Mercure Almaty City Center
- Free WiFi and free parking
I keep coming back, and the place keeps delivering each time - that is worth mentioning -…
Amazing service from front-desk - Mr. DAMIR has been utmost professional and has helped…
FAQs for Mercure Almaty City Center
Does Mercure Almaty City Center offer free cancellation for a full refund? Yes, Mercure Almaty City Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Mercure Almaty City Center? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Mercure Almaty City Center? Yes, there's free self parking. Parking spots may be limited. Are pets allowed at Mercure Almaty City Center? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Mercure Almaty City Center? You can check in from 2:00 PM - midnight. Check-out time is noon. Are there restaurants at or near Mercure Almaty City Center? Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include City (4-min walk), Rodem (4-min walk), and China Town (4-min walk). Is airport shuttle service offered by Mercure Almaty City Center? Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one-way. Is there an onsite casino at Mercure Almaty City Center? No, this hotel doesn't have a casino, but Casino Zodiak (24-min drive) is nearby.
Recent reviews
Exceptional 9.4 From 53 reviews
GOOD
I like Mercure because their rooms and facilities are always modern and clean. This hotel in Almaty was no exception. Very satisfied with breakfast and their service was good in general. There are some dining options available within walking distance.
Fabulous experience. The check in staff was very courteous and friendly. Resolved all possible problems.
Great property Great propertyGreat propertyGreat property Great propertyGreat property
My usual stay when at Almaty but the hotel this time made a mistake on the invoicing when I had already checked out and when I asked to separate various charges, was told I have already checked out so they cannot reverse/provide as requested. It wasn't even my fault the error was done at the check out area yet they will not oblige my request, truly disappointing as after 3 emails no one has bothered to respond.
Had 6 nights at the hotel. Modern, clean and great service. Excellent
Really well located. Brand new and great service. Good breakfast. Nice spa. Good rooms
Great hotel, beautiful room and excellent restaurant.
The best Hotel in Almaty..Best service, best personal , they are too kindly..
Hotel is brand new, Net was good, walking distance (15 mins) to huge mall, service was top notch...a minor downside was lack of Eng channels but its ok