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Purohotel Palma

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Deluxe Suite, Terrace (Oasis Terraza) | Terrace/patio
Beach nearby, white sand, beach bar
Beach nearby, white sand, beach bar
Beach nearby, white sand, beach bar
Rooftop pool

Overview of Purohotel Palma

Purohotel Palma

4.0 star property
4-star hotel with full-service spa, connected to a shopping centre, near Paseo Maritime

8.6/10 Fabulous

695 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Carrer de Montenegro, 12, Palma de Mallorca, Mallorca, 7012

Room options

About this area

What's nearby

  • In Palma de Mallorca Old Town
  • Cathedral of Santa Maria of Palma - 5 min walk
  • Port of Palma de Mallorca - 41 min walk
  • Plaza Espana - 15 min drive
  • Cala Mayor Beach - 20 min drive
  • El Arenal Beach - 24 min drive
  • Palma Nova Beach - 28 min drive

Getting around

  • Palma de Mallorca (PMI) - 21 min drive
  • Palma de Mallorca Verge de Lluc Station - 9 min drive
  • Marratxi Pont d Inca Station - 10 min drive
  • Marratxi Poligon Station - 12 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Bar Coto - 2 min walk
  • 13% - 2 min walk
  • Neo - 2 min walk
  • El Neo Tapas & Cocktails - 2 min walk
  • Chez Camille - 2 min walk

About this property

Purohotel Palma

Putting you within a 10-minute drive of Port of Palma de Mallorca, Purohotel Palma features an airport shuttle (available 24 hours) and a rooftop terrace. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with body wraps or aromatherapy. Other highlights at this upmarket hotel include a beach bar, a bar/lounge and a snack bar/deli. Fellow travellers say good things about the helpful staff and location.

Languages

Dutch, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • Rooftop terrace
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 52-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Puro Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Puro Hotel Palma de Mallorca
Puro Hotel
Puro Palma de Mallorca
Puro Hotel Palma De Mallorca, Majorca
Puro
Puro Hotel Palma De Mallorca Majorca
Purohotel Palma Hotel Palma de Mallorca
Purohotel Palma Hotel
Purohotel Palma Palma de Mallorca
Purohotel Palma Hotel
Purohotel Palma Palma de Mallorca
Purohotel Palma Hotel Palma de Mallorca

Frequently asked questions

Does Purohotel Palma offer free cancellation for a full refund?
Yes, Purohotel Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Purohotel Palma?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Purohotel Palma on 3 January 2023 start from €162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Purohotel Palma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Purohotel Palma?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 25 per pet, per day.
Is parking offered on site at Purohotel Palma?
Sorry, there's no on-site parking at Purohotel Palma.
Is an airport shuttle service offered by Purohotel Palma?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Purohotel Palma?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless social distancing is available.
Is there an on-site casino at Purohotel Palma?
No, this hotel doesn't have a casino, but Mallorca Casino (17-min drive) is nearby.
What is there to do at Purohotel Palma and nearby?
Purohotel Palma has a spa.
Are there restaurants at or near Purohotel Palma?
Yes, there's an on-site restaurant. Nearby restaurants include Restaurant Carmen (3-min walk), Ca'n Toni (4-min walk) and L'OSPITE (4-min walk).
What's the area around Purohotel Palma like?
Purohotel Palma is in Palma de Mallorca Old Town, a short 2-minute walk from Paseo Maritime and 5 minutes' walk from Cathedral of Santa Maria of Palma. Travellers say that this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Leslie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paula Gabriela, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Service was fantastic! As was the breakfast……. But the hotel is a little tired and noisy and the roof terrace disappointing ….. good location and the beach clubs were fun but expensive…..
Jay, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Excellent customer service and good facilities with nicely appointed rooms
Jeremy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous hotel with excellent roof terrace, rooms and breakfast. Staff could not have been more helpful. Brilliant location. Would happily go back!
Kirsty, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Richard, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Great area. Staff was helpful and responsive. Room was a bit noisy with music from bar/restaurant
Allan, 1-night trip
Verified Expedia guest review

8/10 Very good

Caroline, 4-night trip
Verified Expedia guest review

10/10 Exceptional

My partner and I and our parents stayed at Puro Hotel over the weekend and it was a fantastic couple of days. Upon arrival we were made very welcome by the reception team and nothing was too much of a problem. Our rooms were very clean, modern and comfortable. Being Brits, we would have loved a kettle and tea & coffee facilities, but this was available with room service at a reasonable cost. My girlfriend absolutely loved the natural toiletries available in the room (it’s the only hotel she has found that the products are all completely natural). The wait staff at breakfast were very attentive and the food was tasty and plentiful. The chefs had different breakfasts available each morning which made for a change. We also got to enjoy the spa facilities which made our stay even more relaxing!! All in all, we would highly recommend this hotel in the middle of the city down a lovely clean historical street. Thanks Puro Hotel!!!
Phil, 2-night family trip
Verified Expedia guest review

8/10 Very good

Linda, 4-night trip
Verified Hotels.com guest review