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Hotel Frances La Maison

3.0 star property
Mountain hotel within easy reach of Plaza de Narino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Frances La Maison

Interior detail
Staircase
21-inch flat-screen TV with cable channels, TV
Food and drink
Single Room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Free parking
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The price is €40
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Habitación estándar doble, accesible para personas con poca movilidad, planta baja

Habitación estándar doble, accesible para personas con poca movilidad, planta baja

Habitación estándar doble, accesible para personas con poca movilidad, planta baja

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

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Exterior

Hotel V1501

Free breakfast
Spa
Pet-friendly
Parking available
9.2 out of 10, Wonderful, (135)
The price is €71
includes taxes & fees
5 Dec - 6 Dec
Hotel V1501
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About the area

Map
Calle 19 No 37-16, San Juan de Pasto, Narino, 52001

What's nearby

  • Unicentro Pasto - 17 min walk - 1.5 km
  • Plaza de Narino - 18 min walk - 1.5 km
  • San Felipe Church - 3 min drive - 2.1 km
  • Santiago Apostle Church - 4 min drive - 2.5 km
  • Plaza del Carnaval - 4 min drive - 2.7 km

Getting around

  • Pasto (PSO-Antonio Narino) - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Asadero De Cuyes Pinzon - ‬5 min walk
  • ‪Venecia Express - ‬3 min walk
  • ‪Casa Nariño - ‬3 min walk
  • ‪Cuyquer de la 40 - ‬1 min walk
  • ‪Vinotinto - ‬4 min walk

About this property

Hotel Frances La Maison

Enjoy your visit to San Juan de Pasto with a stay at Hotel Frances La Maison. Free perks include full breakfast, WiFi and self-parking. Other highlights include a snack bar/deli and a garden.

Languages

English, French, Spanish

At a glance

Hotel size

  • 12 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Free off-site parking nearby; booking required

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Coffee shop
  • Shared microwave
  • Shared fridge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Library

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 80000 per person (return)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Frances Maison Pasto
Hotel Frances Maison
Frances Maison Pasto
Frances Maison
Hotel Frances La Maison Hotel
Hotel Frances La Maison San Juan de Pasto
Hotel Frances La Maison Hotel San Juan de Pasto

Frequently asked questions

Does Hotel Frances La Maison offer free cancellation for a full refund?
Yes, Hotel Frances La Maison does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Frances La Maison?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Frances La Maison?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Frances La Maison?
Yes, an airport shuttle is available. The charge is COP 80000 per person return.
What are the check-in and check-out times at Hotel Frances La Maison?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.
What is there to do at Hotel Frances La Maison and nearby?
Hotel Frances La Maison has a garden.
What's the area around Hotel Frances La Maison like?
Hotel Frances La Maison is a short 17-minute walk from Unicentro Pasto and 18 minutes' walk from Plaza de Narino.

Hotel Frances La Maison Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay!
Service was great, very convenient location, and cleanliness inside the room and at general areas was really good. Everything inside the room worked very well. Breakfast was delicious. And, hotel staff was very kind, friendly and very gentle.
Peggy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We saw the great reviews for this hotel and can only add ourselves to the list of excellent reviews. We were treated so well, as if we were family. The breakfast "made to order" was terrific. Go for the fruit salad for a treat covering a broad variety of Colombian fruit. We had to extend our stay by a few days and had no problems with this. We will be back when the opportunity presents itself.
Allan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente opción
Esta muy buen situado cerca de todo, muy limpio tiene todo lo básico para una excelente estadía es más como sentirse en su propia casa. Gracias por la atencion
Luz Amparo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place and quite
Leonardo, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Yenny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Nice place to stay out of the noise and in a clean an quiet urban environment Host is pretty accommodating and nice
David, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

elias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Benjamin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

gabriela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

PATRICIA GIRALDO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks
Harvy, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Diego Fernando, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay at the Hotel Frances La Madison was great! Patrice and his staff are friendly, the hotel is very clean and the customer service was second to none. Every morning you are greeted with a delicious breakfast and at night, a hot cup of tea. It was wonderful!
6-night family trip
Verified Expedia guest review

10/10 Exceptional

excellent place, grate location and the staff is very friendly. great choice to spend some day in pasto either work or torurism
1-night trip
Verified Expedia guest review

10/10 Exceptional

My 1st impression was the great location. 2nd, appearance; the place looks immaculate. 3rd; I arrived early. The front desk clerk offered a room so I could lay down while my assigned room was ready. After a long morning, that was a gesture that I REALLY APPRECIATED. 4th, the whole "crew" starting with Patrice, were extremely polite, attentive and helpful!!!! 5th, breakfast was, 1st class, Very Complete!!!! To summarize, this is a place that I WILL recommend and when I go back, I will surely look up to stay. KUDOS FOR A GREAT A EXPERIENCE, based on accomodation and Staff. I´m very Satisfied!!
8-night trip
Verified Expedia guest review

10/10 Exceptional

The attention from the owner Patrick was excellent. I highly recommended people to stay there. They will make you feel like home. The staff provided me and my wife an outstanding service. Thank you so much for your hospitality
Carlos, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great little hotel and great staff Close to everything I am doing an excursion and coming back on Monday night to stay again
1-night romance trip
Verified Expedia guest review

8/10 Very good

Very good hotel - almost great
Excellent breakfast and top-notch service. They allowed me to check in early (9 am) at no extra charge. The room and bathroom were clean and comfortable, if a bit small. The room that I had (203) faced the street and so was a bit noisy; the cold also came in a bit at night through the single-glazed window, but was totally fine with the extra blankets that were stored in the closet (and which had been pointed out to me). If the room were upgraded with a double-glazed window (which admittedly are rare in Colombia), that would better insulate the room from the noise and cold, it would be fantastic.
Michael, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Duane, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very satisfied guest
The place is runned by owner and his service is extraordinary!!! Very clean, great breakfast, convenient location, fast internet .... in general outstanding value for the price. We'll definitely stay there again ... highly recommended
Diego, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful hotel with friendly staff
The hotel is a small boutique. The owner and staff are extremely friendly. They are more than willing to assist in any manner possible to ensure that all guests have an excellent stay. I definitely recommend the hotel to anyone visiting the Pasto area.
Verified Hotels.com guest review

8/10 Very good

A nice place to stay
The hotel is really nice and staff are very attentive.
Verified Hotels.com guest review

10/10 Exceptional

A great place to be cared for!
Arriving two days earlier than our reservation, they found a room for us. Hotel staff here likes their job:taking care of guests! Breakfast was awesome, with great choices. Hotel staff made sure everything was comfortable for you.mmthey were knowledgable about things to do, where to eat, and places to avoid. The owner Patrice is involved in the operation and enjoys finding out about you and your travels. We felt sad to leave
Verified Expedia guest review

8/10 Very good

Great little hotel with oustanding service!
Hotel has just been renovated in August/September 2015. Interior of the hotel looks clean and nice. Bed is comfortable, but don't expect the ones you find in luxury hotels. If you get the room facing the street, it could get a bit noisy at night with the window open. The most impressive about the hotel is its outstanding service. Jonathan and the other folks were absolutely a pleasure to deal with. We got to the hotel at 10am, which was nowhere near the specified check-in time, and they let us check in. They even offered breakfast, which was healthy and tasty and perfect since we didn't know any restaurant in the city. The only issue we faced during our stay was payment. The credit card machine had connectivity/internet issues, so we had to pay in cash.
Verified Hotels.com guest review