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The Mandeville Hotel

3.0 star property
Mandeville hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mandeville Hotel

Poolside bar
Exterior
Bar (on property)
Outdoor banquet area
In-room safe, bed sheets

Reviews

6.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Free self-parking
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Room, 1 King Bed, Balcony, Pool View

In-room safe, bed sheets

Junior Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Ceiling fan
Shower/bath combination
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

Highlights

Air conditioning
Separate bedroom
Ceiling fan
Shower/bath combination
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
4 Hotel Street, Mandeville

What's nearby

  • Cecil Charlton Park - 1 min walk
  • Mandeville Market - 2 min walk
  • Manchester Parish Court - 2 min walk
  • Mandeville Parish Church - 4 min walk
  • Mandeville Hospital - 9 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 41.7 miles/67 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Voilà By Lilee - ‬17 min walk
  • ‪Mother's - ‬5 min walk
  • ‪Juici Patties Plaza - ‬7 min walk
  • ‪KFC - ‬14 min walk
  • ‪KFC - ‬2 min walk

About this property

The Mandeville Hotel

Enjoy your visit to Mandeville with a stay at The Mandeville Hotel. Guests can take a dip in the outdoor pool or grab a bite to eat at The Arches, which serves lunch and dinner. A bar/lounge and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 60 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Arches – This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge

Renovations and closures

This property is closed from 30 September 2024 to 1 October 2025 (dates subject to change).

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Mandeville Hotel
Mandeville Hotel London
The Mandeville Hotel London, England
The Mandeville Hotel Hotel
The Mandeville Hotel Mandeville
The Mandeville Hotel Hotel Mandeville

Frequently asked questions

Is The Mandeville Hotel currently open?
This property is closed from 30 September 2024 to 1 October 2025 (dates subject to change).
Does The Mandeville Hotel offer free cancellation for a full refund?
Yes, The Mandeville Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Mandeville Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Mandeville Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Mandeville Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Mandeville Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Mandeville Hotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at The Mandeville Hotel and nearby?
The Mandeville Hotel has an outdoor pool and a garden.
Are there restaurants at or near The Mandeville Hotel?
Yes, there's an on-site restaurant, The Arches.
What's the area around The Mandeville Hotel like?
The Mandeville Hotel is a short 1-minute walk from Cecil Charlton Park and 2 minutes' walk from Mandeville Market.

The Mandeville Hotel Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

Room was terrible. Pool out of service no bar food was terrible overall highly upset with the entire stay
Marlon, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Yvonne, 7-night trip
Verified Expedia guest review

10/10 Exceptional

All the staff were very professional, helpful and friendly. I was there during Hurricane Beryl and despite losing electricity and water my stay was still enjoyable. Thanks Paul you kept it together during the Storm.
Carvet, 3-night family trip
Verified Expedia guest review

4/10 Fair

Nakeisha, 3-night trip
Verified Expedia guest review

2/10 Poor

Awful Hotel
The hotel was very old and dated. The bathroom was disgusting, to the point I could not stay overnight. I was at the hotel for a wedding and booked three rooms for myself, family and a friend. We ended up using the rooms just to change our clothes for the wedding, the rooms where so awful, the hotel was awful, we just could not stay.
Paulette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kurt, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Olive, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Tameka, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and courteous staff. Easy to get around the shopping areas
Janet, 3-night family trip
Verified Expedia guest review

8/10 Very good

We found the staff friendly and helpful. However, the hot water wasn't working in our room.
Maudlyn, 1-night family trip
Verified Expedia guest review

8/10 Very good

Lena, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Olive, 13-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was ok for a stay with a very good location in the heart of Mandeville. Everything you could ever need is available within walking distance. The breakfast was exceptionally good in both taste, quantity, presentation and service. On the bad side the internet was down for two days which meant I had to purchase a data SIM. Also the hot water stopped working one morning. The hotel could do with some regular maintenance with water leaks regularly in the hallway and my previous room. The decor could do with some regular paint and repair particularly the main room doors and furniture. However I would stay again as I know what to expect and for the price I'd say it was worth it. They need to change the room names as the junior room is better than the superior room which will confuse anyone. So I was surprised to see when moving from junior to superior it was not superior at all as I was faced with a dirty roof for a view out the window and no balcony. It's better they call the junior superior and then change the superior to be called junior. Staff were mostly all very pleasant. The pool was out of service and there was pretty much nothing to do outside your room in the hotel. No areas of entertainment or to chill . This included no TV in the rooms so bring your own entertainment.
Gerald, 9-night family trip
Verified Expedia guest review

2/10 Poor

The staff was friendly.
Ann Marie, 1-night romance trip
Verified Expedia guest review

2/10 Poor

My experience at the Mandeville Hotel was somewhat peculiar. Given that we arrived before our check-in time, I understood why we were told we could not check in until 2:00 p.m. and that we would have to pass the time in the intense heat driving around the town until then. Once we checked in, we found that the rooms were dilapidated, had no refrigerator or TV, old bed linens, and pillowcases that were torn and hand-tied back together. Things were broken and falling apart, such as the closet door. Having no hot water for showering was the hardest part. I was informed that I would have to wait until the next morning till maintenance arrived before they could finally provide hot water to our room, after much back and forth with the front desk they eventually got us hot water. You must ask for an iron and board at the front desk if you need to iron your garments. A further observation I made four days into my stay was that someone had entered my room after we had left for the afternoon, eating all of my biscoff cookies and leaving the empty wrapper in the plastic bag that they were in. One of us had $50 gone from our purse. There was no safe available to keep items in. The only thing about the hotel that we truly liked was the breakfast, which we really appreciated. Although I didn't have a nice stay, I opted to depart one day early after my belongings began to disappear. I asked for a day reimbursement but none was provided.
Delisser, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Overall stay was good! The night manager was so pleasant and welcoming out of all the staff. The property is outdated and need renovations to match with 2023 times. But I must say that it was clean and kept cleaned. The breakfast that was served was sooo delicious and I could've eat it all day if I could.
RONDELL, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

So far I enjoyed my stay and would recommend others
Karen, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Jovan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff is very responsive and always pleasant and courteous.
Michael, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

There was a receptionist there that showed me so mich hospitality.
Rashaad, 3-night trip with friends
Verified Expedia guest review

6/10 Good

ROOMS NEED TO BE UPDATED AND THE POOL DOESN'T WORK
Albert, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The Area was Quite and it felt safe.
Xavier, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clinton, 1-night trip
Verified Travelocity guest review