19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
What's nearby
India Gate - 2 min drive
Rashtrapati Bhavan - 4 min drive
Lodhi Garden - 4 min drive
Jama Masjid - 5 min drive
Chandni Chowk - 7 min drive
Getting around
Indira Gandhi International Airport (DEL) - 37 min drive
New Delhi Tilak Bridge Station - 3 min drive
New Delhi Sadar Bazar Station - 5 min drive
New Delhi Shivaji Bridge Station - 24 min walk
Janpath Station - 6 min walk
Patel Chowk Station - 7 min walk
Central Secretariat Station - 15 min walk
Airport shuttle (surcharge)
Restaurants
Comesum - 10 min walk
Mister Chai - 1 min walk
Le Belvedere, Le Meridien - 5 min walk
Crew Lounge @ Le Meridien - 5 min walk
San Gimignano - 8 min walk
About this property
Shangri-La Eros, New Delhi
When you stay at Shangri-La Eros, New Delhi, you'll be a short five-minute drive from India Gate and Gurudwara Bangla Sahib. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Tamra, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour health club. Fellow travellers say good things about the helpful staff and overall property condition. Public transportation is only a short walk: Janpath Station is 6 minutes and Patel Chowk Station is 7 minutes.
Languages
English, Hindi
At a glance
Hotel size
320 rooms
Arranged over 19 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 1:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Free uncovered on-site valet parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Children's pool
Childcare in room (surcharge)
Lifeguard on-site
What to do
Shopping
Working away
Business centre
3 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
24-hour health club
An outdoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
DVD player
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
CHI, The Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Dining
Tamra – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mister Chai – This café specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sorrento – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Shang Palace – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Grappa – This bar specialises in Mediterranean cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 2600 for adults and INR 1300 for children
Airport shuttle service is offered for an extra charge of INR 3833 per room (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from June 27 2024 to February 28 2025 (dates subject to change):
Fitness facilities
Sauna
Spa
Spa/Beauty services
Swimming pool
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for INR 1500 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
Shangri-La's Eros New Delhi
Shangri-La's Eros
Shangri's Eros Hotel New lhi
Shangri Eros, Delhi Delhi
Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi
Frequently asked questions
Does Shangri-La Eros, New Delhi offer free cancellation for a full refund?
Yes, Shangri-La Eros, New Delhi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Eros, New Delhi?
Yes, there's an outdoor pool and a children's pool. The swimming pool will be unavailable from June 27 2024 to February 28 2025 (dates subject to change).
Are pets allowed at Shangri-La Eros, New Delhi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Eros, New Delhi?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Shangri-La Eros, New Delhi?
Yes, an airport shuttle is available. The charge is INR 3833 per room one-way.
What are the check-in and check-out times at Shangri-La Eros, New Delhi?
Check-in start time: 2:00 PM; check-in end time: 1:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Eros, New Delhi and nearby?
Shangri-La Eros, New Delhi has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Shangri-La Eros, New Delhi?
Yes, there are 3 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.
Does Shangri-La Eros, New Delhi have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Eros, New Delhi like?
Shangri-La Eros, New Delhi is a short 6-minute walk from Janpath Station and 14 minutes' walk from Gurudwara Bangla Sahib.
Shangri-La Eros, New Delhi Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Fabulous one night solo stay
Fabulous experience from being collected at the airport to check out. Highly recommend. Very safe option for female solo travellers.
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Harish
Harish, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Flawless
The accomodations at the Shangi-La Eros are world-class, exceeding our expectations. The hospitality staff - front desk, conceirage, in-room dining, Club Lounge staff, and housekeeping were highly competent and friendly.
We took two tours. The tour of Old Delhi with Anurag was magical. He is a treasure and fine ambassador of Delhi. On Sunday, we went to Agra for the Taj Mahal. Our driver Ram provided exceptional service, information, and most importantly kindness. He is professional and caring.
The hotel was the perfect homebase for our first stop in India. This is our 3rd stay with Shangri-La (Abu Dhabi and Vancouvet). Eros is the best.
FAEZEH
FAEZEH, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Praful
Praful, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Shelja
Shelja, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Amazing stay!
We returned back to the Shangri La during our trip after staying there 4 nights at the beginning! Excellent
Courteous, always smiling.. the Shangri La team is top notch. Food is amazing too!
Heena
Heena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Anish
Anish, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Book it!
Another beautiful stay at the Shangri La! Amazingly located, and a beautiful property. The pool, spa and fitness center were closed, which was a bummer. Incredible service! We will be back!
HEENA
HEENA, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Top in Delhi
I don’t thing you will find better—-anywhere
Roger
Roger, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Anand
Anand, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2024
Bad Check Out
Had great service on arrival and throughout the day but upon check out we constantly rang the reception and concierge to help us bring our luggage down but got no response so in the end had to come down and ask them. Upon check out the lady checking us out was very abrupt and made no apologies that no one answered our call and also was not courteous, she did not ask us how our stay was nor did we get a goodbye from her after check out was complete. This ruined an otherwise pleasant stay
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Janette
Janette, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 October 2024
Jashmin
Jashmin, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Housekeeping is very good. Jitrnder at floor 5 was the best.
Taranjot
Taranjot, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Absolutely stunning property and amazing staff.
Pritpal
Pritpal, 3-night romance trip
Verified Expedia guest review
8/10 Very good
16 September 2024
Hotel is nice and clean, stuff are friendly.
Nabil
Nabil, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Very Good
Shivam
Shivam, 1-night trip
Verified Expedia guest review
2/10 Poor
4 September 2024
Kuliver
Kuliver, 4-night trip
Verified Expedia guest review
8/10 Very good
2 September 2024
Gulabrai
Gulabrai, 4-night family trip
Verified Hotels.com guest review
6/10 Good
19 August 2024
Avoid until renovations are complete.
Great hotel, it it is undergoing renovations at the moment. No pool, no gym, no spa and none of this was mentioned while making the booking. They will casually send you an email after the booking is complete and you are on your way. Best to avoid until renovations are done. Room service menu is extraordinarily expensive compared to most hotels in this league.
Nivedith
Nivedith, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Really nice rooms. Excellent customer service.
Shankar
Shankar, 1-night romance trip
Verified Expedia guest review
6/10 Good
12 August 2024
Renovation time at Shangri la
Used to be my go to hotel in Delhi….Seems hotel is going through renovation and given lower floor and heard construction noise and hammering early morning and late afternoon Not comfortable stay and above reception promised beverages which were never delivered