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Hotel 5 de Mayo

3.0 star property
Hotel with indoor pool, near Zócalo de Puebla

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Photo gallery for Hotel 5 de Mayo

Indoor pool, pool loungers
Down duvets, in-room safe, desk, laptop workspace
Outdoor banquet area
Exterior
Lobby
Step into Hotel 5 de Mayo, in the heart of Puebla Historic Center. Enjoy continental breakfast on the picturesque terrace or dive into a refreshing swim at the indoor pool with sun loungers nearby. Connect to WiFi and take advantage of convenient services like dry cleaning/laundry and luggage storage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Bar/lounge
  • Room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Smart TV
Blackout curtains
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
Laptop workspace
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Triple Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Smart TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 80 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Smart TV
Blackout curtains
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
Laptop workspace
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Blackout curtains
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
Laptop workspace
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premier Suite

Down duvets, in-room safe, desk, laptop workspace

Premier Suite

Highlights

Private indoor hot tub
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 1,309 reviews
The price is €52
includes taxes & fees
7 Jul - 8 Jul
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About the area

Map
BLV 5 DE MAYO 404, COL XANENETLA, Puebla, PUE, 72290

What's nearby

  • Zona Histórica de los Fuertes - 7 min walk - 0.6 km
  • Puebla Convention Center - 14 min walk - 1.2 km
  • Zócalo de Puebla - 15 min walk - 1.3 km
  • Puebla Cathedral - 17 min walk - 1.5 km
  • Centro Expositor - 4 min drive - 1.9 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 36 min drive
  • Puebla–Cholula Tourist Train Terminal - 23 min walk

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Molecular Cuisine Supplies - ‬11 min walk
  • ‪Garotos - ‬3 min walk
  • ‪Restaurant San Jose - ‬8 min walk
  • ‪Taqueria el Pipirin - ‬12 min walk

About this property

Hotel 5 de Mayo

When you stay at Hotel 5 de Mayo, you'll be within a 10-minute drive of Zócalo de Puebla and Puebla Cathedral. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre, a fitness centre and a terrace are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 59 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 70
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Lever door handles
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 100
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
ROOM

Room amenities

Be entertained

  • 45-inch Smart TV
  • Cable TV channels

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Restaurant
  • Fitness facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number Modernizacion en Infraestructura Hormigon

Also known as

Hotel 5 de Mayo Hotel
Hotel 5 de Mayo Puebla
Hotel 5 de Mayo Hotel Puebla
HELP_OUTLINE

Frequently asked questions

Does Hotel 5 de Mayo offer free cancellation for a full refund?

Yes, Hotel 5 de Mayo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel 5 de Mayo?

Yes, there's an indoor pool.

Are pets allowed at Hotel 5 de Mayo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel 5 de Mayo?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel 5 de Mayo?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Hotel 5 de Mayo and nearby?

Hotel 5 de Mayo has an indoor pool and a 24-hour fitness centre.

What's the area around Hotel 5 de Mayo like?

Hotel 5 de Mayo is a short 20-minute walk from Zócalo de Puebla and 7 minutes' walk from Zona Histórica de los Fuertes.

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Hotel 5 de Mayo Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Location
Parking
Car
Shower
Spacious room
Downtown

What guests liked

  • Breakfast was consistently described as delicious and great by multiple guests. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Rooms are very spacious.
4-night trip

10/10

Excellent place to stay. staff friendly, helpful
2-night trip

10/10

Amazing hotel with international quality - great location - excellent service
1-night trip

10/10

Excellent service, clean rooms, excellent breakfast.
1-night trip

10/10

I liked Everything. Rooms are quite large and comfortable
1-night trip

10/10

Wonderful and attentive staff.
2-night trip

10/10

Great spacious room and a great full breakfast. Friendly and helpful staff.
1-night trip

10/10

House keeping was on point. Great staff able to assist. The breakfast was so great!! I would definitely stay here again.
4-night trip

10/10

Buenos
1-night trip

10/10

Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
1-night trip

10/10

Friendly staff, good food, very clean but location is not very good.
3-night trip

10/10

Very friendly and attentive staff. Property was well maintained.
5-night trip

10/10

EXELENTE
1-night trip

2/10

I had a terrible experience booking through Hotel.com. I made a confirmed reservation for a family member at Hotel 5 de Mayo in Puebla, Mexico, and when they arrived, they were told there were no rooms available, despite showing the confirmation. No one took responsibility, and my family was left without a place to stay. Hotel.com offered no real help or solution. Extremely disappointing. I won’t be using this service again. Very unreliable.
1-night trip

2/10

I have stayed at many hotels in Puebla and this one is unquestionably the worst. I chose it because it had a gym and breakfast. Not one piece of equipment worked. Nor did the internet in the room. The pillows are so hard and thick they’d make better sofa cushions. And then there was the smell. According to friends in Puebla, hotel is built over a large sewer drainage pipe. The H2S smell in the bathroom (and the rest of the room) was overpowering. I complained multiple times. To their credit, they sent someone to try to fix it but there was nothing to be done. They wouldn’t switch my room (although not sure this would have helped). There are FAR better hotels here for the price. I have no idea why this hotel gets such great reviews. Makes me not trust this app. The staff was friendly at least.
One of the four pieces of equipment-not one functioned.
Pillows could have stopped bullets.
Windows don’t open more than one inch so you’re stuck with the smell
I tried to block the drain to prevent off-gassing but to no avail.
2-night trip

10/10

Loved the breakfast choices, friendly staff, room was spacious and clean. We love walking everywhere and liked that the historic/zocalo area where within a reasonable walking distance (10-15 mins.) I will be recommending this place to anyone and everyone.
5-night trip

10/10

Very good
1-night trip

10/10

Perfecta
4-night trip

10/10

Execellent!
1-night trip

10/10

-
2-night trip

10/10

Ok
1-night trip

10/10

Yes.
1-night trip

10/10

Good
1-night trip

10/10

.
4-night trip

6/10

Two of the main lights in the room didn't work so needed to use phone light when entering and exiting
1-night trip