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Hotel Excelsior

3.0 star property
Hotel with restaurant, near Zermatt-Matterhorn Ski Paradise

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Excelsior

Exterior
Junior Suite, Balcony | View from room
Double Room, Balcony (South) | Mountain view
Lobby
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Laundry facilities
  • Pet-friendly
  • Ski facilities
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski storage
  • Terrace
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
The price is €297
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Mountain View

Suite, Mountain View

Suite, Mountain View

Highlights

Heating
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
Minibar
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room (North)

Double Room (North)

Double Room (North)

Highlights

Heating
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Single Beds, Balcony, Mountain View

Deluxe Double Room, 2 Single Beds, Balcony, Mountain View

Deluxe Double Room, 2 Single Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony (South)

Double Room, Balcony (South)

Double Room, Balcony (South)

Highlights

Balcony
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hotel Alpina

Pet-friendly
Free WiFi
Non-smoking
Ski facilities
8.6 out of 10, Excellent, (301)
The price is €108
includes taxes & fees
12 Jan - 13 January 2025
Hotel Alpina
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About the area

Map
Hofmattstrasse 38, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt Visitor Center - 6 min walk - 0.5 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Walliserkanne Zermatt - ‬3 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬1 min walk

About this property

Hotel Excelsior

Hotel Excelsior offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A terrace and a garden are other highlights. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, French, German

At a glance

Hotel size

  • 25 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 10:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Helicopter/aeroplane tours
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Ski runs nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Minibar

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant La Ferme – On-site restaurant.
Restaurant Luna – On-site restaurant. Open daily.
Ex Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 50.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Excelsior Hotel
Hotel Excelsior Zermatt
Hotel Excelsior Hotel Zermatt

Frequently asked questions

Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior?
Yes, pets stay free.
Is parking offered on site at Hotel Excelsior?
Sorry, there's no on-site parking at Hotel Excelsior.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Excelsior and nearby?
During the winter, enjoy nearby recreation such as ice skating and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation on-site includes helicopter/aeroplane tours. Hotel Excelsior also has a garden.
Are there restaurants at or near Hotel Excelsior?
Yes, there's an on-site restaurant, Restaurant La Ferme.
What's the area around Hotel Excelsior like?
Hotel Excelsior is a short 5-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from Zermatt - Furi.

Hotel Excelsior Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Stunning views
Great location and nice hotel. Room was pretty small for the price, but the balcony overlooking the stunning mountain range of Switzerland made up for it. The hotel offered a decent breakfast and you have plenty of food options nearby. Overall the hotel views were stunning and it was a decent hotel.
Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great view of the Matterhorn from our room balcony! It was unbelievable to have that site right outside our room every time we woke up or cared to look out the window! Excellent location!
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Was very nice
Kevin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great property, close to the train station.
Carrie, 1-night family trip
Verified Expedia guest review

6/10 Good

OK hotel, nothing special
Position and view good, I had view over the town rather than the Matterhorn. Otherwise, ok but nothing special
Claire, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night stay
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
Dong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

marianne, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed at this hotel in Zermatt for one night and it was amazing! I was very surprised at how central the hotel is within Zermatt. It is close to the river but also very close to the high street, which is full of restaurants and bars. Upon arrival, we were upgraded to have a room with a view of the Matterhorn, as well as breakfast being included. I would highly recommend this hotel to anyone staying in Zermatt and I would certainly stay here again.
Nicholas, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Kathleen, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Rob, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good Hotel. Liked it.
mayur, 1-night trip
Verified Expedia guest review

8/10 Very good

Lutfinisha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
Katherine, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.
Paul, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.
Gary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quaint, quiet and cleat
Michele, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Travelocity guest review

10/10 Exceptional

Exceeded my expectations
Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff was super nice very helpful breakfast was great
Kelley, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous view from our balcony of the Matterhorn!
Connie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!
Madison, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.
Matthew, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The board and boot storage with boot heaters.
Kasey, 2-night trip
Verified Expedia guest review