Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
Madinah Station - 14 min drive
Restaurants
Kiffa - 2 min walk
مطعم المروة - 3 min walk
Cafe Najd - 1 min walk
مقهى نجد - 1 min walk
Lavena Café - 3 min walk
About this property
Sofitel Shahd Al Madinah
Sofitel Shahd Al Madinah offers a great location, putting you within a short 10-minute walk of Prophet's Mosque. For a bite to eat, guests can visit Arabesque, which serves breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff and location.
Check-in start time: 4:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (SAR 100 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2001
ATM/banking
Safe-deposit box at front desk
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Arabesque – This restaurant serves breakfast, lunch and dinner.
Shalimar – On-site coffee shop. Open selected days.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Late check-in between midnight and 4:00 AM can be arranged for an extra charge
Parking
Covered self-parking costs SAR 100 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007643
Also known as
Shaza Al Madina Hotel Medina
Shaza Al Madina Hotel
Shaza Al Madina Medina
Shaza Al Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina
Shaza Madinah Hotel
Shahd Al Madinah Hotel
Sofitel Shahd Al Madinah Hotel
Sofitel Shahd Al Madinah Madinah
Sofitel Shahd Al Madinah Hotel Madinah
Frequently asked questions
Does Sofitel Shahd Al Madinah offer free cancellation for a full refund?
Yes, Sofitel Shahd Al Madinah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofitel Shahd Al Madinah?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sofitel Shahd Al Madinah?
Yes. Self-parking costs SAR 100 per day.
What are the check-in and check-out times at Sofitel Shahd Al Madinah?
Check-in start time: 4:00 PM; check-in end time: 10:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Sofitel Shahd Al Madinah?
Yes, there's an on-site restaurant, Arabesque.
What's the area around Sofitel Shahd Al Madinah like?
Sofitel Shahd Al Madinah is in Madinah City Center, a short 8-minute walk from Prophet's Mosque and 10 minutes' walk from Baqi Cemetery. Travellers say that the hotel is in a great location.
Sofitel Shahd Al Madinah Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
2 December 2024
Khaled
Khaled, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Mohamed
Mohamed, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Muhammad
Muhammad, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Hakeem
Hakeem, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Amazing location
We arrived 4 hours before check in and we were given a room within a few mins with no fuss. Room was a suite - perfect for our family of 4.
Room had everything we needed, free complimentary minibar which was refuelled daily.
Room service and cleaning was on point and the reception staff whenever required fulfilled all requests.
Breakfast was brilliant with plenty of selection and amazing views of the mosque of the prophet from one side.
Location is the best thing - literally on the courtyard of the mosque with amenities and shops available in all directions.
Would I reccomend? 1000% would i stay again? 1000000% !!!
Mohamed
Mohamed, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Muhammad Awais
Muhammad Awais, 2-night trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
The staff are not professional and friendly
Abdulsalam
Abdulsalam, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Ahmed
Ahmed, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Amazing location and great hotel
Good hotel big rooms and very close to haram. Just behind Dar al Taqwa.
Renovation going on at the moment but still one of the best hotels I've stayed in medina.
Danish
Danish, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Bas
Bas, 4-night trip
Verified Hotels.com guest review
6/10 Good
24 October 2024
Jamil
Jamil, 4-night trip
Verified Hotels.com guest review
6/10 Good
22 October 2024
Could do better
Food was excellent as was location. Waiters were mixed some good some not so good. Often long wait for cutlery or drinks. The rooms were not as clean as they could be and we had cooking smells in our suite from the restaurant. No plugs by bed for my medical equipment. The rooms are look a bit old and worn.
Verified traveller
7-night family trip
Verified Hotels.com guest review
6/10 Good
16 October 2024
Verified traveller
6-night trip
Verified Hotels.com guest review
4/10 Fair
15 October 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Great
Great hotel, modern, excellent food and close to women side, literally 1 min.
Usman
Usman, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Humza
Humza, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
D
D, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Amazing stay
Rizwana
Rizwana, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
The ambiance is amazing
Mustapha
Mustapha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Enjoyed my stay. My room got a free upgrade
rahma
rahma, 2-night romance trip
Verified Expedia guest review
2/10 Poor
14 September 2024
The air conditioner broke down and started dripping water.