4/10 Fair
14 January 2025
Don’t waste your money!!!!
Let’s start with the leaking ceiling in the breakfast area. Move into our room, grab a glass to get some water and there is lipstick on it. There was only one remote for the whole suite. The bed in the bedroom felt like I was sleeping on a bed that has not been upgraded since the 90’s. My poor daughter has to sleep on the pullout couch which had springs poking up through. When I called about maybe switching rooms, they said they could only send up more bedding to help. It did not. when I went to get into my bed, there was some kind of brown/red crust on the comforter, so I immediately stripped that off the bed. I had three pillows and they were practically “empty” so it was super uncomfortable. The toilet non stop ran. Had I not prepaid for this two night stay, I would have immediately checked out and moved to a new hotel. We travel a lot for our child’s comp cheer team and this is by far the worst hotel we have ever stayed in.
Susan
Susan, 2-night family trip
Verified Hotels.com guest review