Guests
All properties in Siem Reap, Siem Reap Province, Cambodia

The Moon Residence & Spa

4-star hotel with spa, near Pub Street

  • Free WiFi and free parking
From
€60

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  • Outdoor Pool
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#100, st.267, Vihear chen Village, Siem Reap, Cambodia
9.4.Exceptional.
  • A beautiful paradise in the middle of the city! We absolutely loved our stay! While the…

    Nov 27, 2020

  • Nice

    Sep 5, 2020

See all 124 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 22 guestrooms
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Free childcare

For families

  • Babysitting or childcare (free)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bedroom
  • Separate dining area

What’s around

  • Heart of Siem Reap
  • Pub Street - 10 min walk
  • Angkor Night Market - 12 min walk
  • The Heritage Walk - 23 min walk
  • Royal Garden - 25 min walk
  • Angkor National Museum - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Landmark King, Balcony, Garden View
  • Cabana Suite King Room, Balcony, Pool View
  • Landmark Twin, Balcony, Garden View
  • Family Connecting Room, Balcony, Garden View
  • Solo Landmark King, Garden View
  • Superior Double Room, Pool View

What’s around

Landmarks

  • Heart of Siem Reap
  • Pub Street - 10 min walk
  • Angkor Night Market - 12 min walk
  • The Heritage Walk - 23 min walk
  • Royal Garden - 25 min walk
  • Angkor National Museum - 31 min walk
  • Angkor Wat - 3.2 mi / 5.2 km
  • Floating Village - 5.8 mi / 9.4 km
  • Tonle Sap Lake - 8.6 mi / 13.8 km
  • Ta Prohm Temple - 8.7 mi / 14 km

Getting around

  • Siem Reap Intl. Airport (REP) - 21 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
map
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#100, st.267, Vihear chen Village, Siem Reap, Cambodia

At a glance

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Full-service spa
  • Free bicycles nearby
  • Mountain biking nearby

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Visual alarms in hallways

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Khmer

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, La lune Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 5 per room (one-way)

Children & extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for USD 20.0 per night
  • Airport shuttle service for children costs USD 0

Pool, spa & gym (if applicable)Pay at property

  • Children under 15 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash.

Also known as

  • Moon Residence Hotel Siem Reap
  • Moon Residence Hotel
  • Moon Residence Siem Reap
  • Moon Residence
  • The Moon Residence & Spa Hotel
  • The Moon Residence & Spa Siem Reap
  • The Moon Residence & Spa Hotel Siem Reap

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Moon Residence & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes. Nearby restaurants include Maharajah (7-min walk), Pot and Pan (7-min walk), and Yellow Mango Restaurant & Bar (8-min walk).
  • Yes, an airport shuttle is available. The charge is USD 5 per room one-way.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Moon Residence & Spa also has spa services and a garden, as well as access to a nearby outdoor pool.
9.4.Exceptional.
  • 10.0.Exceptional

    lent Place to Stay

    This is an unusual time to be in Siem Reap with the closing of hotels, restaurants, etc., and an unprecedented drop of 95%+ of tourism. On the onehand, selfishly, it was nice to have the temples and normally hectic streets to myself, on the other hand it was heartbreaking watching this city close, temporarily. I MUST thank the staff at Moon Residence and Spa for their hospitality and dedication to customer service. The website and photos are exactly spot-on. There are no surprises; what is advertised is what I got. The rooms are clean, modern and very comfortable with traditional Khmer design and furniture. The grounds are very well maintained, the pool is beautiful, the plants are well maintained and lovely. I have stayed in 5 different hotels over the years in Siem Reap and this by far was the most comfortable, clean and maintained. The breakfast is very good and fresh. The one dinner I had was also very good. The only negative was the sewage renovation on the street outside. But it is happening throughout the city. Mr. Soy, the General Manager was honest and helpful in difficult times. I thank him for the hospitality and wish them all the best on being able to re-open as soon as possible. I strongly recommend The Moon Residence and Spa (which I did not try) for your next stay.

    Daniel, 6 night trip, Mar 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An oasis

    It was a lovely place to stay, the staff were very welcoming and helpful. It was great to get an upgrade to a beautiful poolside room with breakfast. It’s a ten minute walk to pub street so not to far but far enough from the hustle bustle.

    Jacqueline, 3 night trip, Mar 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Oasis

    Another beautiful stay at this wonderful hotel. Quiet, safe, friendly, clean oasis. Really wonderful staff.

    Robert, 1 night business trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a very nice hotel with a lot of beautiful trees around the swimming pool. Second floor have a room with a nice view. I can enjoy it all the time if I am not going out. Room is clean , quiet and spacious. the The hotel staffs are very friendly And helpful . Close to pup street and night market. 15 minutes from airport. I am happy to stay here.

    May, 5 night trip, Mar 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Quiet near Pub Street

    Friendliest staff you could find in Siem Reap. Big tub in the room #2 to relax in at the end of the day. Pool was very nice and so was the breakfast. Close to Pub Street and still quiet. Would stay there again no doubt. Pick up from hotel is available too

    Marc, 3 night business trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff were just lovely, very helpful and friendly and nothing was any trouble. Really good location a maximum 10 minute walk to Pub Street and town but nice and quiet. Rooms were big and spacious and very comfortable and pool is beautiful. I will definelty be back and would recommend to anyone going to Siem Reap Mark

    8 night trip, Feb 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff made it feel like home from home and helped with anything we asked of them including tours and arranging airport transfers by Tuk Tuk. The pool is larger than it looked on the photos which was a bonus. My room was huge with a bath and shower along with two outdoor seating areas. Most importantly it was clean! I thoroughly enjoyed my stay and would recommend it to anyone.

    3 night trip with friends, Feb 12, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    A nice place

    A nice place, I don’t know that it is as “exceptional” as the reviews say, that’s probably only because they give you a discount on food and drinks if you write a good review for them, bit sneaky. It was reasonable though, breakfast was nice, staff were very attentive, almost over-friendly - we were asked where we were going and where we had been every time we went through the foyer. Bed wasn’t overly comfortable but I haven’t found one that is yet in south east Asia, refreshing pool, good location close to pub street

    3 night trip, Feb 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Chhai and the rest of the staff was super friendly and helpful. Very clean accommodations, comfortable bed. Great value for the price.

    Jefftey, 2 night trip with friends, Feb 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Remarkable value when I stayed there. Terrific staff. Convenient location, although the road in front of the hotel is in very poor repair. Really enjoyed my stay

    5 night trip, Feb 9, 2020

    Verified Expedia guest review

See all 124 reviews