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Phuket Emerald Beach Resort

4.5 star property
Unwind in paradise with access to an amazing water park and multiple pools. Refresh your senses at this family-friendly beach resort.

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Photo gallery for Phuket Emerald Beach Resort

Lobby sitting area
Building design
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • Fitness centre
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
For families
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 2 Queen Beds and 1 Single Bed

View all photos for Family Room, Pool View

Family Room, Pool View

Family Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room, Garden View

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hairdryer
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Pool Access

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Pool Access

Family Room, Pool Access

Family Room, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Pool View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Pool Access

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Pool Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Pool Access

In-room safe, desk, soundproofing, iron/ironing board

Family Pool Access

  • Sleeps 2
  • 1 Single Bed and 1 King Bed

View all photos for Family Pool View

In-room safe, desk, soundproofing, iron/ironing board

Family Pool View

  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Grand Family Pool View

In-room safe, desk, soundproofing, iron/ironing board

Grand Family Pool View

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Front of property

Paradox Resort Phuket

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,000 reviews
The price is €196
includes taxes & fees
6 Mar - 7 Mar
Paradox Resort Phuket
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About the area

Map
202/19, Karon Road, Karon Sub-district, Karon, Phuket Province, 83100

What's nearby

  • Karon Beach - 1 min walk
  • Karon Temple - 14 min walk
  • Kata Beach - 5 min drive
  • Kata Noi Beach - 11 min drive
  • Big Buddha - 14 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 69 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Sweet & Sour Restaurant - ‬11 min walk
  • ‪Soul - ‬5 min walk
  • ‪Sutin Bar - ‬8 min walk
  • ‪Up Seafood Karon Beach Phuket - ‬8 min walk
  • ‪Karon Sea Food - ‬9 min walk

About this property

Phuket Emerald Beach Resort

Phuket Emerald Beach Resort features a free water park and puts you only steps from Karon Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a fitness centre and a children's pool.

Languages

English, Thai

At a glance

DONE

Hotel size

    • 282 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free water park access
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Bike rentals nearby
  • Parasailing nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Beach shuttle (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Water slide

Accessibility

  • Lift
  • Wheelchairs available on site

Room amenities

Be entertained

  • 50-inch Smart TV

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 850 for adults and THB 425 for children
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for THB 1800.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.

Also known as

Phuket Emerald Beach Karon
Phuket Emerald Beach Resort Hotel
Phuket Emerald Beach Resort Karon
Phuket Emerald Beach Resort Hotel Karon

Frequently asked questions

Does Phuket Emerald Beach Resort offer free cancellation for a full refund?

Yes, Phuket Emerald Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Phuket Emerald Beach Resort?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Phuket Emerald Beach Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Phuket Emerald Beach Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Phuket Emerald Beach Resort?

You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Phuket Emerald Beach Resort and nearby?

Have fun with nearby activities such as cycling, boat tours and jet-skiing. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a water slide and a fitness centre. Phuket Emerald Beach Resort also has a garden.

Are there restaurants at or near Phuket Emerald Beach Resort?

Yes, there's an on-site restaurant.

Does Phuket Emerald Beach Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Phuket Emerald Beach Resort like?

Phuket Emerald Beach Resort is a short 1-minute walk from Karon Beach and 7 minutes' walk from Karon Beach Roundabout.

Phuket Emerald Beach Resort Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Great on pictures
Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians.
Dean, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.
Chwee Sim, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

NOT a 5-star hotel
I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me. So, overall, this has been a terrible experience.
Norbert, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient.
Laura, 3-night trip
Verified Hotels.com guest review

2/10 Poor

With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided. 1. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail), Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us. Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep. 2. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel. Our toilet needed to be fixed on day 1. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it. on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout. Basically we didn't get what we paid.
Justin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

My daughter liked the amenities. She enjoyed staying at this hotel.
Vj, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out.
Leanne, 12-night family trip
Verified Expedia guest review

10/10 Exceptional

My review
Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic.
Peter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location!
Angela, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Erica, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regret I didn't stay longer
Stayed here after 3 days at a nearby Avista Grande hotel because it was sold out for the dates we wanted. Am so glad I decided to move hotels and move here. It was amazing. Rooms were clean. Breakfast was plenty. The slides were so fun. Didn't realize I had a pool access room or maybe it was a free upgrade? Location was also awesome compared to the previous hotel. Anyhow, really loved it and wish we had stayed longer.
Yee K, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liyuan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wai Kam, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Anna, 11-night family trip
Verified Hotels.com guest review

8/10 Very good

Vivian, 5-night trip
Verified Hotels.com guest review

8/10 Very good

완벽한 수영장, 완벽한 해변 접근성, 깨끗한 시설
JINO, 2-night family trip
Verified Hotels.com guest review

6/10 Good

MARIA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tonggoon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

MOTOKUNI, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Akinori, 1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Anbefales. Behagelig opphold.
Hadde familierom med pool access. På nett kan dette kun bestilles for to voksne og ett barn under 12 år, men vi var to voksne og to tenåringer. Ikke noe problem, god plass! Ordnet bestillingen via resepsjonen til hotellet. Store rom, bra utvalg på frokostbuffet. Basseng for alle aldre. Flott førsteinntrykk. Noe dårlig renhold av rom. Masse støv under senger og mugg i fugenene nederst i dusjen. Brukte en av hotellets tannbørster til å fjerne noe av dette! Alltid flere ting som var tomt på frokostbuffet, spesielt glass, juice, syltetøy, frukt. Betjeningen sene med å rydde bord og dekke på igjen, men er to etasjer med bord hvis man vil ta med maten å sitte oppe. Flere barer. Aktiviteter, spesielt for de minste barna. Treningsrommet stusselig. Rolig område uten partyfaktor. Mange spisesteder rett på utsiden. Drosjer og tuk-tuk rett på utsiden. Stranda rett over gata.
GRETHE, 12-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emerald beklentilerimizi fazlasıyla karşıladı…
Çok memnun kaldık. Yeni bir otel olması nedeniyle temiz ve yataklar oldukça rahattı. Karon plajının tam ortasında denize bir adım mesafedeki bu oteli hiç düşünmeden tercih edebilirsiniz. Tekrar Phukete gelme şansınız olursa yine Emerald da konaklarım.
YENER, 6-night family trip
Verified Hotels.com guest review