4/10 Fair
28 December 2024
You do not get what you pay for here.
The young woman who checked us in was incredibly polite and friendly and helpful. I read many reviews, so I was really surprised by the condition of the hotel. It was horribly run down…the vanity mirror light flickered so much it was unusable, so they put an old rusted lamp on the counter next to the sink. The fixtures were all chipped, rusted, old, and in disrepair. Our phones didn’t charge because the outlets didn’t work. The tub and sink were very clean, but in poor condition. The shower had handrails, which was helpful. The air worked, but it was very damp and musty in the room. The bathroom floor was clean, and the carpeting in the room was okay; however, the hallway carpet was absolutely disgustingly dirty, smelly, and stained. If it hadn’t been late and we hadn’t had a very long day of traveling, I would have never even continued to the room after seeing the hallway carpeting. There was a very strong smell of marijuana in the hallways and wafting into the room (not the hotel’s fault), but I wasn’t surprised after seeing some of the clientele. The hotel lobby was very clean and was being mopped when we checked out this morning. Breakfast was good and as expected. I paid over $200 for one night in this hotel. I rarely leave bad reviews and always try to focus on the positive, but I wish I had seen some honest reviews before booking. This was what I would expect for $70 a night…not $220 a night. I will not ever stay here again. I was very disappointed.
Laura
Laura, 1-night trip
Verified Hotels.com guest review
