Texas Health Presbyterian Hospital Plano - 14 min walk - 1.2 km
Shops at Willow Bend - 17 min walk - 1.4 km
The Shops at Legacy - 3 min drive - 4.5 km
Legacy West - 3 min drive - 4.5 km
Grandscape - 6 min drive - 6.3 km
Getting around
Dallas-Fort Worth International Airport (DFW) - 24 min drive
Love Field Airport (DAL) - 27 min drive
Dallas Medical-Market Center Station - 20 min drive
Dallas Union Station - 21 min drive
Free local area shuttle
Free shopping centre shuttle
Restaurants
McDonald's - 7 min walk
Ford's Garage Plano - 13 min walk
Chuy's - 15 min walk
Starbucks - 18 min walk
Parkway Tavern - 12 min walk
About this property
Hyatt Place Plano
When you stay at Hyatt Place Plano, you'll be within a 10-minute drive of Galleria Dallas and The Shops at Legacy. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Ford Center at The Star and Stonebriar Centre Mall are within a short drive. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
127 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 22 kg per pet)*
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Plano Hotel
Hyatt Place Plano
Hyatt Plano
Plano Hyatt
Plano Amerisuites
Amerisuites Plano
Amerisuites Hyatt Place Plano Hotel Plano
Hyatt Place Plano Hotel
Hyatt Place Plano Plano
Hyatt Place Plano Hotel Plano
Frequently asked questions
Does Hyatt Place Plano offer free cancellation for a full refund?
Yes, Hyatt Place Plano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Plano?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Place Plano?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Plano?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hyatt Place Plano?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hyatt Place Plano and nearby?
Hyatt Place Plano has an outdoor pool and a fitness centre.
What's the area around Hyatt Place Plano like?
Hyatt Place Plano is a short 17-minute walk from Shops at Willow Bend and 19 minutes' walk from Crayola Experience. Travellers give top marks for the hotel's prime location.
Hyatt Place Plano Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Great place to stay
The hotel was great. Clean rooms, friendly service, great breakfast. It was close to everything and had plenty of parking. A nice restaurant was right next door.
Clayton
Clayton, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Ann
Ann, 2-night trip
Verified Hotels.com guest review
2/10 Poor
29 October 2024
BEWARE!!! DO NOT USE HOTELS.COM!!!
I arrived at the Hyatt Place Plano at 9:15 pm on 10-12-24 after driving 6 hours. I was informed by hotel staff that I had cancelled my reservation. I pulled up my app and showed her and she was very dismissive stating I did, they didn’t have any rooms any way. I went back to my car and called Hotels.com and on a Saturday night at 9:30 the automated voice stated it would be a 2 hour wait to connect to a representative. I went back in the hotel and told the hotel receptionist that there is no way this is right and I wanted to speak to a manager. Again, she was very dismissive and stated this was through a third party and there were no rooms left. I called around to other hotels and the only available ones were in Wiley, Texas. I had to find a hotel in Dallas and drive back there, pay for those two nights.
I contacted hotels.com and they stated they would call the hotel to get them to refund. I prepaid Hotels.com $355.71 on the 10/06/24…now why would they hotel refund me and not the people that took my money. Hotels. com sent an email stating they were not able to get in touch with the hotel and I would NOT be getting a refund! Both parties have put the customer in the middle and have avoided any responsibility. Bottom line: I never received services, I paid for the services in good faith before hand and I DID not cancel! I was left to find and pay for another hotel for two nights at 9:30 at night! This is how they treat customers!!!!
Stacey
Stacey, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Radhakrishnan
Radhakrishnan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Hapoy stay
It was an amazing relaxed stay Staff were exceptionally polite and helpful
Radhakrishnan
Radhakrishnan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Isaiah
Isaiah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Gauri
Gauri, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Nice stay
Quick, easy check-in. Friendly staff. Clean, spacious room with comfortable bed. Noon check-out time is helpful as is breakfast service that lasts a bit longer than comparable hotels. Options for breakfast foods were somewhat limited, but sufficient.
Bill
Bill, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Clean and comfortable
Great experience, clean and comfortable!
Patti
Patti, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Wonderful hotel, wish our trip could have been longer.
Cindy
Cindy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 September 2024
I’ve stayed here before with no problem but this time room 612, the shower didn’t work, like it started fine but then water turned cold and shut off completely so, pretty disappointed.
But the free breakfast is nice….
Mary
Mary, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
28 September 2024
Hyatt Experience
Very friendly and accommodating staff. Nice layout of the room, comfortable bed, clean, but we had requested a bath tub and only had a shower. Special commendation to Timothy at the Front Desk.
John
John, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Excellent customer service also our room it was very clean! 10/10
Hilario
Hilario, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Marcus
Marcus, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Everything about the place n staff was amazing would stay again when I vist
Kashawn
Kashawn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Sotiros
Sotiros, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2024
FELIPE
FELIPE, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Charlotte
Charlotte, 2-night trip
Verified Expedia guest review
8/10 Very good
30 August 2024
Nice Staff
Chandra
Chandra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Rhona
Rhona, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Elva
Elva, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Very Clean and Spacious
We loved staying here. The entire hotel was clean and the staff was friendly throughout. The rooms were very clean and spacious and we would definitely stay again!