Step into an urban retreat where modern style meets classic comfort. Enjoy a delicious dinner and stay connected with amenities that help make your stay seamless.
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Photo gallery for The Whitehall Hotel, BW Premier Collection
Chicago O'Hare International Airport (ORD) - 39 min drive
Chicago, IL (PWK-Chicago Executive) - 46 min drive
Chicago, IL (DPA-Dupage) - 65 min drive
Rockford, IL (RFD-Greater Rockford) - 104 min drive
Chicago Van Buren Street Station - 3 min drive
Chicago Museum Campus-11th Street Station - 4 min drive
Millennium Station - 22 min walk
Chicago Station (Red Line) - 6 min walk
Clark-Division Station - 11 min walk
Grand Station (Red Line) - 12 min walk
Restaurants
Doc B's Fresh Kitchen - 5 min walk
Margeaux Brasserie - 3 min walk
Tempo Cafe - 3 min walk
Sprinkles - 3 min walk
Osteria del Pastaio - 3 min walk
About this property
The Whitehall Hotel, BW Premier Collection
The Whitehall Hotel, BW Premier Collection offers a fantastic location, putting you a short five-minute walk from Michigan Avenue and State Street. For a bite to eat, guests can visit Kirei, which serves Japanese cuisine and is open for dinner. This boutique hotel is also within a short 10-minute walk of Water Tower Place and Lake Michigan. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: Chicago Station (Red Line) is 6 minutes and Clark-Division Station is 11 minutes.
Languages
Chinese (Mandarin), English, Filipino, French, Spanish
At a glance
Hotel size
222 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 14 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 56 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
What to do
Beach nearby
Bike rentals nearby
Hiking/biking trails nearby
Sailing nearby
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Built in 1927
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Kirei – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 5 to 24 per person
Pets
Service animals exempt from fees
Pet deposit: USD 30.00 per night
Pets are allowed for an extra charge of USD 30 per pet, per night
Parking
Self-parking costs USD 56 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Whitehall Hotel Chicago
Whitehall Hotel
Whitehall Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago
Frequently asked questions
Are pets allowed at The Whitehall Hotel, BW Premier Collection?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 14 kg per pet. There's a charge of USD 30 per pet, per night, and there's also a deposit of USD 30.00 per night. Service animals are exempt from fees.
Is parking offered on site at The Whitehall Hotel, BW Premier Collection?
Yes. Self-parking costs USD 56 per night.
What are the check-in and check-out times at The Whitehall Hotel, BW Premier Collection?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at The Whitehall Hotel, BW Premier Collection?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (10-min walk) is nearby.
What is there to do at The Whitehall Hotel, BW Premier Collection and nearby?
Have fun with nearby activities such as cycling, hiking and sailing.
Are there restaurants at or near The Whitehall Hotel, BW Premier Collection?
Yes, Kirei offers Japanese cuisine.
What's the area around The Whitehall Hotel, BW Premier Collection like?
The Whitehall Hotel, BW Premier Collection is in Downtown Chicago, a short 6-minute walk from Chicago Station (Red Line) and 8 minutes' walk from Lake Michigan. Travellers say that the local area is very central perfect for sightseeing.
The Whitehall Hotel, BW Premier Collection Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
4 February 2025
Historic remodeled hotel in great location
Took about 15 minutes for shower water to get hot
Shower head did not work, but was quickly fixed
Asked for a fridge and microwave and they brought one.
If you want room service, you have to ask the day prior
Parking was $59/day NOT for stay
Other than those things, staff was friendly and helpful, connected restaurant was decent and hotel was remodeled and looked nice . Was in a great location and lots of restaurants , Whole Foods and drug stores close
Jennifer
Jennifer, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 February 2025
Alexa
Alexa, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 February 2025
Oluwademilade
Oluwademilade, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
2 February 2025
Shannon
Shannon, 2-night trip
Verified Hotels.com guest review
2/10 Poor
2 February 2025
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 January 2025
Tobias
Tobias, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 January 2025
The room was great, very clean and comfortable. Only problem we had was the heat was not working well. We were up on the 13th floor in a corner room with 2 large windows and it was quite cold. Our heat wouldn’t get higher than 68 and it felt much cooler.
Jessica
Jessica, 2-night trip
Verified Hotels.com guest review
2/10 Poor
25 January 2025
Karlief
Karlief, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 January 2025
It was in a great location, just didn’t have hot water
LaJuane
LaJuane, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2025
Weekend getaway
Easy check in process. Friendly staff. Great location.
Joan
Joan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2025
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2025
Lindsay
Lindsay, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Terrell
Terrell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Cheryl
Cheryl, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
6 January 2025
NEVER AGAIN!
Over the years i have stayed in this hotel numerous times - i will not make that mistake again!
Checked in after 9 PM - the only greeting was 'sign this stating you will vacate the room by 11 AM (2 nights booked).
No mention that housekeeping was 'at request' - so no cleaning / refresh. The bathroom was 'renovated' by someone who was obviously blind (several years ago). Floors were dirty with bits of TP scattered about. Sink drain was painfully slow, lights constantly flickered, ceiling in shower flaking and crumbling. Oh yeah, only lukewarm water!!! No fridge, no ice machine in the hotel.
Thank you for not inquiring about my stay upon check-out - it had the potential to 'get ugly'. Instead I got glared at...
It was cheap and i got less than i paid for!
Jim
Jim, 2-night trip
Verified Hotels.com guest review
6/10 Good
6 January 2025
6/10
Very inviting and friendly staff, but I did not receive clear instructions for payment of parking so I had to pay a higher rate for 1 of the 2 days. No snacks, water, or other drinks available to buy in hotel besides going to the bar so bring your own if you plan on snacking/drinking in your room.
Nathan
Nathan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Logan at check-in was super nice!!!
She was extremely helpful and answered all our questions.
Savithri
Savithri, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 January 2025
Great location, but noisy
Best location in the city! Safe and walkable area near restaurants, bars, and attractions. Great service too!
The building is historic and beautiful, but unfortunately there is not much soundproofing. Too noisy for us light sleepers! And the lack of adequate towels and toiletries for a 5-night stay was disappointing. We had to make several calls and still did not get sufficient supplies delivered.
Andrew
Andrew, 5-night trip
Verified Hotels.com guest review
6/10 Good
2 January 2025
Ryan
Ryan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
The location is great, room condition is very good.
Mingqiao
Mingqiao, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Joseph
Joseph, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Eduardo
Eduardo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Great affordable Mag Mile Chicago location
Great affordable after Christmas stay right off of Michigan avenue. Big, clean, comfortable room with king bed. 2 minute walk to the Hancock building, 4 minutes to Gibson’s, 4 minutes to the water tower. Only down part was they didn’t clean our room or change our bath towels and we had to ask at the desk for clean ones.
Kenneth
Kenneth, 3-night trip
Verified Hotels.com guest review
8/10 Very good
1 January 2025
Great hotel
Great hotel, comfortable rooms, nice view, great staff and the reception. The house keeping service could improved a bit.