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The Ben West Palm, Autograph Collection

4.0 star property
Hotel with 2 restaurants, near Clematis Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ben West Palm, Autograph Collection

Outdoor pool, pool umbrellas, pool loungers
Lobby
Beach nearby
Meeting facility
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Free use of bicycles
  • Valet parking
  • Pool bar
  • 3 meeting rooms
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is €584
includes taxes & fees
9 Jan - 10 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hilton West Palm Beach

Pool
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (1011)
The price is €279
includes taxes & fees
12 Jan - 13 January 2025
Hilton West Palm Beach
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About the area

Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

  • Clematis Street - 3 min walk
  • CityPlace - 12 min walk
  • Palm Beach County Convention Center - 19 min walk
  • Worth Avenue - 4 min drive
  • Port of Palm Beach - 10 min drive

Getting around

  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 14 min drive
  • Boca Raton, FL (BCT) - 29 min drive
  • Brightline West Palm Beach Station - 9 min walk
  • Mangonia Park Station - 12 min drive
  • West Palm Beach Station - 15 min walk

Restaurants

  • ‪Elisabetta's Ristorante - ‬1 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬2 min walk
  • ‪Duffy's Sports Grill - ‬2 min walk
  • ‪Lynora's - ‬2 min walk
  • ‪Grease Burger Beer and Whiskey Bar - ‬3 min walk

About this property

The Ben West Palm, Autograph Collection

When you stay at The Ben West Palm, Autograph Collection, you'll be within a 10-minute drive of Port of Palm Beach and Clematis Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Proper Grit, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 208 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive smart lock details
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, up to 23 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 57 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Beach nearby

Working away

  • 3 meeting rooms
  • Conference space (7791 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Communal living room
  • 24-hour fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Hand-held shower heads
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Dining

Proper Grit – This bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Spruzzo – Overlooking the ocean and pool, this restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20.00 to 40.00 for adults and USD 10.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 145 per accommodation, per stay

Parking

  • Valet parking costs USD 57 per night with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Does The Ben West Palm, Autograph Collection offer free cancellation for a full refund?
Yes, The Ben West Palm, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ben West Palm, Autograph Collection?
Yes, there's an outdoor pool.
Are pets allowed at The Ben West Palm, Autograph Collection?
Yes, dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 145 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Ben West Palm, Autograph Collection?
Yes. Valet parking costs USD 57 per night. Electric car charging is available.
What are the check-in and check-out times at The Ben West Palm, Autograph Collection?
Check-in start time: 4:00 PM; check-in end time: 5:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an on-site casino at The Ben West Palm, Autograph Collection?
No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (7-min drive) and Lake Worth Casino Building and Beach Complex (15-min drive) are both nearby.
What is there to do at The Ben West Palm, Autograph Collection and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. The Ben West Palm, Autograph Collection also has a garden.
Are there restaurants at or near The Ben West Palm, Autograph Collection?
Yes, there are 2 on-site restaurants, featuring local and international cuisine and ocean views.
What's the area around The Ben West Palm, Autograph Collection like?
The Ben West Palm, Autograph Collection is a short 9-minute walk from Brightline West Palm Beach Station and 3 minutes' walk from Clematis Street. Travellers love the hotel's prime location.

The Ben West Palm, Autograph Collection Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spectacular Trip
Was the holiday season. Had ice skating rink right outside the front door across the street and the “special” town tree was around the corner with holiday light show every 15 min
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staycation for Winter wonderland
We had a great time at The Ben. We have attended work events here but decided to bring the kids and stay the night so we could go ice skating. It was a magical experience for all. The decorations were beautiful.
Tammy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alfredo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great luxury value
The Ben is a luxury hotel that is worth the little extra. Probably the best value in Palm Beach and downtown WPB. Very fun and walkable area.
Gilbert and Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and staff are wonderful. The complimentary shuttle is very convenient to get around. The only downside was the parking fee of $60.99. Seems steep to me.
James, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Katharine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lawrence, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous property and great staff. Restaurant a little slow in service and food and drink delivery time for its price point, but great food and views.
Benton, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lorely, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything
robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

We cut our 5 night trip short due to our room being infested with bugs on our linens, night stand and on our baby's bottle. We complained to the front desk and they were not of much help. They strung us along for 4 hours that a new upgraded room would be available. After those 4 hours we went to the front desk for them to tell us that they were sold out and they wouldn’t be able to offer us anything else. They never refunded us the night we stayed & we had to pack up with our 1 year old and find a new hotel. After talking with some of the staff they had mentioned that this was an ongoing problem in this hotel and that they have been having a-lot of complaints about the bugs in the rooms. I would never stay here in the future.
Manuel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service
Roberto, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I can’t wait to come back. Ill be staying here everytime!
Bailie, 9-night business trip
Verified Expedia guest review

10/10 Exceptional

Ingmar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Christa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great decor and roof top pool/bar
Ronald, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Teri, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review