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Best Western Plus Astana

3.5 star property
Astana hotel with restaurant and bar/lounge

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Photo gallery for Best Western Plus Astana

Front of property
Meeting facility
Terrace/patio
Premium Room, 1 King Bed, Non Smoking
Bar (on property)
Located in the heart of Yesil District, Best Western Plus Astana offers a warm welcome with a full breakfast and modern comforts. Take advantage of the playground for some family fun, or unwind on the spacious terrace while staying connected with free in-room WiFi.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Gym
  • Non-smoking

Main amenities (12)

  • Restaurants and bar/lounge
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Playground on-site
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Laundry facilities
The current price is €79
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Street view

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton by Hilton Astana Triumphal Arch

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 58 reviews
The price is €72
includes taxes & fees
13 Jul - 14 Jul
Hampton by Hilton Astana Triumphal Arch
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About the area

Map
13a Dostyk Street, Astana, 010000

What's nearby

  • Singing Fountain - 3 min walk - 0.3 km
  • Kazakhstan Central Concert Hall - 7 min walk - 0.6 km
  • Bayterek Tower - 9 min walk - 0.8 km
  • Kazakhstan Ministry of Foreign Affairs - 10 min walk - 0.9 km
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 3.5 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive
  • Astana Railway Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Чайхана Navat - ‬5 min walk
  • ‪MADO - ‬6 min walk
  • ‪Mökki - ‬7 min walk
  • ‪Coffee Boom - ‬2 min walk

About this property

Best Western Plus Astana

Enjoy your visit to Astana with a stay at Best Western Plus Astana. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Languages

English, Russian

More about this property

VISIBILITY

At a glance

Hotel size

    • 108 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered on-site self-parking (KZT 2000 per day)

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • In-room safe
STAR_OUTLINE

Special features

Dining

Emerald – On-site restaurant. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 8900.0 per night

Parking

  • Uncovered self-parking costs KZT 2000 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Best Western Plus Astana Hotel
Best Western Plus Astana Astana
Best Western Plus Astana Hotel Astana
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Best Western Plus Astana?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Best Western Plus Astana?

Yes. Self-parking costs KZT 2000 per day.

Is an airport shuttle service offered by Best Western Plus Astana?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Best Western Plus Astana?

Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Best Western Plus Astana and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Best Western Plus Astana?

Yes, there's an on-site restaurant, Emerald.

What's the area around Best Western Plus Astana like?

Best Western Plus Astana is in Yesil District, a short 4-minute walk from Singing Fountain and 7 minutes' walk from Kazakhstan Central Concert Hall.

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Best Western Plus Astana Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast

What guests liked

  • Breakfast was good and a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Wonderfull location, helpfull stuff
5-night trip

8/10

Garbage bin was full from previous guests and glasses for drinking water were not clean having lipstick stains on them:(( overall room was clean and great bed, hada nice sleep👍
1-night trip

10/10

Great hotel and friendly staff
2-night trip

10/10

Very central location and in walking distance of many sightseeing options. The hotel is old and could use an update, but is it good and clean. The breakfast is good, but the room is very small and sometimes there are no tables left. Staff is friendly and helpful. Would definitely consider this hotel if I visit Astana again
2-night trip

10/10

Great hotel with friendly staff and close to everything
2-night trip

10/10

Great location
6-night trip

8/10

Great location and friendly staff
3-night trip

10/10

Great front desk people! Clean and nice! Will be a returned customer for sure!!!
1-night trip

8/10

Friendly stuff nice breakfast, didn’t know I have to pay for parking by the hotel

10/10

Loved my short stay at Best Western! Thank you!
1-night trip

8/10

The hotel was clean and the people working at the reception were very nice. The breakfast didn't have much range and the bread and cheese were already dry.
1-night trip

10/10

Good hotel in an excellent area. I will come back here. A bit old fashioned but comfortable and good quality.
2-night trip

6/10

Hotel old fashioned. Bathroom in need of a revamp. Breakfast ok, but basic. Our room not cleaned until 18.00 one day.
4-night trip

6/10

Well located hotel, large rooms for a good price. There was no housekeeping during my stay. Reception staff is nit very punctual. Sauna and swimming is niot complimentary.
1-night trip

2/10

We called the front desk for daily water and toilet paper supply starting from the morning. After the fifth times call and compliant, it finally brought us by the front desk instead of room service. And only one bottle of water and one toilet paper was delivered around 18:00pm.
2-night trip

6/10

The hotel location is good. The service of the staff is amazing. I would especially mention Akbola from the reception desk for the amazing support! Breakfast doesn't have enough options. I asked about a cheese omelette and received a small portion with cottage (which looked like a pancake). The room needs to be renovated as there are so many broken things in the room (wall, furniture, lighting system)
1-night trip

6/10

I like this horwl location for my business around government buildings. However from the staff to facility, I was so disappointed.It seems that they are about to close the hotel or selling the hotel.
2-night trip

4/10

A/C is controlled by the hotel and they never turned it on despite the rooms being quite hot Mini fridge didn’t turn on Water in the shower goes cold every 10 seconds Laundry service wasn’t open the whole time I was there (5 days) Not the worst experience, but just not good for the price, you may as well stay somewhere cheaper because at least they don’t advertise amenities they don’t have Room service was good and cheap, free breakfast was decent
5-night trip

6/10

The hotel look old, the corridor is so dark and scary (especially the 3rd floor), we request high floor bit we got only the 3rd floor (from 9 floor), room is clean, comfortable bed, but everything is old, air conditioned didn’t work (but it was fixed later), the warm water system also didn’t work on the first night on whole building (warming system isn’t stable), no amenities in the room even hair dryer and trash bin (just only toothbrush is offered), wifi was good, breakfast was basic, location is great and many restaurants nearby and close to landmark of the city

10/10

No hot water every morning to take shower.
3-night trip

2/10

Overall I dont recommend this hotel. Cons: 1) you cannot regulate the AC. It was a bit hot in the room and I tried turning the AC on. It would not. I asked reception why AC is not turning on and they said all AC’s are off because “it’s not the season yet”. Yea, there is an AC season in this hotel. Sounds like Communism to me - “no AC for you”. I opened the window but the window face a major road with alot of traffic which is super noisy 2) Sauna is paid not free - I booked my hotel on Expedia which showed sauna as an amenity. I like sauna so thought I’d relax, but come to find out you have to pay extra to use the sauna. Seems like the hotel owner (which is prob local and US chain just operates the hotel) is trying tk save money on everything (no AC, sauna is paid) Pros: 1) good location, besides the noisy street 2) friendly staff, especially a blonde guy manager who let me check in early
3-night trip

2/10

1-night trip

10/10

6-night trip

6/10

Rather average hotel - not horrible and not great. One the positive side: big rooms, cleanliness and perfect location in the city centre. On the negative side: breakfast, noise from outside and frozen pizza in their restaurant.
5-night trip

10/10

2-night trip