NH Collection Quito Royal is a great choice for a stay in Quito. Guests can visit the fitness centre for a workout or grab a bite to eat at Cafe Royal, which serves international cuisine and is open for lunch and dinner. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
124 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Water dispenser
Travelling with children
Children's menu
Working away
24-hour business centre
7 meeting rooms
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Television in common areas
Fitness centre
Full-service spa
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
IPod docking station
40-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
Cafe Royal – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Cleaning fee: USD 2 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 9 to 20 per person
Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)
Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
Late checkout can be arranged for an extra charge of USD 60.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per accommodation, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
NH Collection Quito Royal Hotel
NH Collection Quito Royal
NH Collection Quito Royal Hotel
NH Collection Quito Royal Quito
NH Collection Quito Royal Hotel Quito
Frequently asked questions
Does NH Collection Quito Royal offer free cancellation for a full refund?
Yes, NH Collection Quito Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Quito Royal?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of USD 35 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Quito Royal?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by NH Collection Quito Royal?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at NH Collection Quito Royal?
Check-in start time: 2:30 PM; check-in end time: midnight. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 60.00 (subject to availability).
What is there to do at NH Collection Quito Royal and nearby?
NH Collection Quito Royal has a spa and a fitness centre.
Are there restaurants at or near NH Collection Quito Royal?
Yes, Cafe Royal offers international cuisine.
What's the area around NH Collection Quito Royal like?
NH Collection Quito Royal is a short 9-minute walk from Pontificia Catholic University of Educador and 10 minutes' walk from Foch Square.
NH Collection Quito Royal Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
28 October 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Ignacio
Ignacio, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 August 2024
Great service and location
Miguel
Miguel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
enrique
enrique, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2024
Carolina
Carolina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Miguel
Miguel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Calm in La Mariscal
NH Collection Quito was an oasis. Rooms were super clean and spacious. The front desk gave us great recommendations for nearby restaurants. We had stayed in the historic center the week before. We were really glad we came to this area for a change.
Elaine
Elaine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 June 2024
Excelente servicio, nos hicieron sentir bienvenidos en todo momento!
Oscar
Oscar, 4-night romance trip
Verified Expedia guest review
2/10 Poor
20 June 2024
EUN SEUNG
EUN SEUNG, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Beautiful, modern, comfortable and quiet hotel. Outstanding breakfast. I enjoyed it so much.
Ulpiana
Ulpiana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Very comfortable and clean room. Great food
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
20 May 2024
good hotel in Quito
Good hotel in Quito, rooms are big. breakfast is very good and the service fantastic.
I really enjoyed my stay at the hotel. The staff was so nice and made my stay extremely comfortable. The area was safe and was centered in a great location next to other restaurants if you wanted something different than the restaurant on the property. They had a decent gym that had enough to get a work out in. The room was spacious and had all the essentials. The room service was great and great prices. I literally had no complaints and if I ever go back to Quito, I would return to the hotel.
Torch
Torch, 6-night family trip
Verified Expedia guest review
4/10 Fair
16 January 2024
hamid
hamid, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2023
Chen
Chen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 December 2023
TL
TL, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 December 2023
Great everything
Very friendly and efficient staff, very clean and well appointed rooms with fantastic views.
The food was outstanding, excellent choice and always more than enough, well-done to the team, we'll be staying again.