Grambling State University - 10 min drive - 12.9 km
Getting around
Monroe, LA (MLU-Monroe Regional) - 37 min drive
Shreveport, LA (SHV-Shreveport Regional) - 70 min drive
Restaurants
Whataburger - 2 min drive
Chick-fil-A - 3 min drive
Sonic Drive-In - 20 min walk
Raising Cane's Chicken Fingers - 19 min walk
Little Caesars Pizza - 3 min drive
About this property
Comfort Inn & Suites Ruston-East
Comfort Inn & Suites Ruston-East is a great choice for a stay in Ruston. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
82 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast on weekday mornings 6:00 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Hot tub
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 122
Assistive listening devices available
Wheelchair-accessible path to lift
Front entrance ramp
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston
Country Inn Radisson Ruston
Country Radisson Ruston
Country Inn Suites By Carlson Ruston LA
Onyx Inn Suites
Comfort Inn Suites
Comfort & Suites Ruston Ruston
Comfort Inn Suites Ruston East
Comfort Inn & Suites Ruston-East Hotel
Comfort Inn & Suites Ruston-East Ruston
Country Inn Suites by Radisson Ruston LA
Comfort Inn & Suites Ruston-East Hotel Ruston
Frequently asked questions
Does Comfort Inn & Suites Ruston-East offer free cancellation for a full refund?
Yes, Comfort Inn & Suites Ruston-East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn & Suites Ruston-East?
Yes, there's an outdoor pool.
Are pets allowed at Comfort Inn & Suites Ruston-East?
Yes, cats and dogs are welcome. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Comfort Inn & Suites Ruston-East?
Yes, there's free self parking.
What are the check-in and check-out times at Comfort Inn & Suites Ruston-East?
Check-in start time: 3 PM; check-in end time: 2 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Comfort Inn & Suites Ruston-East and nearby?
Comfort Inn & Suites Ruston-East has an outdoor pool and 1 hot tub, as well as a fitness centre.
Comfort Inn & Suites Ruston-East Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
Larrissa
Larrissa, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 December 2024
Marshall
Marshall, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Janie
Janie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 December 2024
Please do not stay here.
The hotel was very nasty and out dated. When my family and I received our room we went to the elevator and it was about to fall apart and very unclean. Upon getting off the elevator the hallway was smell like someone was just sitting there smoking all day and the floor was not clean at all. We finally made it to our room and the bed look like someone was still sleeping in it, the bathroom was very filthy and the tub and hair and stains all over and the floors have not been cleaned. We then went back down to the lobby to tell the front desk clerk they then tell me they didn’t have another room of the size that I had. So they gave me a smaller room which was nasty as well. Look like the bed sheet hasn’t been changed in a while and has stains all over. Went back down to the lobby and they gave me another room. That room was worst than the other two previous rooms, it seems like the housemaid did not attempt to clean it. The bed, tub, floor, refrigerator was all nasty.
Eddie
Eddie, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Shareka
Shareka, 2-night trip
Verified Hotels.com guest review
2/10 Poor
15 December 2024
Everything Nasty or Doesn’t Work
This by far was the worse hotel I’ve ever stayed in. First thing no Tv and no heat and it was really cold there and they said they had no room we could move to. The next day we went to the front desk to see if we could get another room but the room was nasty and had roaches everywhere. The front desk seemed to be very unprepared for what was going on there. I asked for a refund but they refused because they didn’t have a manager on staff and they said they couldn’t give us a refund without the manager. This hotel should not be in business because nothing worked in that place the exercise equipment was not working as well the area was very dirty and no one seems to care. I paid my money up front and I didn’t receive what was advertised. I stayed at a hotel were everyone complained. It needs to be fixed or closed down. Someone needs to get me a refund for my stay. Hotels.com should not be advertising a place like that. I’m one unhappy customer.
Jeffrey
Jeffrey, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
14 December 2024
LIVING NIGHTMARE!
Terrible, idk where to start..roaches..pubic hair on towels...bad odor..bed very uncomfortable..didn't try the breakfast after seeing what i saw in the room..so gross!!! Nasty...Housekeepers were eating breakfast off the line and one was still in pj's..omg. so unprofessional. Pool was green.
Yvette
Yvette, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Katherine
Katherine, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
24 November 2024
Kristian
Kristian, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 November 2024
No breakfast was a disappointment.
This hotel has recently gone through a recent renovation but it wasn’t enough. First there were no options for a breakfast. That is part of a trip that most enjoy. Disappointed in management in that.
