Harrah's Cherokee Center - Asheville - 6 min walk - 0.6 km
Wicked Weed Brewing - 10 min walk - 0.9 km
The Orange Peel - 11 min walk - 1.0 km
University of North Carolina at Asheville - 3 min drive - 2.4 km
Getting around
Asheville Regional Airport (AVL) - 18 min drive
Restaurants
Old Europe - 5 min walk
Off The Wagon Dueling Piano Bar Asheville - 3 min walk
Renaissance Asheville - 3 min walk
Twisted Laurel - 4 min walk
Mellow Mushroom - 3 min walk
About this property
Four Points by Sheraton Asheville Downtown
Four Points by Sheraton Asheville Downtown puts you in a great location, within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel. Guests can visit the fitness centre for a workout or grab a bite to eat at Chop House, which serves breakfast. Also, this hotel is within a short drive of Biltmore Estate. Fellow travellers love the helpful staff and central location.
Languages
English, Spanish
At a glance
Hotel size
150 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
What to do
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Skiing lessons nearby
Zip-lining nearby
Snowboarding nearby
Hot springs nearby
Working away
Business centre
Meeting rooms
Conference space (2400 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Facilities
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
Swimming pool
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
45-inch TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Recycling
Restaurant dining guide
Special features
Dining
Chop House – This restaurant only serves breakfast.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 16 for adults and USD 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per stay
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Four Points Sheraton Asheville Downtown Hotel
Four Points Sheraton Asheville Downtown
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points Asheville Downtown
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville
Frequently asked questions
Does Four Points by Sheraton Asheville Downtown offer free cancellation for a full refund?
Yes, Four Points by Sheraton Asheville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Asheville Downtown?
Yes, there's a pool.
Are pets allowed at Four Points by Sheraton Asheville Downtown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Four Points by Sheraton Asheville Downtown?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Four Points by Sheraton Asheville Downtown?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Four Points by Sheraton Asheville Downtown and nearby?
Have fun with activities such as hiking, horse riding and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes hot springs, basketball and casino gaming. Four Points by Sheraton Asheville Downtown also has a fitness centre.
Are there restaurants at or near Four Points by Sheraton Asheville Downtown?
Yes, there's an on-site restaurant, Chop House.
What's the area around Four Points by Sheraton Asheville Downtown like?
Four Points by Sheraton Asheville Downtown is in Downtown Asheville, a short 6-minute walk from Harrah's Cherokee Center - Asheville and 11 minutes' walk from The Orange Peel. Travellers say that the local area is very central perfect for shopping.
Four Points by Sheraton Asheville Downtown Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
24 November 2024
scott
scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 October 2024
Courtney
Courtney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Excellence under pressure
We stayed at this hotel the week of the hurricane. The staff went above and beyond with what they had to work with when the lights and water went out. Under a very stressful situation they were extremely accommodating.
The room was clean and neat and would stay here again.
Jamie in the bar was fantastic.
Eric
Eric, 6-night trip
Verified Hotels.com guest review
6/10 Good
25 September 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 September 2024
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
4/10 Fair
8 September 2024
In roof safe did not work; TV stopped working second night. Loud argument in hallway at 2am. Don’t wait: tear it down and build those vacation condos now!
Gary
Gary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
Great stay
Great! it is an older hotel that has been updated, so it is not brand new by any means. It is, however, very clean. The mattress and bedding was very comfortable and we slept well. Great location within waling distance to everything. Would stay again.
Kelly
Kelly, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 August 2024
Kim
Kim, 2-night family trip
Verified Hotels.com guest review
6/10 Good
26 August 2024
non working pool called and asked for adjoining rooms when i arrived they could not accommodate our party.
t
t, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 August 2024
It was a pleasant stay. It's an older hotel and the manager told me that they plan on doing a remodel. My room was clean and had the things I needed on my solo vacation. I never tried the breakfast because I wanted to go to places to eat.
I liked that the hotel had a parking lot and was in perfect walking distance of plenty of shops, eateries, and cool places to check out.
If you're planning on staying this place is affordable and basic for what you got but the location was really good.
Verified traveller
4-night trip
Verified Hotels.com guest review
4/10 Fair
25 August 2024
The coffee machine in the room was broken and there was no way to charge the i-phone near the bed
brigid
brigid, 1-night trip
Verified Expedia guest review
2/10 Poor
24 August 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Very convenient location. Competitively priced. Nice enough rooms. Very friendly staff. Best hotel breakfast, by far. This will be our go-to the next time we need to stay overnight in Asheville.
Jordan
Jordan, 1-night romance trip
Verified Expedia guest review
8/10 Very good
23 August 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 August 2024
Nice location within the mountains of Asheville. Overnighter was quiet and loved the walking distance to all shops, restaurants, and attractions.
Mark
Mark, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
This place is a real gem and the staff and parking really set it apart
Michael
Michael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Very welcoming in a pinch. We were in another hotel. The place was not what it was when we last stayed there. Had to leave. Restaurant had some issues but overall good experience. We'll definitely do it again. Price was helpful.
Isaac
Isaac, 4-night family trip
Verified Travelocity guest review
8/10 Very good
20 August 2024
Pool and hot tub under repair and not available. Bland outside appearance
Betty
Betty, 2-night trip
Verified Expedia guest review
6/10 Good
20 August 2024
Christopher
Christopher, 1-night family trip
Verified Hotels.com guest review
6/10 Good
19 August 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
18 August 2024
Jen
Jen, 2-night trip
Verified Expedia guest review
4/10 Fair
18 August 2024
Thin walls, bad plumbing, dark rooms... this is far from a 3 star hotel.