Guests
All properties in Nyayumba, Western Province, Rwanda

Palm Garden Lodge

Nyayumba beach hotel with spa and outdoor pool

  • Free local cuisine breakfast, free WiFi in lobby, and free parking
From
€68

Image gallery

  • Standard Double Room, 1 Double Bed - Terrace/Patio
  • Standard Double Room, 1 Double Bed - Terrace/Patio
  • Standard Double Room, 1 Double Bed - Balcony
  • Family Apartment - Living Area
  • Standard Double Room, 1 Double Bed - Terrace/Patio
Standard Double Room, 1 Double Bed - Terrace/Patio. Image 1 of 37.
1 / 37Standard Double Room, 1 Double Bed - Terrace/Patio
Lake shore, Nyayumba, Rubavu, Rwanda
6.0.Good.
  • We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and…

    Jun 29, 2019

See all 2 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 8 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 outdoor pool
  • Airport shuttle

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Gisenyi Beach - 7 mi / 11.3 km
  • Rwanda Tourism University College - 8 mi / 12.9 km
  • Université Libre de Kigali - 8.6 mi / 13.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Standard Twin Room
  • Family Apartment
  • Economy Shared Dormitory, Mixed Dorm, Shared Bathroom

What’s around

Landmarks

  • Gisenyi Beach - 7 mi / 11.3 km
  • Rwanda Tourism University College - 8 mi / 12.9 km
  • Université Libre de Kigali - 8.6 mi / 13.8 km

Getting around

  • Airport shuttle (surcharge)
map
See on map
Lake shore, Nyayumba, Rubavu, Rwanda

At a glance

Hotel size

  • This hotel has 8 rooms

Arriving/leaving

  • Check-in time 10:00 AM-10:30 AM
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Full-service spa

Services

  • 24-hour front desk
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Swahili

In the room

Home comforts

  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Spa.

The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Also known as

  • Palm Garden Lodge Gisenyi
  • Palm Garden Lodge Hotel Nyayumba
  • Palm Garden Gisenyi
  • Palm Garden Lodge Hotel
  • Palm Garden Lodge Nyayumba

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Palm Garden Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 10:00 AM - 10:30 AM. Check-out time is 10:30 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include No name (3.5 mi), Lakeside Restaurant & Beach Bar (6.6 mi), and One Degree South (6.7 mi).
  • Yes, an airport shuttle is available.
  • Palm Garden Lodge has a spa and an outdoor pool, as well as a garden.
6.0.Good.
  • 10.0.Exceptional

    Un personnel très serviable et un service irréprochable

    RICHARD, 2 night trip, Sep 13, 2019

    Verified Hotels.com guest review

See all 2 reviews