2/10 Poor
3 January 2025
Ive stayed at 1 star hotels better than this place
Sorry for the long rant but...the place looks nice and modern but then we checked in. There was dried urine on the bottom of our toilet seat, only about half a showers worth of shampoo left in the container on the shower wall. There was no soap in our room. I spoke to house keeping in the hallway and asked for a bar of soap, she told me she didn't have any to leave in the rooms and I needed to call the front desk. There was an obnoxious green light blinking from the smoke detector on the wall all night long. Breakfast was deplorable, they ran out of coffee, I spoke to the kitchen and she said she would refill it. 30 minutes later I spoke to the front desk staff and they told me to talk to the kitchen staff. When I said I spoke to them 30 minutes earlier they said "That doesn't surprise me". There was no milk and the juice machine was "out of order", there was nothing for us to drink other than water. According to the kitchen staff they didn't have anymore biscuits for the gravy. Later we saw employees walking out of the kitchen area with guess what...biscuits and gravy. The breakfast plates were literally smaller then the waffles. Why have a waffle machine if you don't have plates large enough to serve them on?
Mark
Mark, 1-night family trip
Verified Hotels.com guest review
