Best Western Plus Astana
3.5-star hotel in Nur-Sultan with restaurant and bar/lounge
- Free full breakfast, free WiFi in lobby, and free parking
- All (79)
- Exterior (3)
- Fitness/Leisure (16)
- Interior (7)
- Bar/Dining (20)
- Rooms (30)
- Other (3)
Hotel Front
Premium Room, 1 King Bed, Non Smoking - Guest Room
Premium Room, 1 King Bed, Non Smoking - Guest Room
Premium Room, 1 King Bed, Non Smoking - Guest Room
Junior Suite, 1 King Bed, Non Smoking - Guest Room
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen - Guest Room
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - Bathroom
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - Bathroom
Terrace/Patio
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Spa
Spa
Spa
Reception
Fitness Facility
Fitness Facility
Fitness Facility
Meeting Facility
Meeting Facility
Meeting Facility
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - Street View
Property Amenity
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - Guest Room
Standard Room, 2 Twin Beds, Non Smoking - Guest Room
Premium Room, 1 King Bed, Non Smoking - Guest Room
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - Guest Room
Junior Suite, 1 King Bed, Non Smoking - Guest Room
Standard Room, 1 Queen Bed, Non Smoking - Bathroom
Standard Room, 1 Queen Bed, Non Smoking - Bathroom
Hotel Bar
Restaurant
Breakfast Area
Breakfast Area
Spa
Spa
Spa
Fitness Facility
Fitness Facility
Fitness Facility
Meeting Facility
Meeting Facility
Meeting Facility
Standard Room, 1 Queen Bed, Non Smoking - Guest Room
Junior Suite, 1 King Bed, Non Smoking - Guest Room View
Standard Room, 2 Twin Beds, Non Smoking - Guest Room
Junior Suite, 1 King Bed, Non Smoking - Guest Room
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - Guest Room
Breakfast Area
Breakfast Area
Breakfast Area
Spa
Spa
Spa
Junior Suite, 1 King Bed, Non Smoking - Guest Room
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - Guest Room
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - Guest Room
Standard Room, 1 Queen Bed, Non Smoking - Guest Room
Standard Room, 2 Twin Beds, Non Smoking - Guest Room
Restaurant
Breakfast Area
Breakfast Area
Spa
Executive Suite, 1 King Bed, Non Smoking - Guest Room
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - In-Room Kitchen
Standard Room, 1 Queen Bed, Non Smoking - Guest Room
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) - Guest Room
Executive Suite, 1 King Bed, Non Smoking - Guest Room
Breakfast Area
Restaurant
Restaurant
Premium Room, 1 King Bed, Non Smoking - Guest Room
Breakfast Area
Restaurant
Best Western Plus Astana
Best Western Plus Astana
Hotel Front[1/79]
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
- Fitness facilities
- Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.
Was in Astana to watch a football match. Everything was fantastic at the hotel,…
Best Western Plus Astana is located close to the city centre, what is convenient for the…
Hotels.com® Rewards
Best Western Plus Astana
from €40- Standard Room, 2 Twin Beds, Non Smoking
- Junior Suite, 1 King Bed, Non Smoking
- Executive Suite, 1 King Bed, Non Smoking
- Premium Room, 1 King Bed, Non Smoking
- Standard Room, 1 Queen Bed, Non Smoking
- Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)
At a glance
Key facts
Hotel size
- This hotel has 108 rooms
- This hotel is arranged over 10 floors
Arriving/leaving
- Check-in time 2 PM-5:30 AM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Travelling with others
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
Transport
Transfers
- Airport shuttle*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for Best Western Plus Astana
Does Best Western Plus Astana offer free cancellation for a full refund? Yes, Best Western Plus Astana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Best Western Plus Astana? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Best Western Plus Astana? Yes, there's free self parking. Are pets allowed at Best Western Plus Astana? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Best Western Plus Astana? You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available. Are there restaurants at or near Best Western Plus Astana? Yes, there's an onsite restaurant, Emerald. Nearby restaurants include Tarantino Bar & Grill (5-min walk), Cabernet Club (6-min walk), and La Mansarde (7-min walk). Is airport shuttle service offered by Best Western Plus Astana? Yes, an airport shuttle is available.
Recent reviews
Superb 9.2 From 99 reviews
Good
Comfortable stay in Astana
Hotel was in a good location, comfortable with basic facilities. Staff were also friendly and helpful. Wifi worked well but there were no English (news) channels on the TV. Hotel shuttle service was also efficient.
ie3 night trip
Very Good
Pleasant staff and clean hotel. Would prefer it if you could check in before 12:00.
Bruce, gb1 night business trip
Very Good
Modern and Central
Easy hotel for airport taxis to find, is right in the centre of the new town within short walking distance of the central avenue and palace. Views out the front are onto one of the main roads and a modern government apartment building. Be aware that soldiers will question anyone taking photos of this and the palace and only tourists will be allowed to do this (in moderation). Found the reception efficient and helpful including detailing what taxis should charge. The lifts are small, most of the rooms are long and narrow but we’ll presented. Temperature was controllable by radiator knobs, bathroom door couldn’t close properly, gels were provided rather than soap and deadbolt wouldn’t work, however good beds and desk, chair and bedside cabinets provided along with multiple lights, cupboards, tea making, a fridge, multiple sockets, large wall mounted TV, strong wifi signal and a large floor rug. Expect significant snow in winter, however the hotel frontage and near by roads are continually cleared. Excellent spot for people who want to explore the city centre from a modern comfortable hotel.
gb1 night trip
Exceptional
Great Hotel
Bar manager was brilliant. All the staff were very welcoming and helpful
Wayne, gb2 night trip with friends
Exceptional
Friendly, helpful staff. Ideal location for visiting main attractions
gb2 night trip with friends
Very Good
Good location. Center of town. Restaurants nearby.
us2 night romance trip
Very Good
Hard to find and nobody nearby (restaurants, stores, cafes) knows where the hotel is. It isn't small, but the taxi drivers don't know where it is. FIX YOUR GOOGLE MAPS coordinates!!! FYI, the hotel is on the side facing Mangilik El avenue (where 2 golden tower buildings stand)
Traveler, us2 night trip
Very Good
Todo bien
Todo fue justo como esperábamos. Buen cuarto, buen baño, desayuno suficiente para empezar el día y no podría tener mejor ubicación. Únicos detalles fue que en el desayuno había una leche que estaba podrida y que cuando llegamos nos dieron un cuarto que no servía el aire acondicionado y fue tardado solucionarlo ya que iban personas diferentes al cuarto y se iban y no decían nada hasta que bajamos a recepción y nos cambiaron de cuarto. Buena relación calidad precio.
mx1 night family trip
Exceptional
Centrally based to most of the top attractions and the main street. Staff friendly and helpful. Rooms clean. Restaurant/bar facilities good with friendly, helpful service. We went to check out the spa facilities and they seemed to be in a state of disrepair. I think they were being upgraded.
Sue, gb2 night family trip
Exceptional
Helpful staff.
au1 night trip
