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Del Castillo Plaza Hotel Pucallpa

3.5 star property
Art Deco Callería hotel with restaurant, connected to a shopping centre

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Photo gallery for Del Castillo Plaza Hotel Pucallpa

Los Portales offers a serene outdoor space with a bench and lush greenery.
Enjoy a comfortable stay in this well-appointed room featuring a neatly made bed, breakfast tray, and convenient amenities.
Relax in a comfortable waiting area with a central seating space and polished floors.
Relax in this spacious room with a high ceiling, central chandelier, and comfortable seating areas.
Guests can access the building via a convenient elevator.
Located in the heart of Pucallpa, Del Castillo Plaza Hotel offers a warm welcome with continental breakfast and a free roundtrip airport shuttle. Unwind on the sun-kissed terrace or indulge in rejuvenating spa treatments like massages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Airport transfer
  • Free parking
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free airport shuttle
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Area shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, 1 Queen Bed, Concierge Service, Park View

Junior Suite, 1 Queen Bed, Park View

Junior Suite, 1 Queen Bed, Concierge Service, Park View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Premium bedding
Pillow-top bed
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room, Mixed Dorm, Concierge Service

Comfort Triple Room, Mixed Dorm

Comfort Triple Room, Mixed Dorm, Concierge Service

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
Ceiling fan
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Panoramic Room, 1 Queen Bed, Balcony, Park View

Panoramic Room, 1 Queen Bed, Balcony, Park View

Panoramic Room, 1 Queen Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
Ceiling fan
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Double Bed, Concierge Service, City View

Executive Single Room, 1 Double Bed, City View

Executive Single Room, 1 Double Bed, Concierge Service, City View

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
Ceiling fan
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Business Double Room, 2 Double Beds, Concierge Service, City View

Business Double Room, 2 Double Beds, City View

Business Double Room, 2 Double Beds, Concierge Service, City View

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
Ceiling fan
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room Superior

1 bedroom, premium bedding, pillow-top beds, minibar

Triple Room Superior

  • Sleeps 3
  • 4 Queen Beds

View all photos for Double Room Executive with Panoramic View

1 bedroom, premium bedding, pillow-top beds, minibar

Double Room Executive with Panoramic View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Executive with Street View

1 bedroom, premium bedding, pillow-top beds, minibar

Double Room Executive with Street View

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Junior with Panoramic View

1 bedroom, premium bedding, pillow-top beds, minibar

Suite Junior with Panoramic View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room Executive with Street View

1 bedroom, premium bedding, pillow-top beds, minibar

Single Room Executive with Street View

  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001

What's nearby

  • Plaza del Reloj - 9 min walk - 0.8 km
  • Parque Natural de Pucallpa - 5 min drive - 3.4 km
  • Agustín Rivas - 7 min drive - 6.0 km
  • Plaza de Armas - 9 min drive - 6.1 km
  • National Intercultural University of the Amazon - 13 min drive - 7.6 km

Getting around

  • Pucallpa (PCL-Capitan Rolden) - 15 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Las Garzas - ‬6 min walk
  • ‪Páprika - ‬6 min walk
  • ‪Trapiche - ‬6 min walk
  • ‪El Dragón de Oro - ‬7 min walk
  • ‪Fuente de soda Ojojoi - ‬2 min walk

About this property

Del Castillo Plaza Hotel Pucallpa

Del Castillo Plaza Hotel Pucallpa is just 3.4 mi (5.5 km) from the airport and offers a free shuttle (available 24 hours). Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This Art Deco hotel also features a bar/lounge, a snack bar/deli and a terrace.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 20 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 1:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Free airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Fishing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (484 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Spa services
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Accessible bath
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • First-run films
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Service fee: 10 per cent

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20393735059
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Del Castillo Plaza Pucallpa
Del Castillo Plaza Hotel Pucallpa Hotel
Del Castillo Plaza Hotel Pucallpa Callería
Del Castillo Plaza Hotel Pucallpa Hotel Callería
HELP_OUTLINE

Frequently asked questions

Does Del Castillo Plaza Hotel Pucallpa offer free cancellation for a full refund?

Yes, Del Castillo Plaza Hotel Pucallpa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Del Castillo Plaza Hotel Pucallpa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Del Castillo Plaza Hotel Pucallpa?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Del Castillo Plaza Hotel Pucallpa?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Del Castillo Plaza Hotel Pucallpa?

You can check in starting at 1:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Del Castillo Plaza Hotel Pucallpa and nearby?

Have fun during the warmer months with activities nearby such as fishing. Enjoy amenities such as spa services and a garden.

Are there restaurants at or near Del Castillo Plaza Hotel Pucallpa?

Yes, there's an on-site restaurant.

What's the area around Del Castillo Plaza Hotel Pucallpa like?

Del Castillo Plaza Hotel Pucallpa is located on the boardwalk, a short 5-minute walk from Museo Agustin Rivas and 8 minutes' walk from Plaza del Reloj.

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Del Castillo Plaza Hotel Pucallpa Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Good location and staff are very nice!
2-night trip

10/10

A great place to stay in Pucallpa. Staff is friendly, place was clean.
1-night trip

10/10

1-night trip

8/10

2-night trip

6/10

For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
1-night trip

8/10

Decent room, but horrible beds! Staff was pleasant. I wouldn't stay for more than a couple nights - beds killed our backs.
2-night trip

10/10

1-night trip

8/10

1-night trip

10/10

2-night trip

10/10

Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
2-night trip

2/10

1-night trip

10/10

Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
1-night trip

8/10

3-night trip

10/10

1-night trip

8/10

La limpieza
1-night trip

10/10

The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
2-night trip

8/10

Bien
5-night trip