Best Western Plus Astana
- Free full breakfast, free WiFi in lobby, and free parking
- Fitness facilities
- Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.
Was in Astana to watch a football match. Everything was fantastic at the hotel,…
Best Western Plus Astana is located close to the city centre, what is convenient for the…
Best Western Plus Astana
from €40- Standard Room, 2 Twin Beds, Non Smoking
- Junior Suite, 1 King Bed, Non Smoking
- Executive Suite, 1 King Bed, Non Smoking
- Premium Room, 1 King Bed, Non Smoking
- Standard Room, 1 Queen Bed, Non Smoking
- Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)
FAQs for Best Western Plus Astana
Does Best Western Plus Astana offer free cancellation for a full refund? Yes, Best Western Plus Astana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Best Western Plus Astana? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Best Western Plus Astana? Yes, there's free self parking. Are pets allowed at Best Western Plus Astana? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Best Western Plus Astana? You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available. Are there restaurants at or near Best Western Plus Astana? Yes, there's an onsite restaurant, Emerald. Nearby restaurants include Tarantino Bar & Grill (5-min walk), Cabernet Club (6-min walk), and La Mansarde (7-min walk). Is airport shuttle service offered by Best Western Plus Astana? Yes, an airport shuttle is available.
Recent reviews
Superb 9.2 From 99 reviews
Hotel was in a good location, comfortable with basic facilities. Staff were also friendly and helpful. Wifi worked well but there were no English (news) channels on the TV. Hotel shuttle service was also efficient.
Pleasant staff and clean hotel. Would prefer it if you could check in before 12:00.
Easy hotel for airport taxis to find, is right in the centre of the new town within short walking distance of the central avenue and palace. Views out the front are onto one of the main roads and a modern government apartment building. Be aware that soldiers will question anyone taking photos of this and the palace and only tourists will be allowed to do this (in moderation). Found the reception efficient and helpful including detailing what taxis should charge. The lifts are small, most of the rooms are long and narrow but we’ll presented. Temperature was controllable by radiator knobs, bathroom door couldn’t close properly, gels were provided rather than soap and deadbolt wouldn’t work, however good beds and desk, chair and bedside cabinets provided along with multiple lights, cupboards, tea making, a fridge, multiple sockets, large wall mounted TV, strong wifi signal and a large floor rug. Expect significant snow in winter, however the hotel frontage and near by roads are continually cleared. Excellent spot for people who want to explore the city centre from a modern comfortable hotel.
Bar manager was brilliant. All the staff were very welcoming and helpful
Friendly, helpful staff. Ideal location for visiting main attractions
Good location. Center of town. Restaurants nearby.
Hard to find and nobody nearby (restaurants, stores, cafes) knows where the hotel is. It isn't small, but the taxi drivers don't know where it is. FIX YOUR GOOGLE MAPS coordinates!!! FYI, the hotel is on the side facing Mangilik El avenue (where 2 golden tower buildings stand)
Todo fue justo como esperábamos. Buen cuarto, buen baño, desayuno suficiente para empezar el día y no podría tener mejor ubicación. Únicos detalles fue que en el desayuno había una leche que estaba podrida y que cuando llegamos nos dieron un cuarto que no servía el aire acondicionado y fue tardado solucionarlo ya que iban personas diferentes al cuarto y se iban y no decían nada hasta que bajamos a recepción y nos cambiaron de cuarto. Buena relación calidad precio.
Centrally based to most of the top attractions and the main street. Staff friendly and helpful. Rooms clean. Restaurant/bar facilities good with friendly, helpful service. We went to check out the spa facilities and they seemed to be in a state of disrepair. I think they were being upgraded.
Helpful staff.