Enjoy your visit to Santa Cruz with a stay at Hotel Cortez. Guests can be pampered with massages at the spa, and La Poza del Bato, one of 2 restaurants, serves international cuisine. An outdoor pool, a bar/lounge and a 24-hour fitness centre are other highlights.
Languages
English, Spanish
At a glance
Hotel size
184 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must present valid ID at check-in. Travelers who are not citizens of Bolivia must present a passport and immigration card or entry stamp. Minors travelling with one parent or with a third party must obtain a travel permit from the Bolivian Ombudsman Department of Protection of Children. Relatives or a third party travelling with a child must produce proof of the parents’ identification in addition to the required travel permit.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site garage
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Dining
La Poza del Bato – This restaurant specialises in international cuisine.
Tahuichi – This restaurant specialises in international cuisine. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).
Optional extras
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Cortez Santa Cruz
Hotel Cortez
Cortez Santa Cruz
Hotel Cortez Hotel
Cortez Hotel Santa Cruz
Hotel Cortez Santa Cruz
Hotel Cortez Hotel Santa Cruz
Frequently asked questions
Does Hotel Cortez offer free cancellation for a full refund?
Yes, Hotel Cortez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cortez?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Cortez?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cortez?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Cortez?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Cortez and nearby?
Hotel Cortez has a spa, an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Cortez?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Hotel Cortez like?
Hotel Cortez is in the heart of Santa Cruz, a short 18-minute walk from Plaza 24 de Septiembre and 19 minutes' walk from San Lorenzo Cathedral.
Hotel Cortez Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 November 2024
Marianna
Marianna, 3-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Kennert
Kennert, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 July 2024
We only stayed for one night. But it wasn’t very nice.
ALEJANDRO
ALEJANDRO, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 June 2024
Super good hotel!
Jennifer
Jennifer, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
5 May 2024
Remberto
Remberto, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 March 2024
claudia
claudia, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 January 2024
Great hotel. The service was outstanding. The room was very clean and nice. It looks just like the pictures. The included breakfast was delicious
Daniel
Daniel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 December 2023
Miguel
Miguel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 December 2023
I love Hotel Cortez! This was my second stay this year. The room and public areas are impeccably clean and ALL of the staff are friendly and so helpful. Many speak English which can be helpful. I choose this hotel because I like that it is locally owned and convenient for friends and family. It has lovely grounds and a nice pool area. The furnishings and artwork have a regional feel. The breakfast is very sufficient with an omelette station, a great selection of breads and fresh fruits. Having sung their praises I need to clarify that this is not a luxury hotel. I gave them 5 stars because they are excellent for their category of hotel. A couple of suggestions I would make are - iron and ironing boards available and to upgrade the blow dryers in the bathroom. ;-)
Elizabeth
Elizabeth, 6-night trip
Verified Expedia guest review
8/10 Very good
17 September 2023
.
Guisbelle
Guisbelle, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
3 September 2023
I stayed 5 nights in July and loved the beautiful grounds. I spent time each day meandering and relaxing by the pool with cocktails or coffee. The staff is very kind and accommodating. I chose Hotel Cortez because of their English speaking staff and the feel of traditional Bolivia that they have managed to maintain in the midst of contemporary amenities.The breakfast was a wonderful way to start my days with a huge variety of sweet and savory options. My room was sufficient and very clean although quite basic. An in-room ironing board would have been great. I will definitely return on my annual visits to Sta Cruz
Elizabeth
Verified Expedia guest review
10/10 Exceptional
25 August 2023
Great!!
Judy
Judy, 1-night trip
Verified Expedia guest review
8/10 Very good
22 June 2023
Willam
Willam, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2023
Best place in SCz
Juan Carlos
Juan Carlos, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 March 2023
The staff is very friendly.
Christina
Christina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
30 October 2022
We love everything, special the guy from the transportation, he make us very welcome.
Siglindy
Siglindy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 September 2022
Wonderful and unique place. There is free coffee around the clock (to accomodate the many Brazilian gusts, I'm sure) but no drinking water! When we asked for a bottle of water, we later found it was charged to our account! IMO this should be courtesy but FYI if you plan to book. Great breakfast buffet! Overall, one of the nicest hotels I ever stayed at.
Carlos
Carlos, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 May 2022
Loved this hotel. Was here for business purposes, the wifi and quick service made my life so much easier during my stay. I would also recommend this property for vacationers. There are a lot of resort style amenities i have not had the chance to enjoy. Would come again.
Diego
Diego, 1-night family trip
Verified Expedia guest review
8/10 Very good
6 September 2021
Carolina
Carolina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 August 2021
This is a nice place with beautiful, well-kept grounds surrounding the pool. Good breakfast was included. I recommend this hotel for your stay.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 April 2021
Great and modern with a touch of Traditional Tropical Bolivia.
Verified traveller
2-night business trip
Verified Expedia guest review
10/10 Exceptional
9 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
14 March 2019
loved the location
great restaurants at close proximity but the hotel restaurant is also great
sitting by the pool to eat a Cilpancho
very safe and clean
transfers from VVI airport can be prearranged with the hotel
a little more expensive but worth it It's a 5* plus property
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
8 March 2019
We liked everything about this place, it should be a 10 star ,
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 October 2018
Great Service
We arrived late and they actually kept the kitchen open for us
We had Cilpancho
a great meal
Breakfast is very good
overall not 5 stars but 6 stars
p.s. Get the hotel to send u a driver from viruviru hotel
its $16 usd but worth every penny
Book it by email direct with the hotel
They have a great web site