Hôtel Héliot, Cosy Places by Charme & Caractère puts you within a 15-minute drive of Airbus. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Jean-Jaurès Metro Station is 3 minutes and Jeanne d'Arc Metro Station is 6 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
12 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured on-site self-parking (EUR 14 per night)
On-site parking is limited
Height restrictions apply for on-site parking
On-site parking includes off-street options
Off-site parking nearby (EUR 14 per day; booking required)
Transfers
Airport shuttle from 6 AM to 11 PM*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Accessibility
Braille/raised signage
Accessible airport shuttle
Handrails in stairwells
Well-lit path to entrance
6 steps to reach property
Room amenities
Be entertained
80-cm flat-screen TV
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
What to enjoy
Fireplace
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 9.00 for adults and EUR 9.00 for children
Airport shuttle service is offered for an extra charge of EUR 9 per person (one-way)
Local area shuttle service is offered for an extra charge
Hosted evening meal costs EUR 15.50
Children & extra beds
Airport shuttle service for children up to age 18 costs EUR 9 (one-way)
Guests must contact this property in advance to reserve high chair
Parking
Secured self-parking costs EUR 14 per night
Parking is available nearby and costs EUR 14 per day (98 ft away)
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests should be aware that a cat reside at this property.
Also known as
Hôtel Héliot Toulouse
Hôtel Héliot
Héliot Toulouse
Héliot
Hôtel Héliot
Hôtel Héliot Cosy Places by Charme Caractère
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel
Hôtel Héliot, Cosy Places by Charme & Caractère Toulouse
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel Toulouse
Frequently asked questions
Does Hôtel Héliot, Cosy Places by Charme & Caractère offer free cancellation for a full refund?
Yes, Hôtel Héliot, Cosy Places by Charme & Caractère does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Héliot, Cosy Places by Charme & Caractère?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel Héliot, Cosy Places by Charme & Caractère?
Yes. Self-parking costs EUR 14 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Hôtel Héliot, Cosy Places by Charme & Caractère?
Yes, an airport shuttle is available from 6 AM to 11 PM at scheduled times. The charge is EUR 9 per person one-way.
What are the check-in and check-out times at Hôtel Héliot, Cosy Places by Charme & Caractère?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Hôtel Héliot, Cosy Places by Charme & Caractère?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.
What is there to do at Hôtel Héliot, Cosy Places by Charme & Caractère and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Hôtel Héliot, Cosy Places by Charme & Caractère?
Yes, there's an on-site restaurant.
What's the area around Hôtel Héliot, Cosy Places by Charme & Caractère like?
Hôtel Héliot, Cosy Places by Charme & Caractère is in Toulouse City-Centre, a short 3-minute walk from Jean-Jaurès Metro Station and 3 minutes' walk from Garonne.
Hôtel Héliot, Cosy Places by Charme & Caractère Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
28 September 2024
Gregory
Gregory, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
Great property and location. The owner who runs the hotel was extremely helpful and accommodating would definitely stay again.
kate
kate, 1-night romance trip
Verified Expedia guest review
8/10 Very good
22 September 2024
Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head.
Overall really enjoyed our stay and would stay at this hotel again.
Robert
Robert, 2-night trip
Verified Expedia guest review
6/10 Good
20 September 2024
Even though this is a 3 star hotel, you still have some expectations.
The furniture and walls have obvious damage (holes on the walls) that need to be fixed. There is no functional safe in the room (there is physically one in the room it just does not work) because and I quote: the hotel is a safe space.
The telephone in the room does not function because and I quote again: people do not use it anymore
The location is good if you visiting the downtown core, the room was made promptly and the staff was friendly but for me is a hard pass in the future
Antonio
Antonio, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Very convenient just no elevator. Staff extremely nice and helpful!!!
Anne
Anne, 1-night romance trip
Verified Expedia guest review
4/10 Fair
29 August 2024
Nancy
Nancy, 1-night trip
Verified Expedia guest review
4/10 Fair
28 July 2024
Sophie Hacker
Sophie Hacker, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Excellent location thats close to everything. Airport bus drops and picks you up right in front of the hotel for 9 euros. The host Fred is so friendly and helpful
Thinh
Thinh, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Absolutely wonderful experience! The hotel was lovely and in an excellent location. They were very warm and welcoming. I highly recommend!!
AMY
AMY, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
19 June 2024
Ideal For This Tourist
Jasper
Jasper, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2024
James
James, 1-night trip
Verified Expedia guest review
2/10 Poor
10 June 2024
My arrival was delayed beyond my control and they said no checkins after 10pm and said they were holding half the full rate as deposit even though I was only going to be less than 1 hour late. As a result I had to scramble around looking for a last minute hotel. Even if it is their policy, they need to have some judgement in cases like this.
Kenneth
Kenneth, 1-night trip
Verified Expedia guest review
8/10 Very good
24 May 2024
Eugene
Eugene, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 May 2024
Amanda
Amanda, 2-night trip
Verified Expedia guest review
8/10 Very good
23 April 2024
Proprietor is wonderful!
Audrey
Audrey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 March 2024
Cosy is a very good way of describing it, down to the "night watchman' cat. The staff were friendly and helpful in some way every day. I was given a very comfortable, and much larger than expect room which I enjoyed very much.
Brendan
Brendan, 4-night business trip
Verified Orbitz guest review
10/10 Exceptional
3 March 2024
I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
Frances
Frances, 2-night trip
Verified Expedia guest review
6/10 Good
26 February 2024
Poor breakfast
There was no elevator in the hotel, so that I had to struggle carrying my heavy luggage upstairs and downstairs.
Morning buffet was much poor than what I expcted.
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
19 January 2024
great location
a great location right in the middle of town, easy access to everything a tourist would enjoy at a good price point. Perfect if you are a traveller who wants the convenience and only needs the hotel to be basic+ if you're looking for a more upscale setting, then there are several others nearby (higher price point). The double room has the two twin beds within a foot of each other, so that is something to note.
John
John, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 December 2023
Lovely Family Run Hotel
Delightful family run hotel. The owners are very warm and welcoming, and their cat keeps guard over the front entry. The rooms quite large by European standards. Heat worked fast and well (needed for cold Dec morning and nights).
Nice continental breakfast with a choice of plain or chocolate croissant, orange juice, yoghurt and coffee/tea/chocolate.
The hotel is also only a one bloke walk from the Aeroport bus stop.
Mona
Mona, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2023
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2023
Excellent value!
Attentive host.
Jan
Jan, 2-night trip
Verified Expedia guest review
8/10 Very good
13 November 2023
The hotel is in an easy location to the Toulouse shopping and dining experience. It is an easy walk to see the beautiful cathedrals and the river views (20 minute stroll). The manager (owner?) speaks excellent English and is very helpful and friendly. I would recommend and I would stay here again.
Elizabeth
Elizabeth, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 October 2023
Friendly and Spacious Hotel in Convenient Location
We were there for only one night, but our stay was made all the better by the graciousness of the manager, the tasty breakfast, and the comfortable and spacious accomodations. The hotel is conveniently located to the train station and the capitol center area. We highly recommend this hotel.
Martha
Martha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2023
Excellent location. Hotel is comfortable and the Inn keeper is wonderful. One tip to give. It is a three story walk up so keep that in mind.