The property is beautiful, most of the staff were amazing, my travel friend was unfortunately grouped by a staff member who delivered room service and she was very upset, I believe she will also submit a review that will include his name and she can share that experience. There was no 24 hour Buffet, some of the restaurants are closed during certain days, our lock on our sliding glass door was busted, the porch was sagging and not very safe in some spots. You cannot turn the air conditioning below 68. We could also tell that staff had gone through our personal bags without permission. For the amount of money we paid, I had expected a more professional atmosphere.
