Hotels in Punderich

"The staff and management is always helpful Had a problem with our itenarry and had to cut short our stay. Even though the booking was done via Expedia, they contacted the hotel and refund the remaining part of the stay. "

"Room was exceptionally spacious with sofa and balcony. Swimming pool was quiet, relaxing and water temperature and was just right. Daily cleaning was excellent. Cleaner very helpful. The stand out was the restaurant. Breakfast was plentiful and comprehensive. We dined each evening of our seven night stay. The range of food on the menu was impressive and the quality first class. Obviously a very accomplished chef. Restaurant staff could not have been more helpful and cheerful. They showed it was a happy place to work. I hope this review may encourage readers to enjoy a stay at this hotel as we have enjoyed. "

"Fabulous from start to finish! Welcome drink on arrival, early access to our room which was in the cottage, we ate in the restaurant, the food was very good, staff very attentive and lovely wines. Swimming pool was great and the sauna. Great location and will definitely stay again."

"Clean, nice and spacious room with high ceiling and a good mattress! Good breakfast, very friendly staff. Cozy common living room and patio, coffee and self service bar available. Nice view of the Mosel and the castle! Definitely a recommendation!"

"Great hotel, very comfortable and great location "

"This is an excellent place to stay. The owners are very accommodating and only wish the best stay possible. Breakfast was plentiful and delicious. Highly recommend."

"Einfach top! Der Transfer zum Flughafen ist ausgezeichnet. Das Zimmer ist sehr gut eingerichtet. Vielen Dank!!"

"The hotel is well located and the room was very nice with a good size. The staff was always very welcoming and helpful without hesitation. I would definitely repeat. "

"The confirmation from Expedia said "check-in starts at 3:00 pm". We arrived at 6:10 pm, and there was nobody at the reception desk. There was a sign on the wall that said "check in 15:00 to 18:00". We did not know there was a 6:00 pm deadline for check in. We could not find anybody around, and no instructions for arrival after 18:00. And no communications from the hotel. I'm sure they must have known that there were more people with reservations that had no yet arrived. We came very close to just leaving and finding another hotel in town. In the end, we wish we had. Some people outside said to call the number for the hotel. I did and got and older woman who seemed very irritated that I had called, and surprised. She finally told me that there would be someone at reception again at 8:00 pm (20:00). So we went for a drive around town and went to the grocery store, and got gasoline, and got back to the hotel at 8:00 pm. There were about 25 people in the lobby waiting to check in. Two ladies were trying to do it together. One was going through a stack of printed reservations. Of course, everyone else was checked in before we were, at 8:45 pm. Parking lot out back was full of potholes. We finally got into our room, above the reception lobby, at 9:00 pm. We had been driving all day and were so tired. They were having some kind of disco party on the ground floor, people smoking and talking right under our window for hours. Not much sleep. Small room."