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Lake Naivasha Resort

2.5 star property
Naivasha lodge with 3 outdoor pools and restaurant

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Lake Naivasha Resort

Photo gallery for Lake Naivasha Resort

Garden
Hiking
Breakfast, lunch, dinner served; African cuisine
Minibar, in-room safe, desk, iron/ironing board
Buffet

Overview of Lake Naivasha Resort

7.2

Good

Property highlights

  • Pool
  • Restaurant
  • Bar
  • Air conditioning
  • Gym
  • Laundry facilities
Map
Moi Southlake Road, off Mai Mahiu Road, Naivasha
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 3 outdoor pools
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Conference centre
  • Business centre
  • Terrace
  • 24-hour front desk
Feel at home
  • Children's pool
  • Playground on site
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

Standard Twin Room, 2 Single Beds

  • Lake view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room Single Use, 1 Double Bed

  • Lake view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room Single Use, 1 Double Bed, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room, 2 Single Beds, Smoking

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

About this area

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 135 min drive

Restaurants

  • Sweet Lake Resort - 10 min walk
  • Entumo Restaurant Enashipai - 5 min drive
  • Matteo's - 4 min drive
  • Jikoniz Grill - 7 min drive
  • Mateo’s - 6 min drive

About this property

Lake Naivasha Resort

Lake Naivasha Resort is a great choice for a stay in Naivasha. Guests can indulge in massages or manicures and pedicures, then grab a bite to eat at the restaurant. Other highlights include 3 outdoor pools, a bar/lounge and a fitness centre.

Languages

English

Sustainability

Sustainability practices

Garden
Bicycle rentals
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in time from noon until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Boat tours
  • Safari nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • 3 outdoor pools
  • Sauna
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in African cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for USD 100.0 per stay
  • Rollaway beds are available for USD 100.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Lake Naivasha Resort
Lake Naivasha Resort Kenya - Rift Valley
Lake Naivasha Resort Lodge
Lake Naivasha Resort Naivasha
Lake Naivasha Resort Lodge Naivasha

Frequently asked questions

Does Lake Naivasha Resort offer free cancellation for a full refund?
Yes, Lake Naivasha Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Lake Naivasha Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lake Naivasha Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Lake Naivasha Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lake Naivasha Resort?
Sorry, there's no on-site parking at Lake Naivasha Resort.
What are the check-in and check-out times at Lake Naivasha Resort?
You can check in from noon - midnight. Check-out time is 11 AM.
What is there to do at Lake Naivasha Resort and nearby?
Have fun during the warmer months with activities such as boat tours. Additional recreation nearby includes game drives, game viewing and safari tours. Enjoy a swim in one of the 3 outdoor swimming pools or use the lodge's other amenities, which include a sauna and a steam room. Lake Naivasha Resort also has a picnic area and a garden.
Are there restaurants at or near Lake Naivasha Resort?
Yes, there's an on-site restaurant that offers African cuisine.
Does Lake Naivasha Resort have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Very good

Margaret, 2-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

2/10 Poor

I booked one night, 1 double room, 1 single room and paid through Expedia for Lake Naivasha Resort. When I arrived they said I had booked 2 single rooms and no meals so they charged me for what they said was the difference. When I saw the receipt I questioned it and said I need a refund! I had booked correctly and I had my paid receipt from Expedia. In the end I would have only owed for our meals. The difference between what they charged me and the cost of the meals should be refunded to me! Lake Naivasha Resort is now saying that Expedia didn't pay the Resort what I paid to Expedia but that Expedia deducted their commission so if I get a refund it will be less than expected! Expedia is a third party booking agent and is entitled to some form of payment which has nothing to do with what I paid for the rooms at Lake Naivasha Resort. The desk staff doesn't understand the wording on the receipts from online booking agents which adds to the problem. No one is available at early check out to resolve money issues! This is a newly renovated hotel yet the sink and toilet leaked so much it was dangerous to walk in the bathroom! Also in the morning they were not prepared for breakfast for early check outs so you do without or run late leaving. I suggest you NEVER stay at Lake Naivasha Resort - read other reviews about similar issues. I have stayed at Simba Lodge and Enashipai Resort and never had any of these issues.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Very Good
Nice resort right on the lake. It is a huge conference center which I wasn't aware of. For kids there are pools and a nice playground. You can walk out to the dock and take a boat ride to see hippos. The rooms are nice and spacious. The spread at breakfast was varied and nice which was included in my room rate. I tend to prefer smaller, boutique hotels but this wasn't bad just large.
Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kenya Tour
Overall we enjoyed our 2-night stay. As seems to be usual in Kenya the staff are excellent. All very friendly and efficient. It's right on the lake with really nice gardens that go down to the water. In the evening a pod of hippos came ashore and we could observe them very closely from behind a wire fence. We also did a one hour boat ride. We just turned up and went with no need to pre-book. It was kes 2000 for the boat which I thought was ok. We saw lots of birds and hippos as well as giraffe, zebras and gazelles on Crescent Island (but only from the boat). The resort also has an excellent pool. My only issue was with the room but it wasn't totally the resort's fault. Firstly the wifi and phone reception were very poor in the room. I had to go outside to the block entrance to get a decent signal (but wifi very good in bar/restaurant etc). Secondly the room was a bit small and dark with no views. I mention this because the hotels.com website described the room as having a balcony and lake views. No it didn't. I asked at reception and they said they don't have ANY rooms with balconies and lake views. I don't know where the fault lies but I'm going to take this up with hotels.com
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location. Exceptionally attentive staff.
3-night trip
Verified Expedia guest review

8/10 Very good

Good choice for Visits to Crescent Island
The single reason I give this hotel any 5 stars at all is because of Mary, the front desk supervisor. Despite a series of mistakes from other staff, she made my family’s one-night stay enjoyable. She was exceptionally professional, efficient, and hospitable. Anyone who wants a convenient hotel to visit Crescent Island will find this a good option. The resort is steps from the water, but since the hippos come out at night, there is an electric fence so you can’t go sit by the Lake. However the boat tours are very close to the property, and our boat guide (Stephen) was excellent and ensured my son saw more hippos than we could count! This hotel will benefit if it upgrades its decor and rooms soon. It is clean and comfortable but very outdated. The food is overpriced for the quality, and provides very slow service. The TV in the room offered no channels and my son was very disappointed as we don’t have a TV at home. He loved the bike rental, but this costs extra money. The pool was very nice and clean but far too cold to enjoy and there is no jacuzzi. The resort grounds are well-kept and I had a good massage at the spa. Overall, this hotel is overpriced but still the best option if your goal for the visit is convenience for a boat ride at Lake Naivasha or Crescent Island. Hell’s Gate is 20 minutes south. Still in the future, unless they upgrade their service, food, and rooms, I would only stay one night.
Erika, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had an amazing time at Lake Naivasha Resort. The staff were especially very friendly and helpful. The place was really lovely.
Hesbon, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Lake Naivasha Hotel
The staff are extremely friendly. The boat trip late afternoon coupled with the walk on Crescent Island wtere simply out of this world. Lovely. The hotel is beautifully located and the facilities were good. The chef went out of his way to cook me a superb vegetarian meal. The price was favourable compared with hotels of the same standard.
Bashir, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The swimming pool is just awesome and very well kept gardens
2-night romance trip
Verified Expedia guest review