6/10 Good
4 January 2025
While at the hotel the fob programmer for the keys broke down. We were not provided a key for the room until the last 12 hours of our stay. We had the security guard open the room for us every time (he was nice). When you check in the request you wear a bracelet. There is no other reason other than access to the hotel for the bracelet. No other service provided with it. One of the receptionists was really nice, she tried to make our stay more pleasant even with the downfalls. We had to disconnect the TV to be able charge our phones. The outlets did not work. The small refrigerator did not work also. The room was serviced daily that was nice.
Joel
Joel, 3-night family trip
Verified Hotels.com guest review