When visiting Jaisalmer, SUJÁN The Serai, Jaisalmer - Relais & Chateaux is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge and a seasonal outdoor pool.
Languages
English, Hindi
At a glance
Hotel size
21 cabins
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered on-site self-parking
Free secured, covered on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7 AM–11 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Safari
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Library
Seasonal outdoor pool
Spa services
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Wheelchairs available on site
No lift (single-level property)
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Portable fan
Dressing gowns and slippers
Sleep well
Turndown service
Bed sheets provided
What to enjoy
Patio
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Awards and affiliations
The property is a member of Relais & Chateaux.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: INR 2950 per person, per night. This fee does not apply to children under 8 years of age.
Christmas Eve (24 December) gala dinner per adult: INR 16520
New Year's Eve (31 December) gala dinner per adult: INR 16520
Optional extras
Airport shuttle service is offered for an extra charge of INR 18000 per vehicle (one-way. Maximum occupancy 3)
Renovations and closures
The property is closed between 01 June and 31 August.
Children & extra beds
Rollaway beds are available for INR 10000 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
The seasonal pool is open from September to March
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
SUJÁN The Serai, Jaisalmer - Relais & Chateaux Jaisalmer
SUJÁN The Serai, Jaisalmer - Relais & Chateaux Safari/Tentalow
Frequently asked questions
Is SUJÁN The Serai, Jaisalmer - Relais & Chateaux currently open?
The property is closed between 01 June and 31 August.
Does SUJÁN The Serai, Jaisalmer - Relais & Chateaux offer free cancellation for a full refund?
Yes, SUJÁN The Serai, Jaisalmer - Relais & Chateaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
Sorry, pets aren't allowed.
Is parking offered on site at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
Yes, an airport shuttle is available. The charge is INR 18000 per vehicle one-way.
What are the check-in and check-out times at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at SUJÁN The Serai, Jaisalmer - Relais & Chateaux and nearby?
On-site recreation at SUJÁN The Serai, Jaisalmer - Relais & Chateaux includes a safari. Enjoy amenities such as a seasonal outdoor pool, spa services and a picnic area.
Are there restaurants at or near SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
Yes, there's an on-site restaurant.
Does SUJÁN The Serai, Jaisalmer - Relais & Chateaux have any outdoor private spaces?
Yes, every room features a patio.
SUJÁN The Serai, Jaisalmer - Relais & Chateaux Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
10/10
Amenities
9.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
14 December 2024
ambareesh
ambareesh, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 December 2018
A very unique experience. Beautiful accommodations. Superlative staff. Extremely helpful and kind. Would absolutely love to return.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 November 2018
We had a great time. The staff was outstanding. Re recommend highly