Holstenstraße (Holstenplatz) Bus Stop - 22 min walk
Reeperbahn S-Bahn - 3 min walk
St. Pauli U-Bahn - 9 min walk
Landungsbrücken Station - 12 min walk
Restaurants
G. Antep Gülbaba - 2 min walk
Burger Heroes - 2 min walk
Zum Goldenen Handschuh - 2 min walk
Barbarabar - 3 min walk
Pulverfass - 2 min walk
About this property
Hotel West
At Hotel West, you'll be a short five-minute drive from Reeperbahn and Elbe Philharmonic Hall. Also, Hamburg City Hall and Miniatur Wunderland are a short five-minute drive away. Public transportation is only a short walk: Reeperbahn S-Bahn is 3 minutes and St. Pauli U-Bahn is 9 minutes.
Languages
English, German
At a glance
Hotel size
19 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash Breakage deposit: EUR 50 per stay
Policies
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
This property accepts credit cards, debit cards and cash.
Property Registration Number Tal Straße 7, Hotel west, 04030237407
Also known as
Hotel West Hotel
Hotel West Hamburg
Hotel West Hotel Hamburg
Frequently asked questions
Does Hotel West offer free cancellation for a full refund?
Yes, Hotel West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel West?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel West?
Sorry, there's no on-site parking at Hotel West.
What are the check-in and check-out times at Hotel West?
Check-in start time: 2:00 PM; check-in end time: 10 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel West?
No, this hotel doesn't have a casino, but Casino Reeperbahn (2-min walk) and Casino Esplanade (4-min drive) are both nearby.
What's the area around Hotel West like?
Hotel West is a short 3-minute walk from Reeperbahn S-Bahn and 8 minutes' walk from Reeperbahn.
Hotel West Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
7.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
4/10 Fair
9 October 2024
Bed not clean
Bedding had human hairs on it when I arrive.
Malcolm
Malcolm, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 September 2024
worst experience ever
Throughout my life, I can confidently say that this hotel was the worst I’ve ever stayed at. Starting with its terrible location in the scariest part of Hamburg, and the curtains stained with what appeared to be blood—it was a nightmare. There was no elevator, and no one offered to help with our luggage. We deeply regret staying at this hotel and are shocked by the number of positive reviews. I question whether they were genuine or if those reviewers even stayed at the same hotel because our experience was nothing like theirs.
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
25 September 2022
Radek
Radek, 3-night trip
Verified Hotels.com guest review
4/10 Fair
19 September 2022
Bayyina
Bayyina, 1-night trip
Verified Orbitz guest review
8/10 Very good
29 August 2022
Liked: Very convenient location a few steps from the subway. Lots of bars and clubs around. Disliked: Noise at night, but that's not a big problem. Very poor Wi-Fi and your own mobile connection is jammed. Shower room without separate cubicles and curtains.
Iryna
Iryna, 1-night business trip
Verified Expedia guest review
8/10 Very good
14 July 2022
Roxane
Roxane, 2-night trip
Verified Expedia guest review
8/10 Very good
12 July 2022
Nevan
Nevan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 July 2022
Surrounding area, room very small
Leonora
Leonora, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
21 June 2022
This was my second time staying at this hotel. The best thing about it is the location. It’s the perfect location if you’re staying in the Reeperbahn and it’s right next to the train stop. I would stay here again.
Richard
Richard, 5-night trip
Verified CheapTickets guest review
2/10 Poor
1 January 2020
Give yourself a favor and don't sleep there
So noisy we couldn't sleep an hour... We hates ourselves for booking this place just because it was slightly cheaper than other hotels in the neighborhood. Terrible choice.
Yoann
Yoann, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 December 2019
marom
marom, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2019
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2019
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
4/10 Fair
20 October 2019
Julia
Julia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2019
El hotel está en una calle muy concurrida y fiestera, pero las habitaciones están recién renovadas, es una buena relación calidad precio.
LuisFallas
LuisFallas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 September 2019
wen
wen, 2-night trip
Verified Hotels.com guest review
6/10 Good
31 August 2019
Hotel is ok, but in summer room is like a sauna
The hotel is overall just ok. The main issues are the noise and excessive heat in summer. The room not only doesn't have a fan or AC (which I knew) but seems to be built to keep heat inside. It therefore was often hotter in the room than outside. In order to prevent complete heat exhaustion, you must keep the windows open. It is a bit noisy however. Otherwise it might be better to stay there during the colder months. I suggest the hotel make some efforts to install fans at a minimum, or AC if they can.
Anthony
Anthony, 4-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2019
stavros
stavros, 2-night trip
Verified Hotels.com guest review
4/10 Fair
19 August 2019
James
James, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
12 August 2019
Had a wonderful time in Hamburg and the hotel location is amazing
Verified traveller
3-night family trip
Verified Orbitz guest review
4/10 Fair
5 July 2019
The room was clean and in a good location. The issues for me was that it was a 4 floor walkup and we had the 4th floor, also there was no air conditioning or even a fan to circulate the air. For the price it should have had these basics
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
4 July 2019
Paul
Paul, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 June 2019
I liked this hotel and it was in a great location. The street was quiet. The staff was nice. No complaints.
Richard
Richard, 5-night trip
Verified CheapTickets guest review
2/10 Poor
23 May 2019
Very bad experience our two luggages were stolen.
We had a very bad experience visiting from the United States, our luggages were stolen in that hotel. The receptionist accepted to keep our luggages and later stole them.The case is pending with the Hamburg police.
Tobias
Tobias, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 May 2019
Very poor attitude at check in . Total confusion with my booking. Waiting 15 minutes..nice clean room in a bad area