Located just 4.6 mi (7.4 km) from the airport, Hôtel Les Trois Palmiers offers drop-off service (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, hydrotherapy or manicures and pedicures. An outdoor pool, a bar/lounge and a snack bar/deli are other features.
Languages
Arabic, English, French, German, Spanish
At a glance
Hotel size
49 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Smoking rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport drop-off on request(available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (late night)
Snack bar/deli
Travelling with children
Bed rails
Services
24-hour front desk
Concierge services
Luggage storage
Bike storage
Facilities
1 building/tower
Built in 2012
Terrace
Television in common areas
Communal living room
An outdoor pool
Bike parking
Spa services
Massage/treatment rooms
At least 80% of food locally sourced
Vegan dining options
Locally owned and organised tours and activities
Traditional architecture
Accessibility
Lift
Lift door width (centimetres): 130
Visual alarms in hallways
Front entrance ramp
Closed-captioned TV
Well-lit path to entrance
Smooth flooring in public areas
Tile flooring in public areas
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired Internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including hydrotherapy.
Fees & policies
Refundable deposits
Breakage deposit: MAD 200 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.
Administrative fee: MAD 11 per person, per night
Optional extras
Wired internet access is available in guestrooms for MAD 50 per stay (rates may vary)
Airport shuttle service is offered for an extra charge of MAD 130 per vehicle. Maximum occupancy 4
Children & extra beds
Rollaway beds are available for MAD 150 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MAD 50 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
This property uses geothermal energy.
This property accepts credit cards, mobile payments and cash.
Cashless transactions are available.
Also known as
Hôtel les trois palmiers
Les Trois Palmiers Marrakech
Hôtel les trois palmiers Hotel
Hôtel les trois palmiers Marrakech
Hôtel les trois palmiers Hotel Marrakech
Frequently asked questions
Does Hôtel Les Trois Palmiers offer free cancellation for a full refund?
Yes, Hôtel Les Trois Palmiers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Les Trois Palmiers?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hôtel Les Trois Palmiers?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of MAD 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hôtel Les Trois Palmiers?
Sorry, there's no on-site parking at Hôtel Les Trois Palmiers.
Is an airport shuttle service offered by Hôtel Les Trois Palmiers?
Yes, a shuttle from the hotel to the airport is available. The charge is MAD 130 per vehicle.
What are the check-in and check-out times at Hôtel Les Trois Palmiers?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon.
Is there an on-site casino at Hôtel Les Trois Palmiers?
No, this hotel doesn't have a casino, but Le Grand Casino de la Mamounia (3-min drive) and Casino de Marrakech (3-min drive) are both nearby.
What is there to do at Hôtel Les Trois Palmiers and nearby?
Hôtel Les Trois Palmiers has an outdoor pool and spa services.
Are there restaurants at or near Hôtel Les Trois Palmiers?
Yes, there's an on-site restaurant.
What's the area around Hôtel Les Trois Palmiers like?
Hôtel Les Trois Palmiers is a short 19-minute walk from Majorelle Garden and 4 minutes' walk from Marrakech Plaza.
Hôtel Les Trois Palmiers Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
6.8/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
4/10 Fair
4 January 2025
This place needs a lot of maintenance. For example none of the balcony doors locked. The male desk staff were really rude and everything was too much trouble. Serious management issues at this place so would not recommend.
Steve
Steve, 3-night family trip
Verified Hotels.com guest review
6/10 Good
3 September 2024
Location is fine
gabor
gabor, 1-night trip
Verified Expedia guest review
2/10 Poor
2 August 2024
lamia
lamia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 June 2024
Stephanie
Stephanie, 2-night trip
Verified Expedia guest review
6/10 Good
29 April 2024
Hôtel ok si vous ne souhaitez pas passé trop de temps dedans. Petit déjeuner pas terrible et le monsieur a la réception a mis un temps fou à nous trouver. Comme je l’ai dit si vous n’êtes pas trop regardant sur l’hôtel, ça passe.
