Charleroi (CRL-Brussels South Charleroi) - 95 min drive
Lissewege Station - 12 min drive
Brugge-Sint-Pieters Station - 13 min drive
Bruges Station - 16 min walk
Restaurants
Leffe 't Zand - 4 min walk
't Santpoortje - 4 min walk
Villa Gerard - 4 min walk
Bras Café - 4 min walk
Bar'Ziel - 3 min walk
About this property
Grand Hotel Normandy by CW Hotel Collection
Grand Hotel Normandy by CW Hotel Collection puts you in a great location, within a 15-minute walk of Bruges Christmas Market and Bruges Market Square. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Other features include an indoor pool and a garden. Fellow travellers say great things about the pool and helpful staff.
Languages
Dutch, English, French, German
At a glance
Hotel size
64 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (EUR 25 per night; includes in/out privileges)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Bar/lounge
What to do
Golfing nearby
Hiking/biking trails nearby
Segway hire/tours nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Bike storage
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Fireplace in reception
Fitness centre
An indoor pool
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10.00 for children
Children & extra beds
Cots/infant beds are available for EUR 15.0 per night
Parking
Uncovered self-parking costs EUR 25 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Floris Hotel Bruges
Floris Hotel
Floris Bruges
Hotel Floris Karos
Floris Karos Bruges
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges
Frequently asked questions
Does Grand Hotel Normandy by CW Hotel Collection offer free cancellation for a full refund?
Yes, Grand Hotel Normandy by CW Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Normandy by CW Hotel Collection?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Grand Hotel Normandy by CW Hotel Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Normandy by CW Hotel Collection?
Yes. Self-parking costs EUR 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at Grand Hotel Normandy by CW Hotel Collection?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Grand Hotel Normandy by CW Hotel Collection?
No, this hotel doesn't have a casino, but Casino Blankenberge (17-min drive) and Knokke Casino (21-min drive) are both nearby.
What is there to do at Grand Hotel Normandy by CW Hotel Collection and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
What's the area around Grand Hotel Normandy by CW Hotel Collection like?
Grand Hotel Normandy by CW Hotel Collection is in Historical Center Bruges, a short 11-minute walk from Bruges Christmas Market and 11 minutes' walk from Bruges Market Square. Travellers love the hotel's prime location.
Grand Hotel Normandy by CW Hotel Collection Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 January 2025
Diane
Diane, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Family trip
Very good highly recommended
Marlon
Marlon, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Cant wait to go back
Amazing stay and we loved it here.
Beds are comfy but may bring our own pillows next time.
Staff are all very welcoming and polite.
We shall return..
Jo
Jo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Fantastic hotel in a great location
The hotel was beautiful situated in a great location in walking distance from Bruges market. On arrival the staff were extremely friendly and this continued throughout our stay. The room was small but ideal for a 2 night stay in the city. The room and bathroom was clean and we were provided with coffee facilities and toiletries. The hotel was in a great location abouts 15 minutes from both the markets and station. The hotel bar was very cosy and reasonably priced. I would highly recommend!
Chloe
Chloe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Beautiful hotel <3
Beautiful hotel in great location! Absolutely love the style of this hotel. The only downside was that the big breakfast was very animal product based. Please consider more environmental and animal friendly options. Thank you for having us!
Sohvi
Sohvi, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 December 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Superb
Very comfortable stay in a quality hotel next to the historic center
Dave
Dave, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Chris
Chris, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
5 December 2024
Linsey
Linsey, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
Good .. but wont go back
Got there and there was no parking even though it was stated as designated .. you have to reserve and then its 25 euros a night ... so we used a car park. This wasnt the hotels fault but rather the agents.
Next morning our toilet started bubbling and burping which bought small amounts of feaces back up and it also smelt. Went to reception and asked for cleaning materials to use before we used it because of spatter as i knew they couldnt rip the whole sewage system up to rememdy the problem... hotel was also full.
They were helpful enough but offered nothing by way of myself becoming a cleaner for 3 days ... even a bottle of plonk on leaving would have been a gesture... but there was no apology that i had to do that etc. Which is why i wont use this hotel again.
But its a good location and the breakfast was amazing. Staff were generaly polite and freindly.
It was just the loo issue ... which was actually a pretty serious one.. of which i have videos ... but was handled wrong. If this hadnt happened this hotel would be my go to for brugge
terry
terry, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Family trip
Amazing hotel for family trip
Steve
Steve, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Superb hotel.
We loved Grand Normandy Hotel. The lobby is great as there is a connect 4 and chess board while waiting. There is a bar with a good range of drinks as well, and the staff are incredibly helpful and positive.
The breakfast is magic. Best hotel breakfast I've had in Europe. Nice touch with the free sweets in and around the hotel and the complimentary biscuits when we left.
The swimming pool is warm and there are plenty of towels and loungers. We will definitely be back to Bruges and the Grand Normandy!
Alastair
Alastair, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
16 October 2024
Awesome location to food and shopping!
Jacklyn
Jacklyn, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 October 2024
We liked the fact that the hotel was away from the busy old town but close enough to walk there in 15 minutes or so. The staff were very friendly and helpful.
The room was fine, the decor was a little dated and the furniture needed updating, but all in all it was very comfortable and fine for what we wanted.
John
John, 3-night romance trip
Verified Expedia guest review
6/10 Good
14 October 2024
Price was really good for one night in Bruge, the room was very small but clean, however there was an unpleasant smell of drains in this room
kate
kate, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
The room was nice and clean with a good bed
john
john, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
Breakfast was a pleasure. Good quality food and excellent choices.
The desk staff was very friendly and helpfil.
The room was smalll, but served me well.
Mary
Mary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
yicer del carmen
yicer del carmen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
Royal Normandy hotel, Bruges
Lovely hotel. Beautiful room. Super clean. Bed was so comfy and it was nice and quiet, 10 mins walk from centre so we got a great sleep. Staff were friendly and helpful. There was a pool and small gym, though we didn't use them. Would stay here again.
Would have liked more breakfast teabags in room. And milk rather than cream would have been better for tea. But this is just an English thing!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Liam
Liam, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 September 2024
Graeme
Graeme, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Hugues
Hugues, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Dean
Dean, 2-night trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
Joan
Joan, 2-night trip
Verified Expedia guest review
8/10 Very good
21 September 2024
The staff were friendly and helpful. Rooms comfortable and clean. Good location for the centre of Bruges. Would recommend.