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Novotel Hanoi Thai Ha

5.0 star property
Luxury hotel in Hanoi with spa and outdoor pool

Choose dates to view prices

Experience a warm welcome at Novotel Hanoi Thai Ha, nestled near Hoan Kiem Lake. Relax by the outdoor pool or treat yourself to a rejuvenating massage at the spa. Take in the stunning views from the rooftop terrace and indulge in delicious local cuisine with kids' meals available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Connecting rooms available
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Fridge
  • Connecting/adjoining rooms available
The current price is €88
includes taxes & fees
13 Dec - 14 Dec

Why we love this property

Spa and wellness centre
A full-service spa offers massages and couples treatment rooms. The sauna, steam room, and fitness space create a rejuvenating escape. Gardens await.
City centre luxury
This city hotel boasts a garden and rooftop terrace. Modern luxury and natural beauty converge at this central urban retreat.
Food for every palate
Savour local and global dishes at this hotel restaurant offering organic, locally-sourced options, including vegan and vegetarian choices for every meal.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Apartment, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LED TV
Washing machine
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LED TV
Washing machine
  • 53 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 9 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior
Novotel Suites Hanoi
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 248 reviews
The price is €80
includes taxes & fees
6 Dec - 7 Dec
Novotel Suites Hanoi
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About the area

Map
2 Thai Ha Street, Dong Da District, Hanoi, 100000

What's nearby

  • Dong Da General Hospital - 12 min walk - 1.0 km
  • Vincom Mega Mall Royal City - 15 min walk - 1.3 km
  • Vietnam People's Air Force Museum - 17 min walk - 1.4 km
  • US Embassy - 2 min drive - 1.5 km
  • Thong Nhat Park - 3 min drive - 2.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Railway Station - 14 min drive
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Giap Bat Station - 17 min drive

Restaurants

  • ‪The Coffee House - Số 1 Thái Hà - ‬1 min walk
  • ‪Food Exchange - ‬1 min walk
  • ‪Bún Canh Cá Rô - ‬4 min walk
  • ‪McDonald's 麦当劳 - ‬1 min walk
  • ‪iSushi Thái Hà - ‬2 min walk

About this property

Novotel Hanoi Thai Ha

Novotel Hanoi Thai Ha features a free children's club and puts you within a 10-minute drive of Hoan Kiem Lake and Hanoi Opera House. Guests can indulge in massages at the spa, and local and international cuisine is served at Food Exchange, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 343 rooms
    • Arranged over 27 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference space (2303 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 46-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages.

Dining

Food Exchange – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Gourmet Bar – This lobby lounge serves breakfast and light fare. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately VND 396900 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 981750.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)

Frequently asked questions

Does Novotel Hanoi Thai Ha offer free cancellation for a full refund?

Yes, Novotel Hanoi Thai Ha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Hanoi Thai Ha?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Novotel Hanoi Thai Ha?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Novotel Hanoi Thai Ha?

Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Novotel Hanoi Thai Ha?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Novotel Hanoi Thai Ha and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Hanoi Thai Ha also has a sauna and a steam room, as well as an arcade.

Are there restaurants at or near Novotel Hanoi Thai Ha?

Yes, Food Exchange offers local and international cuisine.

What's the area around Novotel Hanoi Thai Ha like?

Novotel Hanoi Thai Ha is in Dong Da, a short 15-minute walk from Hanoi CIty Social Insurance Dong Da District.

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Reviews

Novotel Hanoi Thai Ha Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

Reviews

10/10 Exceptional

The room is clean and spacious, the bed is cosy and comfortable. Location is good. I would highly recommend this hotel.
Jirayuth, 2-night trip

10/10 Exceptional

Great new hotel.

Great new hotel if you need to be staying in the Thai Ha area of Hanoi
T, 3-night trip

8/10 Very good

Very clean and nice hotel room
Kishan, 1-night trip

10/10 Exceptional

Very helpful and friendly staff. The hotel room conditions looks very new.
Kevin, 2-night trip

8/10 Very good

Water bottle must be more than 2lit
Bhaskar, 4-night trip

10/10 Exceptional

Mejorar transporte
ANDRES, 2-night trip

10/10 Exceptional

Was given a free upgrade of the room upon check in which was a lovely surprise.
Choon Ming, 2-night trip

10/10 Exceptional

Great place to stay in Hanoi, albeit a bit far from old quarters and nightlife.
Antonio, 1-night trip

8/10 Very good

Spacious rooms. Good for family.
HANAH, 5-night trip

2/10 Poor

Rude and impatient check in staff.

When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it. When I checked out, they then said I already paid. The check out staff was very friendly and polite. I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude.
3-night trip

10/10 Exceptional

Nice staff

Good hotel and nice staff
Yiyun, 1-night trip

4/10 Fair

水回りが弱め。 まずシャワーの水が弱く、洗いきれない。 洗面所は水がすぐ詰まる。
Tetsuhei, 3-night trip

8/10 Very good

Room size good, but a few ceiling lights did not work. The spa service is mediocre and overpriced. Breakfast ok, the daily pho was delicious.
2-night trip

10/10 Exceptional

Always great 👍 👌 👏
Chris, 2-night trip

4/10 Fair

Reception desk service was not acceptable. They were not courteous at accommodations. Not admitting their mistake in reservation even after correcting. Hotel was excellent except their staff needs training.
bharat, 1-night trip

10/10 Exceptional

We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays.
Jennifer, 4-night trip

10/10 Exceptional

원더풀

가성비가 좋은 호텔입니다. 매우 깨끗해요.
YoungJoon, 4-night trip

10/10 Exceptional

Spacious room with good skyline view of Hanoi, very comfortable bed for sleeping
Sonny, 5-night trip

8/10 Very good

The room is modern and well equipped. The surrounding area has most of the things you need.
BINH, 2-night trip

10/10 Exceptional

Excellent

Excellent hotel all round - quite, comfortable rooms, good service, reasonable price.
2-night trip

10/10 Exceptional

Staying for the second time. Nice and comfortable hotel as usual. Only difference this time is the sink in the room is clogged and bathroom not as clean as previous.
Sue Phay, 1-night trip

10/10 Exceptional

Hotel room is comfortable and clean. Breakfast was ok with a variety of selections but some dishes are not well prepared. No Vietnamese coffee station which is available in other Novotel.
Sue Phay, 2-night trip

10/10 Exceptional

Convenient
Hung, 1-night trip

10/10 Exceptional

넓고 좋았어요. 편리하고아침 식사도 훌룡하고
Paul, 2-night trip

10/10 Exceptional

PERFECT STAY

It was one of the best hotels I have ever stayed! I highly recommend it. The service from the entrance to the restaurant to the spa to the room service, laundry was outstanding! I will certainly come back to this hotel next time I will be in Vietnam.
MAXIME, 2-night trip