Nestled in Kisumu, Vittoria Suites offers a warm welcome with a breakfast buffet, international cuisine restaurant, and free WiFi. Relax on the sun-kissed terrace or unwind in the serene garden. Guests have praised the helpful staff and appreciated amenities like dry cleaning services and barbecue grills.
Vittoria Suites - Kisumu is only 4.1 mi (6.5 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a terrace and a garden.
Languages
English, Swahili
At a glance
Hotel size
70 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Also known as
Vittoria Suites Kisumu Aparthotel
Vittoria Suites Kisumu
Vittoria Suites Kisumu
Vittoria Suites - Kisumu Hotel
Vittoria Suites - Kisumu Kisumu
Vittoria Suites - Kisumu Hotel Kisumu
Frequently asked questions
Does Vittoria Suites - Kisumu offer free cancellation for a full refund?
Yes, Vittoria Suites - Kisumu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vittoria Suites - Kisumu?
Sorry, pets aren't allowed.
Is parking offered on site at Vittoria Suites - Kisumu?
Yes, there's free self parking.
Is an airport shuttle service offered by Vittoria Suites - Kisumu?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Vittoria Suites - Kisumu?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is 10 AM.
What is there to do at Vittoria Suites - Kisumu and nearby?
Vittoria Suites - Kisumu has a garden.
Are there restaurants at or near Vittoria Suites - Kisumu?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Vittoria Suites - Kisumu like?
Vittoria Suites - Kisumu is a short 13-minute walk from Dunga Bay and 11 minutes' walk from The West End Shopping Mall.
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Vittoria Suites - Kisumu Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
5 January 2025
Review
Very comfortable, nothing to regret about , breakfast was so delicious plus humble respective staff
Ezra
Ezra, 1-night trip
10/10 Exceptional
20 August 2024
Always our choice for Kisumu hospitality
Annette
Annette, 1-night trip
10/10 Exceptional
3 July 2024
The staff were very courteous and friendly. Especially Michael and Baraza in the restaurant. Didn’t catch the name of the woman who checked us in, but she was very friendly and professional as well.
Vincent
Vincent, 11-night trip
10/10 Exceptional
13 February 2024
I would book here again.
Carol Ann
Carol Ann, 3-night trip
8/10 Very good
29 February 2024
Nice clean and cozy.
Austine
Austine, 1-night trip
6/10 Good
15 November 2024
We stayed a week in Vittorias Suites. It was our second time. We were also there shortly after opening of the hotel.
During our stay we also booked rooms for our friends.
What was disappointing us the most was the lack of social behavior of the staff.
Nobody is asking how you are doing; if you check out, no one asks how your stay was; our wishes you a safari salama.
The whole staff can use a training on customer care. You dont feel welcome or appreciated.
Rooms are quite ok. Big enough.
If you have a room for two, it would be useful to have two cups and enough towels.
Food was also good; except for the last eve; then the chef must have dropped the bottle of chilly into the spaghetti.
Location of the hotel is good.
Micaela
Micaela, 5-night trip
10/10 Exceptional
23 September 2023
The Vittoria continues to be an excellent hotel in Kisumu. The place is clean and well maintained, room size is good. Mostly, the staff is always helpful and friendly. Everyone staffing the Vittoria deserves a nice pat on the back.
Gary
Gary, 5-night trip
10/10 Exceptional
18 July 2022
Great for business trips
Perfect for business trips. Great service, secure building, strong WiFi, good restaurant, and outdoor garden area. The location is OK but I think that’s why you save on the price with it being a bit further from city center.
Verified traveller
6-night trip
6/10 Good
11 September 2023
The hotel was clean, the room was just adequate for one, it lacked a refrigerator, and microwave. The TV was bad, two local channels & Aljazeera. The staff was helpful and courteous, the food was great.
AAH
AAH, 6-night trip
8/10 Very good
11 February 2024
You get what you pay for
Good Hotel for its level but we had issues with the water in our room. We got to change room, but the new didn’t have a safe. They agreed to let us also have access to the first room but when we came back at night the card was not working.
They should try to do regular maintenance and make sure all rooms have the same standard.
All rooms have the strange mosquito curtains which covers off the bed and bathroom. But a lot of mosquitoes come in through the bathroom because the windows there don’t have mosquito net. I would prefer mosquito nets that only covers the whole bed. Plus nets have some small holes in them including where they are attached to the wall.
This was my second time staying there so I think you get what you pay for. For my first stay there were no issues except small holes in mosquito net.
Staff are very responsive.
Hanna
Hanna, 2-night trip
8/10 Very good
15 August 2024
Shawn
Shawn, 12-night trip
8/10 Very good
9 May 2024
.
Zoher
Zoher, 2-night trip
4/10 Fair
25 April 2024
Antony
Antony, 1-night trip
8/10 Very good
16 October 2023
J ai regretté que dans un établissement de ce standing.
Il soit impossible de se procurer de l eau gazeuse.
Hubert
Hubert, 5-night trip
8/10 Very good
6 March 2022
Hot water problems
My biggest gripe was that the hot water was an issue. I called the front desk and the staff attempted to troubleshoot the problem. Maintenance came to address the issue with no real timeline of when the water would be hot enough to shower. Because of the delay we were late for our excursion. The staff were very friendly and seemed as though they were genuinely apologetic and wanted to offer a resolution, but the hotel was full.
Wesley
Wesley, 1-night trip
10/10 Exceptional
17 February 2022
Very clean. Kind staff. Good breakfast
They have very clean rooms which I was able to see a number of as I had my pick. I ended up with a free upgrade to a larger family room. The bed was very comfy and they seemed to have a good variety of food for breakfast. The staff were very kind and helpful. They even found the gold chain that I'd forgotten in my room and I notified me before I left. I'll definitely be back..
Michael
Michael, 1-night trip
10/10 Exceptional
30 December 2021
I particularly liked the location away from town. Their Wi-Fi is great. A nice place where one can get work done. Nice food too.
Reuben
Reuben, 1-night trip
10/10 Exceptional
10 September 2021
Good, a bit of attrition over the years, may require some touch up
Faith
Faith, 1-night trip
8/10 Very good
17 May 2021
Verified traveller
1-night trip
10/10 Exceptional
11 May 2021
Very clean and nice.
Verified traveller
1-night trip
10/10 Exceptional
22 March 2021
The Kitchen staff was quite friendly and the food was sumptious!👍
Verified traveller
1-night trip
6/10 Good
18 September 2020
Verified traveller
3-night trip
10/10 Exceptional
18 October 2019
Frédéric
Frédéric, 1-night trip
8/10 Very good
22 August 2019
Clean hotel
The hotel is clean and well maintained. The location is a bit hidden and the back side is a busy road. It’s however comes recommended by me.