It doesn't look like typical Embassy suits. Layout is different and the doors in the rooms are all barn doors??? That means, there is NO LOCKs including the bathroom. I was traveling with my kids and my boy friend and we felt like we have no privacy. Seriously? Bathroom has no lock?? I booked the room for 4 people, but there was only 2 towels.The receptionist was not there all the time, so requesting something was frustrating. I called several times and waited in the front desk for 20 min to be told they didn't have enough towels. So we just shared the towels.
Bar tender gave me double shot during the manager's reception. When I tried to get a second drink, the bar tender refused it, because i already got 2 shots. WHAT?? Then I remembered she said 'I am giving you a double shot so I don't have to do it again' She wasn't asking. She basically told me it was double shots while she was making my drink. lol
Breakfast was under staffed and food ran out often. We had to constantly wait for food and coffee to be refilled.
I like staying in Embassy Suites, because I like thier service and room layout, but I probably won't stay in this location ever again.
I was traveling during the holiday so hopefully the service was bad because they were under staffed that day.