Nestled in a lush setting, Grand Palace Hotel Butuan offers a tranquil retreat with dry cleaning/laundry services and WiFi. Guests rave about the delightful restaurant serving local cuisine, the beautiful garden views from the terrace, and rejuvenating spa treatments like manicures/pedicures or massages.
Grand Palace Hotel Butuan is a great choice for a stay in Butuan. Guests can indulge in massages or manicures and pedicures, then grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.
Languages
English, Filipino
At a glance
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Hotel size
72 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Working away
24-hour business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Low-height worktop and sink
Grab bar near toilet
Well-lit path to entrance
Step-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
48-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
On-site venue – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This poolside bar specialises in local and international cuisine and serves lunch, dinner and light fare. Open daily.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately PHP 300 for adults and PHP 300 for children
Early check-in can be arranged for an extra charge of PHP 1000 (subject to availability)
Late checkout can be arranged for an extra charge of PHP 500 (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 900.0 per day
Policies
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Also known as
Grand Palace Butuan Butuan
Grand Palace Hotel Butuan Hotel
Grand Palace Hotel Butuan Butuan
Grand Palace Hotel Butuan Hotel Butuan
Frequently asked questions
Does Grand Palace Hotel Butuan offer free cancellation for a full refund?
Yes, Grand Palace Hotel Butuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Palace Hotel Butuan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Palace Hotel Butuan?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Palace Hotel Butuan?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge of PHP 1000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 500 (subject to availability).
What is there to do at Grand Palace Hotel Butuan and nearby?
Grand Palace Hotel Butuan has a garden.
Are there restaurants at or near Grand Palace Hotel Butuan?
Yes, there's an on-site restaurant that offers local and international cuisine and poolside dining.
What's the area around Grand Palace Hotel Butuan like?
Grand Palace Hotel Butuan is a short 9-minute walk from Gaisano Mall and 9 minutes' walk from SM City Butuan.
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Grand Palace Hotel Butuan Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
2 Mar 2025
I liked everything about the hotel but the food. Breakfast buffet was just okay.
Roseleen
Roseleen, 1-night trip
6/10 Good
21 Feb 2025
Gpod place and good price stayed in presidential suite was good and spacious. But dated and some bad furniture and such like that.
Dirk
Dirk, 3-night trip
10/10 Exceptional
22 Sept 2024
The dining, pool and room were all exceptional.
Roger
Roger, 2-night trip
10/10 Exceptional
23 Feb 2025
I rented the one bedroom suite. It was a very large nice room. Worth the price.
Daniel
Daniel, 2-night trip
8/10 Very good
15 Feb 2025
We liked our room & most everything else, however we don't care to see dogs mating while we have breakfast.
Anthony
Anthony, 1-night trip
6/10 Good
24 Feb 2025
Roaches in the room and a moldy smell. Good room for the prices but you may need to switch rooms after a quick inspection
Zacc
Zacc, 12-night trip
10/10 Exceptional
19 May 2024
It is so convenient to access downtown hotel was clean up to the standard and most of all you can’t beat the price big bang for your buck!
Heljun
Heljun, 4-night trip
8/10 Very good
3 Jan 2025
Best spicy fried chicken
The Schezwan fried chicken at the buffet is really tasty. Extra juicy and spicy. Made the hotel stay even better!
Verified traveller
2-night trip
10/10 Exceptional
8 Dec 2024
Family celebration
We stay at Grand Palace Hotel as requested of my daughter to celebrate her birthday there and they enjoyed at the swimming pool. About the room everything fine and the breakfast was perfect. I'll recommend it to my friend's.
Leonardo Jr.
Leonardo Jr., 1-night trip
10/10 Exceptional
18 Jun 2024
Great place. Great pools.
Top of the line.....
Stephen
Stephen, 1-night trip
8/10 Very good
21 Feb 2025
.
Harold
Harold, 1-night trip
8/10 Very good
9 Oct 2024
Safe
Marivir
Marivir, 1-night trip
8/10 Very good
22 Aug 2024
Accommodation
Leo
Leo, 1-night trip
8/10 Very good
29 Jan 2024
It was nice
Anthony
Anthony, 1-night trip
10/10 Exceptional
1 May 2023
Great Value!
Big Rooms, Nice Pool, Cold AC and HOT WATER!! could use more foreign friendly breakfast options though.
matthew
matthew, 1-night trip
10/10 Exceptional
1 May 2023
We Enjoyed ours stayed
This my second stay at the Hotel so far everything is great. Foods it's good, swimming pool fine, reception was accommodating upon check in and C/out. I'll recommended to my friends.
Leonardo Jr.
Leonardo Jr., 1-night trip
8/10 Very good
9 Oct 2024
There is only one outlet area
Marivir
Marivir, 1-night trip
6/10 Good
15 Dec 2024
I dont care to have a dog in the foyer/dining area.
Our refridge was not working.
Anthony
Anthony, 1-night trip
10/10 Exceptional
12 Oct 2023
Safe
ariel
ariel, 1-night trip
6/10 Good
9 Mar 2024
Most everything was good
However they have 2 small dogs running loose in the lobby & restaurant. The dogs get on they furniture & relieve themselves in the lobby restaurant.
Anthony
Anthony, 1-night trip
6/10 Good
14 Apr 2024
The pool was nice. The kids really enjoyed it. The beds are too small. The information from Expedia is incorrect. Children are 10 & under not under 18 so we had to book extra rooms since they conside 11 year olds adults.
Michael
Michael, 1-night trip
10/10 Exceptional
2 Jan 2023
Nice place. Lots of rules, procedures, and rigidity especially since we were about the only ones there; and they had to know exactly who we were.
But I would go back. Breakfast was good.
Myron
Myron, 1-night trip
4/10 Fair
2 Jun 2024
Wifi is not working. Pool is dirty.
Joseph &
Joseph &, 2-night trip
8/10 Very good
13 Mar 2023
I like the friendly staff. What I don’t like is the housekeeping. Never change some of the dirty towels
Alberto
Alberto, 9-night trip
6/10 Good
16 Dec 2023
Not 5 star
Hotel is nice elevator went out had to use stairs had to pay to use pool towels were lacking no hand towels wash rags had to use towels for pool