2/10 Poor
18 September 2024
Extremely rude and unprofessional receptionist. The photos of the hotel do not describe the property correctly. While you can see the hotel building on the photos, our room was in some low rise (1 floor) building which you enter from the outside. The bathroom was renovated except for the floor tiles which have seen better days (the same tiles were in the room as well). The room had such a strong chemical smell that was there to probably mask some other smell, which unfortunately was still coming through. When I approached the receptionist and asked for a different room as I had difficulty breathing, she completely dismissed my complaints. Stay away from this place.
Biljana
Biljana, 1-night family trip
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