Novant Health Forsyth Medical Center - 12 min walk - 1.1 km
Wake Forest University Baptist Medical Center - 4 min drive - 4.7 km
Benton Convention Center - 6 min drive - 7.6 km
Wake Forest University - 10 min drive - 8.8 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
Greensboro, NC (GSO-Piedmont Triad Intl.) - 31 min drive
High Point Station - 25 min drive
Restaurants
McDonald's - 6 min walk
Chipotle Mexican Grill - 9 min walk
Texas Roadhouse - 9 min walk
Golden Corral - 11 min walk
Dave & Buster's - 5 min walk
About this property
Best Western Plus Hanes Mall Hotel
When you stay at Best Western Plus Hanes Mall Hotel, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
130 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 91
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible lounge
Closed-captioned TV
Visual fire alarm
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem
Frequently asked questions
Is there a pool at Best Western Plus Hanes Mall Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Hanes Mall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hanes Mall Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Best Western Plus Hanes Mall Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Plus Hanes Mall Hotel and nearby?
Best Western Plus Hanes Mall Hotel has an outdoor pool and a fitness centre.
What's the area around Best Western Plus Hanes Mall Hotel like?
Best Western Plus Hanes Mall Hotel is a short 3-minute walk from Hanes Mall and 12 minutes' walk from Novant Health Forsyth Medical Center.
Best Western Plus Hanes Mall Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
burke
burke, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Eric
Eric, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Kanzaida
Kanzaida, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Kanzaida
Kanzaida, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Ron
Ron, 4-night trip
Verified Hotels.com guest review
2/10 Poor
26 November 2024
Masoud
Masoud, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Perfect Location
The BW is located in a convenient location the within walking distance to the hospital that I have a travel contract at.
Kanzaida
Kanzaida, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Kanzaida
Kanzaida, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Repeat customer
Very comfortable; our room was clean; breakfast was hot and fresh
JaMyah
JaMyah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Very nice staff.
Visiting my college age daughter, so we stayed close to her. The hotel was across the street from the hospital but we did not hear any ambulance sirens or things like that. The parking lot was small with over flow parking on gravel. A tractor trailer took up most of the spaces.
Close to the mall and a variety of places to eat. Our room was very clean and quiet. My mother slept greatbut I thought the beds were too firm. Staff was very nice and the breakfast was also good. Would recommend.
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
28 October 2024
The hotel is in need of an overhaul. Several places in the ceiling were leaking and water puddling up on the carpet. Carpet on the rooms were ripped. We requested a room change after the first night because the facet in the shower would not shutoff. No hot water. Had to kill several bugs on the floor. This was a terrible experience. Would not recommend this hotel to anyone.
Paul
Paul, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Mountain views
Very scenic!
Mary
Mary, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Amanda
Amanda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Krista
Krista, 1-night trip
Verified Hotels.com guest review
4/10 Fair
5 October 2024
Won't be back
Loosley carpeted hallways are a MAJOR TRIPPING HAZARD!!! Thay should be replaced IMMEDIATELY!
David
David, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 October 2024
Regretful stay
The room had a dirty tub and a leaky faucet. I brought this to the attention of the person at the desk and she said that she would notify the manager and he would contact me. They would not switch the room and never came up to clean. They have not honored a refund.
James
James, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
30 September 2024
Terrible musty moldy smell in many rooms due to a long standing leak that has not been maintained or properly repaired. The room furniture looks like it was pulled out of the trash. The parking lot looks like an abandoned lot and is in disarray. Overall a very poorly maintained property. Best western should pull its brand terrible representation. This hotel is a never again.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
28 September 2024
Stay somewhere else
Rooms were pretty gross. Bad smell. Water was continuously running in the bath tubs. Front desk told me ‘yeah, we can’t do anything about it. The whole hotel has a problem with plumbing right now.
Rick
Rick, 1-night family trip
Verified Hotels.com guest review
6/10 Good
28 September 2024
Winston-Salem 3-night Stay
It was a comfortable, safe-feeling place to stay, with a good breakfast. I was on the 4th floor and it was noisy, late at night in the hallway. Do not disturb means housekeeping access. Only one cockroach greeted me in the bathroom one morning.
Margaret
Margaret, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Kendra
Kendra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Great place
Jelyn
Jelyn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Elven
Elven, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
This is an older property but it is near a mall that has seen better days. It has a free breakfast buffet. The entrees were the same every day. The last day we were there the faucet in the bathroom tub got stuck or something. We couldn't turn the water off. We alerted management and apparently we were not the only room.
Valerie
Valerie, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
18 September 2024
I failed to see their No Pets policy. We had stayed at the Best Western Plus in Beckley on 9-12-24 with my 2 small dogs and made the mistake of thinking that they too accepted pets like Beckley and the other BW in Winston Salem. I was wrong and lost the cost of the room. I will not make that mistake again and will not ever stay at Best Western Plus.
Cathy
Cathy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Breakfast was one of the best i ever had at a hotel