Randy
Randy, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 March 2024
Staff were very nice
Adelaide
Adelaide, 2-night family trip
Verified Expedia guest review
2/10 Poor
8 November 2023
William
William, 7-night trip with friends
Verified Expedia guest review
6/10 Good
4 October 2023
It was convenient
Near major area
Accessible to main landmarks
Faarah Hasan
Faarah Hasan, 7-night trip
Verified Expedia guest review
6/10 Good
14 August 2023
We have stayed here before, and when we check in the room is often not ready or set up as twin beds when we have requested large bed. The last 2 times we have stayed here we have had to change rooms the next day.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
12 June 2023
Christina
Christina, 3-night trip
Verified Expedia guest review
8/10 Very good
18 May 2023
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 April 2023
The cool pool was a relief on a hot day. The shower and room was clean. It is near a large shopping mall. Check in was smooth and my room was ready earlier than expected. There was also a fridge in my room
Ingrid
Ingrid, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 March 2023
Central, clean and quiet hotel. The staff were friendly and helpful - we enjoyed speaking French to them. Breakfast was included and was great. Would return again very happily.
Mark
Mark, 7-night family trip
Verified Expedia guest review
6/10 Good
28 December 2024
Le wifi ne fonctionnait pas dans la chambre.
Pas de savon ni shampooing. ( très petits flacons)
Les chaînes de télé ne fonctionnaient pas toutes.
Machine à café, chocolat en panne.
Nathalie
Nathalie, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
16 December 2024
Séjour décevant
Sejour décevant, nous avons passé une première nuit sans chauffage puis ils nous ont déplacé à une autre chambre, 2 jours ou on rentre le soir on trouve la chambre n'est pas faites. Il aurait fallu reclamer pour la faire et nous mettre des serviettes propres. Je ne recommande pas mis a part l'emplacement bien situé dans le quartier de Gueliz.
Verified traveller
4-night family trip
Verified Hotels.com guest review
4/10 Fair
8 November 2024
Très décevant
Séjour très décevant nous avons voulu réserver une nuit supplémentaire personne répond au téléphone ni aux messages ! Aucune communication …
Une caution est demandée à l arrivée sauf qu au départ on ne nous la rends pas sous prétexte qu il faut attendre ….. 2 nuits la chambre n a jamais été faite ! Pas de papier toilette …. Petit déjeuner très décevant café froid entre autre.
Et la cerise sur le gâteau nous avons réserve une chambre avec terrasse et paye le supplément pour cela à l arrivée nous avons eu une chambre avec un tout petit balcon bien entendu on ne rembourse pas la différence non plus. Wifi fonctionne très très mal
Nous ne retournerons pas dans cet hôtel et je ne le recommande pas non plus
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
14 October 2024
Mathieu
Mathieu, 3-night trip
Verified Hotels.com guest review
2/10 Poor
15 September 2024
Des voleurs
Sale, voleur, méchant, nul,
Pas d internet, pas de télé, pas de téléphone les serviettes à 40€.
Pas de balcon comme sur la photo et petit déj vite avec du beurre qui sent le rensse.
Pas de stranfert pour l'aéroport.
Et les taxes à réglé en plus sur place qui sortent de nul part
Lili
Lili, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
10 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
28 August 2024
Djamel
Djamel, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
28 July 2024
Leila
Leila, 15-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2024
Excellent
Zuly
Zuly, 3-night trip
Verified Expedia guest review
6/10 Good
10 May 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
6 May 2024
Peut mieux faire
L'établissement est très bien situé et très confortable. Par contre le service est vraiment a revoir. Vous attendez plus d'une heure votre chambre qui n'est pas prête à l'arrivée, on ne trouve pas votre réservation, personne pour le check out ... Le reste est à un bon rapport qualité/prix vu l'emplacement, le petit déjeuner est copieux. Mieux vaut être prévenus une fois passée l'étape du check in le reste du séjour se déroule mieux ;)