The elevator needs to be upgraded. It’s like one you might in the historic places in San Francisco.
The young man that checked me in was very courteous. He stayed calm when many parties arrived at once.
The room was clean and I slept well.
I’m not sure I’ll return to this particular hotel. I’ve stayed in other Comfort Inns that were better than this one. Comfort management you need to make a surprise visit to this facility.
BARBARA
BARBARA, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 November 2024
Never again !
NEVER AGAIN ! They give us a room that had been slept in and trashed and I assume still occupied, when we finally got a semi clean room the door was standing open when we arrived and would not close ( had to fix that myself ) the toilet had been used and seat fell off when you sit on it room was musky smelling , shower nozzle was loose in the wall and broken , elevator was in poor repair and plain scary to ride , the hallways were dirty and smelled of mold among other things . They had no breakfast and I wouldn’t have eaten there if they had ! Everything past the front desk was in poor repair and if it hadn’t been so late and so tired I would have never stayed there and will never again !!
Bruce
Bruce, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Corey
Corey, 3-night trip
Verified Hotels.com guest review
2/10 Poor
15 November 2024
Dwan
Dwan, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
10 November 2024
No Customer service or leadership
Customer Service was terrible- went by location to see if room was ready early and no one was around desk or office to ask- called for some help but to avail. Check in room and there was only one towel and one hand towel only. Had to go to deck to get towels. All Ice Machines on all floors out of order. No coffee or breakfast is offered until further notice! went to check out next day and no one available - just had to leave key at desk- was ignored by cleaning crew that were in lobby
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Gaurav
Gaurav, 1-night trip
Verified Hotels.com guest review
4/10 Fair
8 November 2024
not so good
Hotel in poor condition. Some amenities unavailable. Breakfast cancelled until further notice, no notice given ahead of time. Machines in gym not working.
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
5 November 2024
Eulicia
Eulicia, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
We tried to check in early (2 pm) because we had a wedding at 4. There was not a car in the parking lot but she would not let us check in until 3. I thought that was very inconvenient. Also, we knew that the breakfast was off but we asked about coffee. We were told there would be at least coffee but none available Sunday morning.
Jamie
Jamie, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
4 November 2024
I reserved & was charged for a queen suite room. Upon arrival, we entered the room and the smell was horrible. It was wet carpet all around the AC unit and it gave the room a strong, musty smell. The attendant checked the room and confirmed the complaint. We were switched to a regular queen room in which the toilet was broken. After checking out I asked for the manager and was told someone would call me. NEVER RECEIVED A CALL!
I was also still charged for the suite and did not receive a credit for the downgrade.
Tomeca
Tomeca, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
4 November 2024
Unhappy with cleanliness
This hotel has a roach problem. I did inform the front desk I was told management will be in touch. I have stayed here many times and seems like this location is definitely declining.
Eulicia
Eulicia, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 November 2024
No breakfast…… no one ever came to give new towels
brigette
brigette, 3-night family trip
Verified Hotels.com guest review
6/10 Good
3 November 2024
Nice hotel
Pros - The hotel was overall nice. The room was clean and looked very nice. Bed was very comfortable, tv was easy to navigate.
Cons - lighting in the room was bad; no lightbulb in the lamp on the desk. AC was very hard to set because the modes on the unit were rubbed off and very hard to see. The toilet seat was not sturdy and moved when I sat on it. Biggest concern is that I killed about 5 roaches. They were all in the bathroom, and varied in size.
ArRhonda
ArRhonda, 2-night trip
Verified Hotels.com guest review
2/10 Poor
3 November 2024
WiFi issues
Make sure to ask for the WiFi password at the front desk because the one on the key envelope has the wrong one.
Wilber
Wilber, 1-night trip
Verified Hotels.com guest review
2/10 Poor
2 November 2024
Terrible hotel and dirty rooms.
Do yourself a favor and avoid this hotel. There are plenty of other hotel options in Ruston. I am not one to complain but people should know to avoid this establishment. Upon arrival, we had to switch three different times to different rooms due to a multitude of problems/issues with the rooms. The third room smelled of heavy cigarette smoke even though it was a non-smoking room, the bed comforter was stained with what I HOPE was spilled coffee (stain) on the white comforter and sheets and we had to kill roaches on the walls by the beds as well as in the bathroom area. To top off everything, the continental breakfast was not available and when asked about it, I was told "we don't put that sign out until the morning." By that time, you've already spent the night.
Sad state of affairs at this hotel and I only post this so that others will know.;