Rilets Resort & Spa

Photo gallery for Rilets Resort & Spa

Primary image
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Rilets Resort & Spa

Rilets Resort & Spa

4.0 star property
4-star hotel in Rila with spa and indoor pool

6.4/10 Good

30 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Rila Monastery, Rila National Park, Bivalarnika Area, Rila, Kyustendil, 2643
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • 24-hour fitness centre
  • Children's pool
  • 24-hour room service
  • Babysitting
  • Children's club
  • Conference centre
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)

Choose dates to view prices

About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Rilets Resort & Spa

A great choice for a stay in Rila, Rilets Resort & Spa features an airport shuttle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body scrubs. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this upmarket hotel. The pool and nice bathrooms get good marks from fellow travellers.

At a glance

Hotel size

  • 76 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair accessible

Languages spoken

  • Bulgarian
  • English
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

Rilets Resort & Spa Rila
Rilets Resort & Spa Hotel
Rilets Resort & Spa Hotel Rila

Frequently asked questions

Overall score and ratings

6.4

Good

7.8/10

Cleanliness

6.3/10

Staff & service

5.8/10

Amenities

7.3/10

Property conditions & facilities

4/10 Fair

This property is in need of lots of maintenance. Eg stair nosing were loose in many parts of the building, stains on the carpets in the eating areas. The bed in the double room had a bottom sheet that was unable to be tucked in so landed up sleeping on the mattress cover. How many other people have slept on this mattress cover??? Location excellent.
Loose stair nosings on treads
As anove
Mary, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Old hotel. Not clean. Kind staff. Children were not comfortable on the sofa bed.
1-night family trip
Verified Expedia guest review

8/10 Very good

Need more visible signs at the main road to show where to turn if GPS stop working The road to the hotel is horrible and dark.
1-night family trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dobrin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel, terrible breakfast service.
elizabeth J, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Terrible construction. Terrible staff. Terrible experience.
JD, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Not a 4 star hotel.
Unpolite staff. Unregulated parking at the hotel. Cold and poor quality dinner. The reality is far away than the advertised materials.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Our holiday was wonderful except the food (specifically the dinners). The first day we had to choose between 3 types of meat and we chose chicken which had taste of fish , the dessert we had was a biscuit cake-old and dry. The second day for main course we didn’t have the option to choose- there was only pork (not every person loves pork), but this time the dinner was delicious. The hotel is amazing but it needs its improvements. Everything in the rooms is new and clean ,but there was a piece in the bathroom that was already broken. On the other hand , the spa was very good and clean. The staff was very friendly ...The hotel also has a perfect location- it’s near Rila Monastery. Overall, I recommend staying there if you want to be among the nature. It’s perfect for couples and friends.
Monika, 2-night romance trip
Verified Hotels.com guest review