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Hotel Majapahit Surabaya - MGallery

5.0 star property
Luxury hotel with spa, near Tunjungan Plaza

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Majapahit Surabaya - MGallery

Front of property
Classic Room, 1 King Bed | View from room
2 bars/lounges, pub
Outdoor pool
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Non-smoking
  • Spa
  • Free parking
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free shopping centre shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Private bathroom
The price is €87
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Heritage Suite King Bed

Minibar, in-room safe, desk, laptop workspace

Heritage Suite King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Bathrobes
Separate bath and shower
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Majapahit Legendary Suite King Bed

Majapahit Legendary Suite King Bed

Majapahit Legendary Suite King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

Minibar, in-room safe, desk, laptop workspace

Heritage Suite Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 57 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Bathrobes
Separate bath and shower
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Doubletree By Hilton Surabaya

Pool
Airport transfer
Free parking
Internet access
9.4 out of 10, Exceptional, (74)
The price is €67
includes taxes & fees
17 Jan - 18 Jan
Doubletree By Hilton Surabaya
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About the area

Map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275

What's nearby

  • Tunjungan Plaza - 3 min walk
  • BG Junction - 13 min walk
  • Surabaya Plaza Shopping Mall - 16 min walk
  • Grand City Surabaya - 17 min walk
  • Pasar Atum Mall - 4 min drive

Getting around

  • Surabaya (SUB-Juanda) - 39 min drive
  • Tandes Station - 21 min drive
  • Surabaya Pasar Turi Station - 23 min walk
  • Surabaya Gubeng Station - 28 min walk
  • Surabaya Kota Station - 29 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Toby’s Estate - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Genki Sushi - ‬3 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪Fish and Co. - ‬4 min walk

About this property

Hotel Majapahit Surabaya - MGallery

Take in the views from the rooftop terrace when you stay at Hotel Majapahit Surabaya - MGallery. Guests can visit the spa to be pampered with deep-tissue massages, facials or body scrubs, and Indigo Restaurant, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 139 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Martha Tilaar Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.

Dining

Indigo Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Sarkies Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This coffee shop overlooks the garden. Open daily.
The Maj Pub and Dine – This pub specialises in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 223850 per person
  • Airport shuttle service is offered for an extra charge of IDR 340000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 453750.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Majapahit Surabaya
Hotel Majapahit
Majapahit Surabaya
Majapahit
Surabaya Mandarin Oriental
Hotel Majapahit Surabaya Java
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya Managed By AccorHotels Java
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

Does Hotel Majapahit Surabaya - MGallery offer free cancellation for a full refund?
Yes, Hotel Majapahit Surabaya - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Majapahit Surabaya - MGallery?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Hotel Majapahit Surabaya - MGallery?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Majapahit Surabaya - MGallery?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Majapahit Surabaya - MGallery?
Yes, an airport shuttle is available. The charge is IDR 340000 per vehicle one-way.
What are the check-in and check-out times at Hotel Majapahit Surabaya - MGallery?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Majapahit Surabaya - MGallery and nearby?
Hotel Majapahit Surabaya - MGallery has 2 bars, a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Hotel Majapahit Surabaya - MGallery?
Yes, there are 3 on-site restaurants, featuring international cuisine and garden views.
What's the area around Hotel Majapahit Surabaya - MGallery like?
Hotel Majapahit Surabaya - MGallery is in Genteng, a short 3-minute walk from Tunjungan Plaza and 16 minutes' walk from Surabaya Plaza Shopping Mall.

Hotel Majapahit Surabaya - MGallery Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Dick, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Majapahit Surabaya - MGallery
Amazing hotel great staff helpful friendly and made you feel very special
Rupert, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel in the heart of the city
It's a really beautiful property in the heart of town. Staff were friendly and helpful, although their English was limited. Breakfast included a nice mix of Indonesian and Western fare. One bonus was the car-free morning on Sundays, which allowed us to walk along JalanTunjungan, which is usually very busy.
Wide selection of sambals (chili sauces)
The view from our room
Snakeskin fruit, which is grown only in Indonesia (you can find it in Singapore and Malaysia though)
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a repeat visit and I was warmly welcomed back. My room had a surprise waiting for me, fresh flowers and a snack as well as a thank you from management. Whatever my reason for traveling to Surabaya, I wouldn't stay at any other hotel. The architecture and surroundings are unique and beautiful but the true beauty of this hotel is the staff who are friendly and well-trained to attend to details. This is a charming gem of a place. I happily look forward to future visits.
Wendy Anne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Unique historical building makes the experience extra special.
Jerry, 2-night family trip
Verified Expedia guest review

6/10 Good

Our shower was not draining and causing a flood in bathroom. It took 2 days for hotel to fix problem. The hotel in general requires maintenance.
Gary, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This must be one of my favourite hotels ever. Perfect in every way!
Ravindra, 1-night trip
Verified Expedia guest review

8/10 Very good

The property has an interesting history and the layout is beautiful. The staff was very friendly and helpful. Breakfast good. The room had a bit of a moldy smell but was comfortable. Traffic in the area is crazy.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Lastminute guest review

8/10 Very good

Been to MGallery collection hotel before so the bar has been set quite high. I like Majapahit but it lacks refinement. The lobby smells like cigar or moldy carpet. The only thing i like was my room- huge and with character
Shahwaluddin, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing stay
We spent 4 nights at the Majapahit hotel and it was such a fantastic place to stay we found it hard to leave the hotel and explore Surabaya! The room was great (very spacious and well maintained given they are in a historical building). The grounds are stunning. The lobby has a fantastic cocktail bar and the high tea was excellent.
Anna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love this hotel ... highly recommend it!!!
iskandar sani, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Zoy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
HANS, 5-night romance trip
Verified Expedia guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.
Jill, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our stay, great service, staff alert to your needs.
Poh Choo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful luxurious historic hotel. Excellent breakfast buffet
Carolyn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

a historical landmark in indonesian history. built in 1910 truly a beautiful hotel.
Joseph, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Love the old colonial style
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property with its history. Rooms requires an uplift look.
DIANA, 1-night family trip
Verified Expedia guest review

8/10 Very good

michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

great stay
Excellent Staff and environment a quite oasis in the middle of the city. The hotel has important historical context to Indonesia. Food in restaurant was great and fulfilling. Bed extremely comfortable and bath was a nice bonus
samuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful place to return to again & again!
MARIAM, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and attentive staff
Mohamad Nasir, 2-night trip with friends
Verified Expedia guest review