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Step Town Hotel

3.0 star property
Kigali hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Step Town Hotel

Exterior
Meeting facility
Triple Room, Bathtub
Terrace/patio
Exterior detail

Reviews

7.8 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Airport transfer
  • Bar
  • Pet-friendly
  • Free breakfast
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Garden
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Bathtub

Minibar, in-room safe, free cots/infant beds, rollaway beds

Double Room, Bathtub

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
In-room safe
Wardrobe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, free cots/infant beds, rollaway beds

Standard Twin Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
In-room safe
Wardrobe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
In-room safe
Wardrobe
Daily housekeeping
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, free cots/infant beds, rollaway beds

Deluxe Twin Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, free cots/infant beds, rollaway beds

Single Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
In-room safe
Wardrobe
Daily housekeeping
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Bathtub

Triple Room, Bathtub

Triple Room, Bathtub

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
In-room safe
Wardrobe
Daily housekeeping
  • 42 sq m
  • Sleeps 3
  • 3 Single Beds

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10.0 out of 10, Exceptional, (1)
The price is €61
includes taxes & fees
25 Dec - 26 Dec
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About the area

Map
Kiyovu-Muhima, KN 1Av, Kigali

What's nearby

  • Union Trade Center - 12 min walk - 1.0 km
  • Kigali Genocide Memorial Centre - 5 min drive - 2.8 km
  • Kigali Heights - 8 min drive - 4.8 km
  • Nyamirambo Stadium - 8 min drive - 6.8 km
  • Kigali Convention Centre - 9 min drive - 5.0 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Museum Cafe, Kigali Memorial - ‬4 min drive
  • ‪Executive Lounge - ‬4 min drive
  • ‪UMUT Cafe&Restaurant - ‬16 min walk
  • ‪DownTown - ‬17 min walk
  • ‪Makfast - ‬15 min walk

About this property

Step Town Hotel

Step Town Hotel puts you within a 10-minute drive of Kigali Convention Centre. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace and a garden.

Languages

English, French, Swahili

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in start time: 10 AM; check-in end time: 2 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 3 per cent for credit card payments
  • The front desk is open daily from 7 AM - 2 AM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service
  • Snack bar/deli

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Minibar

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for USD 20.00 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.

Also known as

Step Town Hotel Hotel
Step Town Hotel Kigali
Step Town Hotel Hotel Kigali

Frequently asked questions

Does Step Town Hotel offer free cancellation for a full refund?
Yes, Step Town Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Step Town Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Step Town Hotel?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Step Town Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Step Town Hotel?
Check-in start time: 10 AM; check-in end time: 2 AM. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at Step Town Hotel and nearby?
Have fun with nearby activities such as hiking and horse riding. Step Town Hotel also has a garden.
Are there restaurants at or near Step Town Hotel?
Yes, there's an on-site restaurant.
What's the area around Step Town Hotel like?
Step Town Hotel is located a short 12-minute walk from Union Trade Center.

Step Town Hotel Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Good

Excellent staff attitude. Staff and manager did tgeir utmost to help us during our stay in Kigali
2-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were incredibly helpful and kind. We lost our bags at the airport and the manager went over and above what he meeded to do to get them back. All of the bar and restaurant staff and drivers were really chatty and fun too
3-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful place to stay in Kigali—great breakfast and restaurant, comfortable rooms, very friendly staff
11-night business trip
Verified Expedia guest review

8/10 Very good

Chris....Australia
Efficent friendly service. Great breakfast served on patio overlooking hills and views over lower city. Easy uphill 20 min walk to city centre... Basic clean rooms with bathroom...try for upper room with vuews.
Christine, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overbooked so sent to a new hotel
Unfortunately we turned up to the hotel to find it had been overbooked and we were provided an alternative hotel. The manager did all he could to correct the error which we were really grateful for.
Frank, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

goed was de aandacht en de zorg van het personeel.
3-night romance trip
Verified Expedia guest review