4/10 Fair
1 January 2025
There was likely a gas leak in the room we stayed in. When we walked in, there was a strong odor I can't describe. We opened the windows and aired the room out before closing them and leaving to continue seeing the city. By the time we get back, the same strong odor was in the room again. I turned off the heaters and we aired the room out a second time. After turning off the heater there wasn't any smellup until we checked out the next morning. Aside from the smell/possible gas leak, the room was alright. The front door did not lock and there was an additional unlabeled switch at the front that cut all the power to the room. At some point before going to sleep one of us must have pressed that switch as when we woke up, none of the electrical worked and our phones had not charged until we realized what the switch did. Overall, it was a disappointing experience that, for me at least, subtracted from our stay in Heidelberg. I do think maybe it could have just been issues with our room in particular and some other rooms in some of the other buildings may be better. We stayed in one of the middle tier rooms for two adults and paid for vehicle parking separate.
Verified traveller
1-night trip
Verified Hotels.com guest review
