4/10 Fair
26 September 2024
This is my 5th time at a barcelo resort, 2nd time at this particular one. This is the worst experience I’ve ever had. Buffet was decent, however only 2 of 5 the al a carte restaurants were open the whole week. Zero of the jacuzzi jets worked, Zero foot showers worked. We had to ask for the infinity pool to get cleaned cause there were bugs and chunks of hair floating absolutely every where. They cleaned it one day and then never again after that. Called for bottles of water on the room one evening (maybe around 8-9pm), they never came.
House keeping was fantastic otherwise. Certain servers and bartenders were good as well.
But by far the most disappointing trip I’ve had to a Barcelo resort.
Jessica
Jessica, 7-night family trip
Verified Expedia guest review