James Garfield National Historic Site - 4 min drive
Historic Kirtland - 5 min drive
Mentor Ice Arena - 6 min drive
Cleveland Clinic - 25 min drive
Getting around
Cleveland, OH (CGF-Cuyahoga County) - 19 min drive
Cleveland, OH (BKL-Burke Lakefront) - 26 min drive
Cleveland Hopkins International Airport (CLE) - 38 min drive
Restaurants
McDonald's - 2 min walk
Olive Garden - 4 min drive
Mission BBQ - 6 min walk
Roll House - 4 min walk
Taco Bell - 2 min drive
About this property
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
Located in the entertainment district, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is a great choice for a stay in Mentor. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Savoria Restaurant, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Turkish, Ukranian
At a glance
Hotel size
132 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Personal watercraft (motorised)
Beach nearby
Discount at nearby fitness centre
Golfing nearby
Sailing nearby
Waterskiing nearby
Working away
24-hour business centre
5 meeting rooms
Computer station
Conference centre (10000 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Savoria Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 7.49 per person
Late checkout can be arranged for an extra charge of USD 50 (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from December 31 2024 to January 3 2025 (dates subject to change):
Bar/Lounge(s)
Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 24 December to 27 December:
Bar/Lounge
Dining venue
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor
Frequently asked questions
Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?
You can check in starting at 3 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel and nearby?
Have fun with activities such as sailing, waterskiing and windsurfing, and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?
Yes, Savoria Restaurant offers American cuisine. The dining venue will be unavailable from 31 December 2024 to 3 January 2025 (dates subject to change).
What's the area around Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel like?
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is located a short 16-minute walk from Indian Museum of Lake County.
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
23 October 2024
Teresa
Teresa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Donna
Donna, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
Robert
Robert, 1-night trip
Verified Travelocity guest review
8/10 Very good
16 September 2024
Nice accommodations . Easy access to highway
Tammy
Tammy, 1-night family trip
Verified Expedia guest review
6/10 Good
13 September 2024
Staff was extremely nice and accommodating, but the hotel was not clean. The room was subpar for cleanliness, temperature, noise, and amenities.
Lisa
Lisa, 1-night family trip
Verified Expedia guest review
6/10 Good
12 September 2024
The coffee maker did not work and the USB port on the TV did not function. Other than that the staff were friendly and the location was ideal.
George
George, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2024
Very nice stay
Sahara
Sahara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Very nice. Our third time, same great service and very nice room amenities every visit.
William
William, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Clean, quiet and comfy bed. Walking distance to several dining options.
Elizabeth
Elizabeth, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 September 2024
The staff was very friendly and helpful during our one night at IHG. Very clean room.
Lyle
Lyle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Richard
Richard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Hotel was clean and staff were friendly. Had dinner at the restaurant within the hotel, food was good. Breakfast was also great. Staff at the restaurant were particularly friendly and helpful.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Gail
Gail, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Beds were super comfy....had a great night sleep. Pretty good breakfast, friendly staff.
Heather
Heather, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
25 August 2024
The staff were amazing and went above and beyond. The hotel is nice. The room however wasn’t great. I booked a king and got two queens. The bathroom door was loud and squeaky waking up anyone who was sleeping. The beds were way too high and the room seemed crammed with furniture rather than decorated. Door number three to enter the building w keycard did not work in the morning.
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Great place to stay
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.
Kyle
Kyle, 2-night family trip
Verified Hotels.com guest review
6/10 Good
18 August 2024
Corey
Corey, 1-night trip
Verified Expedia guest review
2/10 Poor
17 August 2024
Pedro
Pedro, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 August 2024
Watch your bill and charges carefully
the hotel charged a "C Note" more to my credit card for no reason.
William
William, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
I had a very nice stay. I had dinner and drinks at the restaurant. The food and drinks were good and so was the service. My room was clean and comfortable and quiet. I enjoyed breakfast the next morning.
Renee
Renee, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
9 August 2024
Terrible Service
We were locked out of room several times. The ended up having to call their on call maintenance man to fix the lock on our door. We sat in the lobby until 1:30am when they finally got the room open. They told us the lock went bad and had to be fixed/replaced. Hotel General Manager told us we couldn’t get a refund or a credit because we booked through Hotels.com. He said all he could do was give us a future 1 night stay at their hotel, which doesn’t do us any good since we don’t plan on being back in Ohio anytime soon. He told us he couldn’t even give us a Holiday Inn credit since they were privately owned.
Brian
Brian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Chandelle
Chandelle, 1-night trip
Verified Expedia guest review
8/10 Very good
31 July 2024
Staff was king, respectful and helpful. I would use this hotel again
therese
therese, 5-night trip
Verified Expedia guest review
2/10 Poor
30 July 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
The room was clean. The Dove products in the bathroom were a pleasant surprise. The location was convenient to restaurants.