2/10 Poor
21 January 2025
Don't book this rip off very poor hotel.
This was one of the poorest value hotels I've staid in. I paid £156 fo one night (the hotel's published rate was £186). I'm not sure it would have been worth half that.
I had to wait 20 minutes to get my room key - I had already checked in when I arrived in the morning. There were not enough staff on. The reception staff were kind but clealy over-worked and unable to cope with the guests.
The room was sparsely furnished. The TV on the wall was state of the art Sumsung crica 1995 with only the basic channels.
The bathroom was huge but empty with a really poor shower cabinet and bath and a massive step across the width of the bathroom with no health and safety warnings.
The toilet leaked whilst I was sitting on it!! All over the floor.
The electic old fashioned radiator in the room was fitted in such a way that it made the plug inaccessible and finally to complete the deal when I went to put some bread in the toaster for breakfast the bread had green mold on it!
And this considers itself a luxury hotel. The owners are clearly not investing in the staff or the property. I would avoid this hotel all together unless you have no choice.
Ricky
Ricky, 1-night business trip
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