In the heart of Chania Town, Helena Hotel offers a charming stay with free in-room WiFi. Explore the Old Venetian Harbor and unwind back at the hotel with luggage storage and multilingual staff.
1 A, Parodos Theotokopoulou, Old Town, Chania, Greece, 15731
What's nearby
Old Venetian Harbor - 2 min walk - 0.2 km
Maritime Museum of Crete - 2 min walk - 0.2 km
Chania Central Market - 8 min walk - 0.7 km
Nea Chora Beach - 13 min walk - 1.2 km
Chania Lighthouse - 19 min walk - 1.7 km
Getting around
Chania (CHQ-Ioannis Daskalogiannis) - 37 min drive
Restaurants
Ταμάμ - 1 min walk
Άρωμα - 4 min walk
Veneto - 3 min walk
Avalon Rock Cafe - 3 min walk
Μούσες - 3 min walk
About this property
Helena Hotel
When you stay at Helena Hotel, you'll be in a great location, within a short 10-minute walk of Old Venetian Harbor and Chania Central Market. You'll have free perks such as WiFi and self-parking. Also, Port of Souda and Nea Chora Beach are within a short drive.
Languages
English, German, Greek
At a glance
Hotel size
7 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8 AM - 11 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking within 656 ft
Property amenities
Food and drink
Room service
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Communal living room
Room amenities
Be entertained
20-inch LCD TV
Home comfort
Air conditioning (climate-controlled) and heating
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Stay connected
Free WiFi
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania
Frequently asked questions
Does Helena Hotel offer free cancellation for a full refund?
Yes, Helena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Helena Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Helena Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What's the area around Helena Hotel like?
Helena Hotel is a short 2-minute walk from Old Venetian Harbor and 8 minutes' walk from Chania Central Market.
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Helena Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
11 October 2023
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour
Staff were very friendly and helpful
Christopher
Christopher, 2-night trip
10/10 Exceptional
6 April 2023
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Daniel
Daniel, 3-night trip
10/10 Exceptional
5 September 2024
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Clare
Clare, 5-night trip
10/10 Exceptional
18 September 2023
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay.
Much appreciated, and many thanks.
VINCENT
VINCENT, 2-night trip
8/10 Very good
29 September 2022
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Nicholas
Nicholas, 4-night trip
8/10 Very good
16 October 2023
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Emily
Emily, 4-night trip
10/10 Exceptional
10 August 2024
Confort y amabilidad
Recomendable 100%, los chicos de la recepción muy amables siempre ye rwciben con una sonrisa y alguna recomendación. Sin duda la habitación von vistas al mar és maravillosa
marta
marta, 6-night trip
10/10 Exceptional
14 September 2023
Ezequiel
Ezequiel, 1-night trip
10/10 Exceptional
25 June 2023
Dimitrios
Dimitrios, 3-night trip
10/10 Exceptional
16 June 2023
Paul
Paul, 5-night trip
10/10 Exceptional
13 June 2022
Marc-Antoine
Marc-Antoine, 4-night trip
8/10 Very good
26 August 2021
Hotel muy céntrico
Georgio nos recomendó muy bien. El hotel tiene una ubicación excelente.
Laura
Laura, 2-night trip
10/10 Exceptional
23 October 2019
Verified traveller
1-night trip
8/10 Very good
6 October 2019
kann man weiterempfehlen
alles prima..sauber und alle serhe freundlich.
Anna
Anna, 2-night trip
10/10 Exceptional
14 September 2019
Volvería sin dudar
Totalmente recomendable. La ubicación y atención fue excelente
mariano
mariano, 2-night trip
10/10 Exceptional
16 July 2019
숙소주변은 새벽까지 사람이 많아 으슥하지 않습니다. 밤늦게까지 돌아다니기 좋고 있을거 다 있어요. 객실은 조금 오래되었으나 깨끗하고 깔끔합니다. 가장 좋은건 창문으로 바다가 보입니다. 저렴한 가격에 가성비 좋아요. 직원과 사장님은 너무 친절했습니다. 영어를 못해 대화는 안통했지만 마주칠때마다 재밌게 놀고있냐고 물어봐주셨어요. 가성비있는 호텔로 추천합니다
Rooda
Rooda, 2-night trip
10/10 Exceptional
17 May 2019
The property was in a great location
The owners are very kind and helpful.
Verified traveller
5-night trip
10/10 Exceptional
26 April 2019
Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Verified traveller
3-night trip
10/10 Exceptional
29 October 2018
Me and my wife stayed at Helena Hotel during our visit to Chania.
It was a great hotel which had a perfect location with everything within walking distance.
Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful.
Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us.
I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel.
Thank you for your kindness and assistant.
Naheem
Naheem, 2-night trip
8/10 Very good
28 October 2018
In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome.
The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
Helen
Helen, 7-night trip
8/10 Very good
17 October 2018
Cute Hotel
Fabulous location, adorable hotel room. We really enjoyed our stay here. Our room had a view of the bay and waterfront area in Old Town. Bed was a little hard and I could hear some noise from outside in the distance.
Heather
Heather, 2-night trip
2/10 Poor
2 October 2018
Terrible noise
No complaints about the hotel itself or the staff but for two out of three of the nights we stayed here there was incredibly loud music with a thumping bass coming from one of the bars across the harbour until 5 or 6am. This made it impossible to sleep and basically ruined our stay in what was a lovely hotel with a great view. When we complained to the staff they were very concerned but said they could do nothing about it.
Stella
Stella, 3-night trip
10/10 Exceptional
23 September 2018
Charmant hôtel avec vue magnifique sur le port
Julie
Julie, 2-night trip
4/10 Fair
20 September 2018
Verified traveller
1-night trip
10/10 Exceptional
15 September 2018
Pleasant hotel in historic part ofChania, owned by the family for over 100 years. Well located in a quiet street just off the bustling heart of the city,so convenient for everything including a quiet siesta to restore energy levels.