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Hôtel Palace Royal

4.0 star property
Hotel with indoor pool, near Château Frontenac

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Photo gallery for Hôtel Palace Royal

Interior detail
Lobby
Front of property
Indoor pool
Front of property
Hôtel Palace Royal, an upscale hotel in Quebec City, offers a luxurious retreat with a bar and Beffroi Steak House restaurant. Unwind at the sauna or spa tub, work out at the gym or take a refreshing dip in the indoor pool. Guests have praised helpful staff and proximity to shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Weekly housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Hot tub
  • Room service
  • Business centre
  • 10 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
The current price is €122
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Separate bedroom
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • 37.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 9 min walk - 0.8 km
  • Château Frontenac - 12 min walk - 1.1 km
  • Quartier Petit Champlain - 14 min walk - 1.1 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Jean Lesage International Airport (YQB) - 23 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

When you stay at Hôtel Palace Royal, you'll be in a great location, within a short 10-minute walk of Quebec City Convention Center and Grande Allée. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. Fellow travellers love the comfortable beds and helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 234 rooms
DONE

Arriving/Leaving

    • Check-in start time: 5:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CAD 26 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference space (4502 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Memory-foam mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Weekly housekeeping
  • In-room safe

Special features

Dining

Beffroi Steak House – This steakhouse serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for CAD 15.0 per day
  • Rollaway beds are available for CAD 15.0 per day

Parking

  • Self-parking costs CAD 26 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

Also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal offer free cancellation for a full refund?

Yes, Hôtel Palace Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Palace Royal?

Yes, there's an indoor pool.

Are pets allowed at Hôtel Palace Royal?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hôtel Palace Royal?

Yes. Self-parking costs CAD 26 per day.

What are the check-in and check-out times at Hôtel Palace Royal?

Check-in start time: 5:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Hôtel Palace Royal and nearby?

Hôtel Palace Royal has an indoor pool and a sauna, as well as a fitness centre.

Are there restaurants at or near Hôtel Palace Royal?

Yes, there's an on-site restaurant, Beffroi Steak House.

What's the area around Hôtel Palace Royal like?

Hôtel Palace Royal is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 3 minutes' walk from Quebec City Convention Center. Travellers say that the hotel is in a great location.

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Hôtel Palace Royal Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Good hotel, great location.
Hotel was clean, and located well within walking distance to Old Quebec. Rooms are a bit dated, but over all good quality and decent value for the price.
3-night trip

8/10 Very good

Beautiful hotel spacious family room with balcony overlooking pool.. live music
Angela, 3-night trip

10/10 Exceptional

we had a great stay, everyone was friendly, and it was really easy to figure out the parking and check-in. The pool was great, it definitely was crowded, but we were here during the big hockey tournament. The balcony that looks over the pool from our room was so fun. We had a great stay
Kelsey, 3-night trip

10/10 Exceptional

Very nice vacation
Steeve, 1-night trip

10/10 Exceptional

Great place
Very nice place in the heart of Old Quebec. Enjoyed holiday live music, pool, festive decor all around the hotel
2-night trip

8/10 Very good

Good stay, good location.
Alan, 2-night trip

8/10 Very good

Great location, close to local attractions, Excellent!
Ian, 2-night trip

10/10 Exceptional

Such a gem!!
This property was very family, friendly, great location, and loved the balcony parties in the evenings!
Adela, 2-night trip

8/10 Very good

We loved this hotel!. The staff was super friendly, hotel was right at the gates to the old city, very covenient, restaurant was excellent.
Mary Ellen, 4-night trip

10/10 Exceptional

LOVED IT!
Fantastic location. Loved the experience. This coming from a person who spent 40 years travelling the world as a Sales Executive. Highly recommend if one wishes a reasonably price great place to stay in Quebec City!
Guy, 2-night trip

8/10 Very good

Very well hotel
Carl, 1-night trip

8/10 Very good

The hotel and staff were very nice. Enjoyed our stay. It was very close to old city and easy to walk to everywhere.
Ashley, 1-night trip

10/10 Exceptional

2nd time here. Great festive place for a family vacation! We will be back!
3-night trip

10/10 Exceptional

The hotel and staff is very good
Andre, 1-night trip

8/10 Very good

Nice amenities and close to everything. Staff is friendly.
Teresa, 1-night trip

10/10 Exceptional

We had a great time staying here. Staff was friendly.
amandeep s, 3-night trip

8/10 Very good

Great location to access the shops and restaurants in the Old City.
Laura Lee, 3-night trip

10/10 Exceptional

We really enjoyed the hotel and its proximity to the old city. Would stay there again.
Mark, 2-night trip

10/10 Exceptional

Was easy fast check in loved the building
Christine, 1-night trip

10/10 Exceptional

Location is best!
Ligen, 2-night trip

10/10 Exceptional

Excellent location.
Magaly, 6-night trip

10/10 Exceptional

The location was really good! And very easy to park.
SOYOUNG, 1-night trip

10/10 Exceptional

We were very happy to stay and will stay there again whenever we come to Quebec City
Andrew, 2-night trip

10/10 Exceptional

Great for Families
I thoroughly enjoyed my stay. The hotel was just as described in Hotels.com site. We had the family suite with the interior balcony and our family of 5 had plenty of room to relax. The room and hotel were spotless. The best part of the hotel, was that it was within walking distance of everything we wanted to see in the Old town, plus shops and restaurants.
Frances, 1-night trip

8/10 Very good

Frozen givre in the window and linking water because of it. Big noise from 6:30 to 9am yesterday but other then that great weekend Bed room nothing to say. Nice hotel you had overall a nice weekend
Nathalie, 3-night trip