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URH Palacio de Oriol Hotel

4.0 star property
Santurtzi hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for URH Palacio de Oriol Hotel

Terrace/patio
Front of property – evening/night
Front of property
Junior Suite, Ocean View
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Car hire on-site
  • Library
Feel at home
  • Playground on-site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is €72
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, Terrace

Minibar, in-room safe, desk, blackout curtains

Premium Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hotel Puerta de Bilbao

Pool
Parking available
Free WiFi
Restaurant
8.4 out of 10, Very good, (974)
The price is €65
includes taxes & fees
1 Dec - 2 Dec
Hotel Puerta de Bilbao
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About the area

Map
Avenida Cristobal Murrieta, 27, Santurtzi, Bilboaldea, 48980

What's nearby

  • Vizcaya Bridge - 10 min walk - 0.8 km
  • Playa de las Arenas - 16 min walk - 1.3 km
  • Bilbao Exhibition Centre - 9 min drive - 7.5 km
  • Port of Bilbao - 12 min drive - 5.6 km
  • San Mames Stadium - 16 min drive - 13.0 km

Getting around

  • Bilbao (BIO) - 23 min drive
  • Santurtzi Penota Station - 5 min walk
  • Santurtzi Station - 6 min walk
  • Portugalete Station - 15 min walk
  • Penota Station - 6 min walk
  • Portugalete Metro Station - 12 min walk
  • Santurtzi Metro Station - 12 min walk

Restaurants

  • ‪Restaurante Nauticos - ‬6 min walk
  • ‪Bar Lolo - ‬6 min walk
  • ‪La Galería - ‬9 min walk
  • ‪Café Antxeta - ‬8 min walk
  • ‪Garbatella - ‬9 min walk

About this property

URH Palacio de Oriol Hotel

At URH Palacio de Oriol Hotel, you'll be within a 15-minute drive of Port of Bilbao. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit El Palacio, which serves Spanish cuisine and is open for lunch and dinner. Other highlights include a snack bar/deli and a terrace. The property is only a short walk to public transportation: Penota Station is 6 minutes and Portugalete Metro Station is 12 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 88 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 8:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15.00 per night)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El Palacio – This restaurant specialises in Spanish cuisine and serves lunch and dinner.
El Palacio – This bar only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self-parking costs EUR 15.00 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

URH Palacio Oriol Hotel Santurtzi
URH Palacio Oriol Hotel
URH Palacio Oriol Santurtzi
URH Palacio Oriol
Nh Hotels Santurtzi
Urh Palacio De Oriol
URH Palacio de Oriol Hotel Hotel
URH Palacio de Oriol Hotel Santurtzi
URH Palacio de Oriol Hotel Hotel Santurtzi

Frequently asked questions

Does URH Palacio de Oriol Hotel offer free cancellation for a full refund?
Yes, URH Palacio de Oriol Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at URH Palacio de Oriol Hotel?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at URH Palacio de Oriol Hotel?
Yes. Self-parking costs EUR 15.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at URH Palacio de Oriol Hotel?
Check-in start time: 3 PM; check-in end time: 8:30 PM. Check-out time is noon.
Is there an on-site casino at URH Palacio de Oriol Hotel?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (18-min drive) is nearby.
Are there restaurants at or near URH Palacio de Oriol Hotel?
Yes, El Palacio offers Spanish cuisine.
What's the area around URH Palacio de Oriol Hotel like?
URH Palacio de Oriol Hotel is in the heart of Santurtzi, a short 6-minute walk from Penota Station and 7 minutes' walk from Bay of Biscay.

URH Palacio de Oriol Hotel Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

The restaurant and bar in this hotel is closed until February. In the information on the website for Hotels.com it stats there is a restaurant and bar. Also no tea or coffee facilities in the room.
Elizabeth, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Arrived at hotel to discover that the restaurant and bar were closed from November to February. No coffee or tea facilities in our room. This was not stated on the website
Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

