In the heart of Marrakech, Riad Karmela Princesse offers a serene escape with its spa, garden, and library. Unwind by the indoor pool or indulge in a daily manager's reception and free continental breakfast. Helpful staff has left a lasting impression on previous guests.
4 Derb El Ferrane, Rue Azbezt, Ben Salah, Medina, Marrakech, 40000
What's nearby
Marrakech Museum - 6 min walk
Le Jardin Secret - 9 min walk
Jemaa el-Fnaa - 11 min walk
Bahia Palace - 13 min walk
Majorelle Garden - 6 min drive
Getting around
Marrakech (RAK-Menara) - 21 min drive
Marrakech Central Station - 17 min drive
Airport shuttle (surcharge)
Restaurants
Zeitoun Café - 8 min walk
Café de France - 8 min walk
Chez Lamine - 8 min walk
Nomad - 7 min walk
Café Chez Chegrouni - 8 min walk
About this property
Riad Karmela Princesse
Riad Karmela Princesse offers a great location, putting you within a short 10-minute walk of Marrakech Museum and Le Jardin Secret. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious riad include an indoor pool, a bar/lounge and a steam room. Fellow travellers love the helpful staff.
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free continental breakfast
Restaurant
Bar/lounge
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Garden
Terrace
Library
An indoor pool
Full-service spa
Steam room
Banquet hall
Room amenities
Be entertained
DVD player
Flat-screen television
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Dining
On-site venue – This restaurant specialises in local cuisine and serves breakfast and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
Christmas Eve (24 December) gala dinner per adult: EUR 50
New Year's Eve (31 December) gala dinner per adult: EUR 80
Optional extras
Airport shuttle service is offered for an extra charge of EUR 15 per room (one way)
Children & extra beds
Rollaway beds are available for EUR 25.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Riad Karmela Princesse Riad
Riad Karmela Princesse Marrakech
Riad Karmela Princesse Riad Marrakech
Frequently asked questions
Does Riad Karmela Princesse offer free cancellation for a full refund?
Yes, Riad Karmela Princesse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Karmela Princesse?
Yes, there's an indoor pool.
Are pets allowed at Riad Karmela Princesse?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riad Karmela Princesse?
Sorry, there's no on-site parking at Riad Karmela Princesse.
Is an airport shuttle service offered by Riad Karmela Princesse?
Yes, an airport shuttle is available. The charge is EUR 15 per room one way.
What are the check-in and check-out times at Riad Karmela Princesse?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Riad Karmela Princesse?
No, this riad doesn't have a casino, but Casino de Marrakech (6-min drive) and Le Grand Casino de la Mamounia (8-min drive) are both nearby.
What is there to do at Riad Karmela Princesse and nearby?
Riad Karmela Princesse has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Riad Karmela Princesse?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Riad Karmela Princesse like?
Riad Karmela Princesse is in Medina, a short 11-minute walk from Jemaa el-Fnaa and 6 minutes' walk from Marrakech Museum.
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Riad Karmela Princesse Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 November 2024
Riad was amazing beautiful décor felt like a true palace and the staff was beyond amazing friendly respectful and extremely attentive and professional. We loved everything and every second there. Will & Daisy.
Will
Will, 7-night trip
8/10 Very good
26 May 2023
We enjoyed this property as the location was pretty central to everything and the breakfast options were great!
Michelle
Michelle, 5-night trip
10/10 Exceptional
16 November 2023
I was pleasantly surprised to be at the property, the pictures are a true experience, the staff was amazing the location was central to everything. This is a must stay property!!!
KD
KD, 6-night trip
8/10 Very good
4 August 2022
The staff were very friendly, helpful and place was very nice.
Fouad
Fouad, 1-night trip
8/10 Very good
30 March 2023
Attentive and helpful staff. Great location in old city.
John
John, 7-night trip
10/10 Exceptional
27 November 2023
Look no further. Central to everything you want to see and do. The staff is amazing and super friendly. Also safe and enjoyable for LGBTQ .
Justin Tyler
Justin Tyler, 5-night trip
6/10 Good
18 May 2024
Property was beautiful although check out was a bit chaotic and wasn’t explained clearly.
Charles
Charles, 3-night trip
8/10 Very good
25 March 2023
Very nice Riad
Lovely staff at this comfortable Riad . Good service , clean accommodation.
Robert
Robert, 4-night trip
10/10 Exceptional
5 March 2023
Absolutely fabulous stay! Incredible location (yes, like every Riad, hard to find, so use their air transport). So accommodating and helpful. Steps from the souk and all your dinner options, yet quiet and delightful.
Kathy
Kathy, 6-night trip
10/10 Exceptional
10 February 2023
Everyone was very welcoming and Armine in particular looked after us very well. It’s a welcome haven of peace and calm from the bustle of Marrakech. Food lovely and rooms very individual. Swimming pool not used as not sure how clean it was. Will definitely book to go again.
christine anne
christine anne, 7-night trip
6/10 Good
3 October 2023
Bed was rock hard and very uncomfortable. Otherwise the place was satisfactory.
DANIEL
DANIEL, 2-night trip
10/10 Exceptional
5 April 2023
Tranquil, restful and restorative.
Wonderful staff who can’t do enough to give you the best experience whilst leaving you to it.
This was our seventh visit to Marrakech, and by far the best Riad. Thanks Guys.
