This hotel is best for local residential get away resort. Not recommend for foreign tourists. Due to the management team declined the service and help needed by customer that included me. The service they could not and did not provided: - Internet access ( not working most of the time). - No telephone at the room to call for help to the front desk. Each room are far away from the main reception desk main building. - No cleaning soap in your bathtub despite you have request them to refill, which they didn't. No plug in the bathtub if you are taking one. After you request for soap, the elder staff said bring you own soap this hotel is for French residents only. - Working Air conditioning for other complaints in unusual heatwave in Arles this year. However, it didn't happened to me, they did gave me a considerable a good room with working air conditioning. The property is nice and with some scenic view for couple or family, just ensure to bring everything that you needed. You expect very little service from this hotel. The management needs to seriously take this comments and make changes.
From World Traveler. Stayed for 4 days 3 nights July Arles 2019