GOOD HOTEL CLOSE TO FERRY PORT
Stayed at the URH. Palacido de Oriol Hotel on 3 separate occasions, and have been very happy with our stay. The only problem I can see is if someone is a light sleeper, then they must ask for a room facing away from the railway line the has trains going past from 5 am until late in the evening, and they are quite noisy.
Alan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I arrived to the hotel after a 10 hours drive from Algeciras because I was driving back to the UK. As mentioned in the description the parking is not always guaranteed, but you can park is the hospital car park across the road whixh is fine. However l had lots fo luggage to unload and asked if someone could help or at least take my car to the carpark unload it then leave. The female receptionist was very rude inconsiderate and unhelpful and said this is a 4* hotel not 5 so no one is available to help. i had to push the trolley is a very steep path and it got stuck and couldn’t move it luckily one of the guests saw me struggling and helped. The place is smells of mould and has mould everywhere. I don’t have asthma and I was struggling as I was coughing the whole night. The room was also dirty. I’m only giving this place a 1 star because of the gentleman next day who allowed me to take my car inside the carpark to load it as its way easier because I just had to take the lif and push the trolly for two seconds instead of a 10 min journey!!!! Will DEFINITELY NOT BE RECOMMENDING THIS PLACE TO ANYONE!! Horrible service.
Sarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

4/10 Fair

Dated and tired. Staff not that interested. Gave up waiting for any member of staff at all to turn up at breakfast. Needs substantial investment to bring it into line.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel at a fair price for great service
Stayed before. That’s why we chose again this same hotel. Hotel staff are so welcoming and helpful. Evening meal and breakfast was very good and the voice was excellent. Will be booking with this same hotel on our next trip in October.
Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

charles, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All good
Adriana De, 2-night family trip
Verified Expedia guest review

2/10 Poor

david, 1-night trip
Verified Hotels.com guest review

6/10 Good

Outdated property. Impossible to sleep as windows were not sound proof and facing train station (noise). Walls not sound proof.
Dmitrijs, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

6/10 Good

I cannot recommend
Most of the rooms are not in the beautiful, historic building you see on the photos, but rather on a huge underground extension they built underneath. Because of the sloped terrain, rooms face the back of the building and don't seem apparent when looking at the original palace building. These rooms are below-grade and face busy train tracks, and they are quite close to them. The noise and, often, the vibration of trains passing by made our stay very unpleasant, it really was hard to get a good sleep. Rooms also feel tired and outdated, but they are otherwise spacious and comfortable. The grounds and surroundings are nice. Very limited parking within the hotel, but we found plenty of space in the hospital's parking lot across the street. I do not recommend the restaurant at the back of this hotel, despite the views and outdoor patio.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A GOOD 4* hotel
Alan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Unique beautiful building, short walk to metro to Bilbao, safe parking, staff spoke excellent English, spacious room. Didn’t like restaurant which served the worst meal we’ve had over 10 day vacation. Food was flavorless, meat was terribly dry. Google maps did not find correct location so we hired an Uber to let us follow to the hotel. Streets are difficult if you don’t know the area.
Kenneth, 2-night family trip
Verified Expedia guest review

6/10 Good

mehmet Engin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great value for your money.
ROBERTA, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Not a 4 star hotel, very expensive for what offers
Not a 4 star hotel AT ALL! In the room you find not even half liter water bottle, no toothbrush, just some SMALL shower gel and shampoo "bottle". VERY, VERY noizy due to trains passing just couple of meters to hotel. Only one reception stuff understood me that I could not sleep and changed the room. The other ones were arogant, anyway NOT 4 STAR HOTEL EMPLOYEE! When client claims the noise from trains, WE MAKE EVERYTHING POSSIBLE TO MAKE HIM HAPPY, NOT TELL HIM IMMEDIATELY "NOT POSSIBLE"
1-night business trip
Verified Hotels.com guest review

8/10 Very good

That`s the difference.
we enjoyed our four night stay and would book again. the hotel is well documented on various review/hotel sites and generally, we agree with the comments so no repitition required. two things; 1/ stretch your budget and go for the best room configuration possible, 2/ whatever you decide, you will be in the best possible hands- the team of staff here are worthy of 10/10 throughout....from top to bottom, side to side, an impeccable approach to customer service. That`s the difference.
chris, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel near ferry port and Bilbao centre
S, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

anthony, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Toby, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Elaine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 1-night trip
Verified Hotels.com guest review

6/10 Good

Does the job
The hotel was fine. It did the job. It's in a good location being so close to the train station - getting into Bilbao is very easy. Some nice places to eat just down the road. Rooms were fine, pretty standard affair, although cleaned to a high standard. Biggest disappointment was the service. Staff at check in and check out were cold and unwelcoming, bordering on rude. Very much not in keeping with how friendly I found Spanish people to be in general. The hotel bar is also a waste of time and not worth visiting. There was no outside seating at all despite clearly having space for it, and it normally being there (according to staff) presumably because it wasn't summer. At the end of the day it does the job.
Joseph, 4-night family trip
Verified Hotels.com guest review