Christopher
Christopher, 7-night trip
8/10 Very good
8 January 2023
Highly recommended. Location in centre of old city: you can walk everything from there. Beautiful interior design. Good restaurant. Very helpful staff. Few minor points are quality of wifi, and the rooms have little to no noise insulation.
Filip
10/10 Exceptional
17 February 2023
We had an amazing stay at Riad Karmela Princesse.
It is a stunning property, beautifully designed in true Moroccan style.
We stayed there with our 2 kids (11 and 8) and had a family room which were 2 rooms next to each other. The rooms were spacious, both with lovely bathrooms.
The staff were so warm and welcoming and nothing was too much trouble.
It is located in the heart of Marrakech and close to cafes, souks, restaurants etc - all a short walk away.
We'd highly recommend it.
Abigail
Abigail, 5-night trip
10/10 Exceptional
8 November 2022
Jose
Jose, 1-night trip
10/10 Exceptional
23 October 2023
Stayed for 4 nights and had a wonderful stay. The place is an oasis of tranquility in the busy medina. The room was beautiful and the bed was super comfy. Breakfast was lovely. We had a massage there and that was better than the massage we had at another place where we went for a hamman. But on top of that it’s the staff that get this place 5 stars. Welcoming, attentive, friendly and extremely helpful. They gave us recommendations, made phone calls for trips, organised taxis and tuktuks and changed money. Without them we’d have spent a lot more time searching the medina - which is also part of the point of going to Marrakech -but not if you want to be somewhere at a set time!
Joanne
Joanne, 3-night trip
4/10 Fair
30 September 2023
The front desk was very helpful, Mohamed was very patient with us. He took the time explaining the maps going to Jemma el Fnna, but we still got lost twice. He also checked on us when we were walking to the square. At 1am we were going back to the Riad, we couldn’t find our place, I used goggle maps, there was no connection. It was very dark and scary, we called the hotel but could not connect.
I would not want to stay there next time because of the difficulties finding the Riad. There’s should be more lights and signs visible for the location.
Flordeliza
Flordeliza, 2-night trip
8/10 Very good
22 February 2023
Quiet refuge in the chaos
The room was not in great condition. Curtains didn't close properly. Room fridge didn't cool. The bathroom tiles cracked and tired looking.
The general lobby is nice and comfortable. Breakfast is good and the staff are friendly and helpful. One day there was no hot water and that was annoying but eventually fixed.
Airport pick up and other transport arrangements were good.
The Agafay desert outing we booked thru the hotel was horrible and wouldn't recommend.
Verified traveller
7-night trip
10/10 Exceptional
8 April 2023
We spent 4 nights at Riad Karmela Princesse in early April. The staff at both Karmela Princesse and Riad Karmela opposite could not have been more helpful, friendly or kind. The Riad was an oasis of calm in the middle of the Medina. We had booked a suite for us and our two teenage children and had great rooms next to each other. The kids had a wonderful time with a great mix of activities as well as time on the terrace in the sun and in the pool. The Riad also had wifi everywhere which was super useful. Everyone was keen to ensure we had a wonderful trip and offered many suggestions for day trips and outings. We booked a day trip Ourika Valley, an evening trip with camel rides in the Desert D'Agafay as well as Jardin Majorelle during the day and the trips and transport were ideal. All of the drivers were friendly and informative and the map that the Riad provided on day one was brilliant and easy to follow through the Medina. As it was Ramadan while we were there we ate most of our evening meals in the Riad (due to timings) where they offered a choice of two set menus that changed each day. Every meal was fantastic and there was plenty of it. The breakfasts were also delicious and offered plenty of variety. Would highly recommend Riad Karmela Princesse
Jacinta
Jacinta, 4-night trip
10/10 Exceptional
28 September 2023
Title: Enchanting Stay at Riad Karmela Princesse, Morocco
Review:
My stay at Riad Karmela Princesse in Morocco was an unforgettable experience that genuinely encapsulated the essence of Moroccan hospitality and charm.
From the moment I set foot inside the Riad, I was enveloped by an atmosphere of tranquility and elegance. The traditional Moroccan architecture and design resonated with an authentic and luxurious touch that was both captivating and comforting.
The Riad Karmela Princesse team went above and beyond to ensure my comfort and satisfaction. The staff were exceptionally courteous, attentive and displayed a genuine passion for service that was truly heartwarming. Their dedication to guest satisfaction was evident in every interaction.
The rooms were beautifully appointed, combining traditional Moroccan aesthetics with modern amenities for an optimal blend of comfort and style. The enchanting rooftop terrace was a delightful retreat, offering stunning views of the bustling Medina.
The culinary offerings were another highlight of my stay. The breakfast was a feast of local delicacies, freshly prepared and served with a personal touch.
I would highly recommend Riad Karmela Princesse to anyone visiting Morocco for an authentic, luxurious, and memorable stay. The charm of the Riad and the warmth of its team have left an indelible impression, making it my go-to choice for future visits.
Rating: 4.5/5 stars
Jean
10/10 Exceptional
27 January 2025
Un merveilleux séjour
Nous sommes ravis de l'accueil de ce tres beau riad, le personnel aux petits soins et toujours prêt à vous rendre service.
Les chambres sont propres, petit déjeuner copieux et les soins hammam et massages excellent.
Un merci particulier à Mohamed qui nous a chouchouté pour l'anniversaire de mon mari
Au top ! Nous recommandons fortement ce Riad. Notre séjour était parfait !